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MDG Reviews Summary
MDG has a rating of 3.1 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 7th among Electronics sites.
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I've never had one problem with this company yet. Yes the initial process is a little lengthy but when you compare the overall costs from MDG to a credit card, it's so much cheaper. Everything I've ordered has arrived in a timely manner and everything was correct. The team at MDG is very courteous and helpful.
I liked working with this company but seemed to have a LOT of verification processes to have order processed and approved. Then shipping is from out of country and delivery has to be scheduled with the carrier. Not terrible because you pick the time that works for you.
It was a little annoying when trying to do everything to get the TV I ordered the rental application part was kind of rediculous... I have bills I could of used when the rental agreement wasn't available thankfully I was able to get the agreement from my very busy landlord
Thanks for the review! We're sorry if the procedure left you with a negative experience but as we're an online company we must take precautions when lending to prospective customers. For the completion of the order and for shipping purposes we require a proof of your service address. We do this for security purposes and there is a reason behind every request. Additionally, we hope you'll enjoy your items and please let us know if there is anything we can do for you in the coming years.
I had a very good experience through MDG. They were very friendly and communicated very well to make sure my multi-item order was processed correctly and that I had everything taken care of properly. I would definitely recommend giving them a try!
Thank you for giving us a shot and taking a moment to share a word about us. Your satisfaction is our top concern and your comment reaffirms the hard work we put in every day. So thanks for the kind words and please let us know if we can help in the future.
Highly recommend beyond satisfied, very happy with entire process, communication and product. Delivery was amazing service was excellent, courtesy call and everything. No damage, impeccable.
Quick and easy application, fantastic customer service. Would highly recommend to others and will recommend to others.
Thank you for the feedback, Nate! We're delighted to hear that the process was easy for you and you're satisfied with the services. We're here for you anytime.
I received my items yesterday once I opened up the boxes I noticed there was no gaming headphones set that was part of the bundle also after opened up the TV box there was no mounting hardware for the stand the TV works fine I just cannot set it up on a countertop nor can I mounted on the wall with the bracket I purchased because it does not have any of the mounting hardware which specifically states in the users manual it should've came with on top of not receiving my headphone set on the Xbox bundle I spent a lot of money especially with black Friday right around the corner a lot of these items were considerably discounted the main reason I went this route is for the financing my banker advised me I needed to open another line of credit which is why I purchased the items from MDG set up a direct withdrawal so all of my payments are made on time my first experience is not the best the ordering process was great but since I've received the items I am not happy!
Thank you for the review and we're sorry to hear that you're not satisfied. You've purchased a bundle that includes Samsung 65" 4K UHD TV, Samsung 2.0 Channel Soundbar, Xbox One S console (1TB), 1 Xbox One wireless controller, Full-game download of NBA 2K19. Gaming headsets and wall mount weren't included in the package. If you need additional explanation, please give us a call at 1-800-906-0976 ext 352.
Got my order when they said i get will be ordering again very soon got what i wanted didn't believe it at first but that change i will recommend mdg to anyone
Thank you! We really appreciate your business and would be happy to serve you in the coming years.
Fast service ordered and was sent to me so so fast I've been doing business with them and love it
About a special lady ext 712 she was awesome u should give a pronation she is very helpful that all I have to say
Thanks for taking the time to write this review! Nera is a true asset and will be happy to hear your feedback.
Please let us know if there is anything else we can help you with.
Like it.! I'm still waiting for my items, but I hope everything goes great with that.! Thanks... good customer service
Very. Excellent security amazing products customer service is amazing. I recommend you to so many people. Can't wait to see. What. You have offer. In the future
Thank you for the review and your recommendation. Your support reaffirms the hard work we put in every day to provide you with the best service.
We're here for you anytime and would be happy to serve you for many years to come.
So far I like it. Really good prices. Staff is great. My laptop should be at my place on Tuesday. I would definitely refer people to mdg
Thank you for such a great review! We hope you'll enjoy your new laptop and please come visit us again soon.
I talked too Mr Nathan M did what I need to do bank account Verified put my down payment then I called them told them it came thou nathan said they need another 156 bucks on top of the 156 bucks I spent for my down payment I told them I'll pass on the deal and want a refund they told me it'll hit my account on nov 29th 2019 it's now dec 1st 2019 idk what to do I'm not to Impressed with them at MDG at all watch yourself think twice before you get yourself and taken Vannage of yourself cause they will... P. S still havent got my refund back from them..
Thanks for the feedback and we're sorry to hear your experience. Sometimes we ask customers to make a series of payments before receiving the product/s for various reasons. One of them is the bank statement of account provided by the customer which includes irregularities. Being a finance company, please understand that we are taking huge risks by funding and potential customers. However such policy does not reflect nor apply to all our customers. The refund is posted and it takes 2-3 business days to receive it in your account. If you have additional concerns, feel free to give us a call at 1-800-906-0975 ext 357.
It was great service... wish it came sooner... people were super nice and helpful just took 2 weeks before I will receive my stuff...
Thanks for the feedback! Enjoy your items and please let us know if we can help in the coming years.
A little rough with the verification process but, not a bad experience overall. I haven't received my products yet but according to the tracking it will be here in a couple days.
Thanks for taking a moment to share your experience. We hope you'll enjoy your items and please come visit us again soon. We would be happy to serve you again.
I am so excited to buy stuff I. A great website I would buy stuff from this website I'm enjoying it
Thank you! Your support and satisfaction mean a lot to us. We strive to provide the best service and promise to stay reliable. Let us know if there is anything else we can help you with.
Theres a lot of red tape and hoops to jump thru but after that is done it is a very well oiled machine so to speak.
Thank you very much! As an online company, we must take precautions when lending to potential customers and we are grateful that you have given us a chance and opportunity to grow. We're here for you anytime.
Very patient and knowledgeable I like these guess trusting and no hidden fees. Better than renta centre or those high interest places.
Thank you for the review! We work really hard to offer the best and we're happy that we hit the mark for you.
From the business
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the review and we're sorry if our verification process was too much for you. Being a finance company, please understand that we are taking huge risks by funding and potential customers.
Enjoy your new purchase and please come visit us again soon.