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MDG

3.1

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MDG Reviews Summary

MDG has a rating of 3.1 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 7th among Electronics sites.

service
278
value
264
shipping
252
returns
143
quality
236

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Missouri
1 review
0 helpful votes
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Excellent
December 2, 2019

Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great

Date of experience: November 30, 2019
Ivana V. — MDG Rep
over a year old

Thanks for the great rating and support! We really appreciate it.

Virginia
1 review
0 helpful votes
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Excellent
December 2, 2019

Great service took time to understand my need and offered up other items that went with my purchase. Was thourough

Date of experience: November 30, 2019
Ivana V. — MDG Rep
over a year old

Thank you! We're thrilled to hear about your experience. Hopefully, we will continue this relationship in the future.

Arizona
1 review
0 helpful votes
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I first bought an HP LAPTOP from MDG and got a good deal and about 3/4 of the way through my loan, they offered me a higher credit limit that would allow my husband and I to purchase our first NEW furniture. We did that for our Christmas present this year. It made our holiday perfect and I really appreciate MDG's faith in me...

Date of experience: November 30, 2019
Ivana V. — MDG Rep
over a year old

Thanks for leaving us such a wonderful review. We are glad that you enjoyed our services, our dedicated staff will be pleased to learn of your positive feedback. Enjoy your new furniture and thank you, once again, for your kind words.

Canada
1 review
0 helpful votes
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Terrific
December 2, 2019

M D G is courteous, efficient and professional. I am able to purchase items that is needed. Even when I have not so good credit.

Date of experience: November 30, 2019
Ivana V. — MDG Rep
over a year old

Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to serving you again!

Michigan
1 review
0 helpful votes
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Awesome
December 3, 2019

A great place to get things your unable to pay cash for at a real good price. Thank you for helping us getting something I wasn't able to get otherwise.

Date of experience: November 30, 2019
Massachusetts
1 review
0 helpful votes
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They're seriously terrific!
December 2, 2019

Very pleasant people working there. Easy to communicate. Great products, timely delivery. Prices are comparable to other stores. Excellent customer services.

Date of experience: November 30, 2019
Ivana V. — MDG Rep
over a year old

Thank you, Patricia! Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

Georgia
1 review
0 helpful votes
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Fantastic customer service!
December 2, 2019

If you have a question ask! If you need help setting up the account they will walk you thru it. Fast shipping was here in 2 days from the time it shipped!

Date of experience: November 30, 2019
Ivana V. — MDG Rep
over a year old

Thank you for the review and support Jeremy! We really appreciate your business and would be happy to serve you in the future.

Indiana
1 review
0 helpful votes
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Still waiting for my items.
December 2, 2019

Every thing was great until it came time for delivery. They said it would take 5-7 days but now its going to be Dec. 5 before it gets here. 13 days from the day the order went through. Not to pleased with that.

Date of experience: November 29, 2019
Ivana V. — MDG Rep
over a year old

Thank you for the review and we're sorry if the delivery time frame left you with a negative experience; It takes 7-10 business days to receive the order and we've sent you an email with shipping details. You need to schedule the delivery with Ceva Logistics. Let us know if you have any other concerns.

Georgia
1 review
0 helpful votes
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Worked out great.
December 2, 2019

Went through the processes of getting accepted & the system was delivered 4 days after. Awesome stuff.

Date of experience: November 29, 2019
Ivana V. — MDG Rep
over a year old

Thank you so much! We're so happy to hear that we hit the mark for you.
Enjoy your items and please visit us again soon. We're looking forward to serving you again.

New York
1 review
0 helpful votes
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Overall excellent
December 3, 2019

Excellent service, fast delivery very satisfied with my order, very recommend to friends and family,

Date of experience: November 29, 2019
Virginia
1 review
0 helpful votes
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This is my second time buying from mdg. The first purchase i had some misfortunes but they worked with me and i paid them off. My second purchase i didn't have enough credit for the item i wanted so they uped my limit and i was able to purchase the item! I love mdg the definitely got my business!

Date of experience: November 29, 2019
Ivana V. — MDG Rep
over a year old

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are happy that we met that mark! Kind folks like you make our job a pleasure.

North Carolina
1 review
0 helpful votes
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Great Company
December 2, 2019

A++++++ I would definitely recommend. Easy application process and fast delivery. Product exactly what was ordered.

Date of experience: November 29, 2019
Ivana V. — MDG Rep
over a year old

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are happy that we met that mark! Kind folks like you make our job a pleasure.

Pennsylvania
1 review
0 helpful votes
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I bought a 65 in TV a few months back. Top quality products. Very reasonable prices and payments. Was so happy with their service that I bought a new high end phone last week. I plan on using this company again

Date of experience: November 29, 2019
Ivana V. — MDG Rep
over a year old

Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to serving you again. Please let us know about your future experiences.

Ohio
1 review
0 helpful votes
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Excellent Service
December 2, 2019

I was able to select and purchase my laptop with ease and check out without any hassle! I will definitely continue to use this company.

Date of experience: November 29, 2019
Ivana V. — MDG Rep
over a year old

Thank you for the review! We’re thrilled to hear such great feedback and would be happy to serve you in the forthcoming years.

California
1 review
0 helpful votes
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Everything ran smoothly!
December 1, 2019

Got my PS4 and everything is in perfect condition! Everything ran smoothly and efficiently Will def shop again

Date of experience: November 28, 2019
Delaware
1 review
1 helpful vote
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Paying for expedited shipping isn't worth it. It still took almost 3 weeks to receive my laptop. I think you need to explain your account approval process in a more concise way...

Date of experience: November 28, 2019
Ivana V. — MDG Rep
over a year old

Thank you for the review and we're sorry to hear that you're not happy with our services. As our process is built so that it can be completed online it is understandable that sometimes you have so many questions or help before proceeding. Whether you want to be sure about the specification of a product, procedure, contract, terms and conditions, or safety of the information that you provide to us, we’re always here to respond to all these concerns and make sure that you’re well informed about everything. However, we're listening carefully to your feedback and will use it to make us better.
We hope you'll enjoy your laptop and please let us know if there is anything else we can help you with.

New York
1 review
1 helpful vote
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Great and friendly service
November 28, 2019

Awesome company! Easy payments and i got my items on time with no issues! I will continue to be their customer and shop for more items!

Date of experience: November 27, 2019
Ivana V. — MDG Rep
over a year old

Glad you enjoyed your experience. We work really hard to offer the best and we're delighted to hear that we hit the mark for you.

Kansas
1 review
0 helpful votes
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Shipping process is terrible
November 28, 2019

The whole process from order, verification and especially shipping is very slow. We'r paid for threshold delivery and had tho drive 30 miles to pick up on dock. Now we have to find help to carry these 2 chairs in the house.

Date of experience: November 27, 2019
Ivana V. — MDG Rep
over a year old

We're truly sorry that you didn't enjoy your experience with us. Being a financing company we must take precautions when lending to prospective customers. However, we're listening carefully to your feedback and will use it to make us better and improve the service where necessary. Enjoy your items and please let us know if there is anything else we can help you with.

Germany
1 review
1 helpful vote
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Excellent
November 28, 2019

My first time ordering with this company. The staff made it so easy for me i appreciate all the help i received.

Date of experience: November 27, 2019
Ivana V. — MDG Rep
over a year old

Thank you for giving us a chance, Joe! We hope you'll enjoy your purchase and won't hesitate to let us know if we can serve you in the future.

California
1 review
0 helpful votes
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Didn't meet expectations
November 27, 2019

Took about 6 months to finally get my order in. Online site is horrible. Tried singing my info in and somehow wasn't taking it until months later. Prices change to worse once added in cart. Shipping price is horrible. Delivery as well. Paying 200 to receive in 2 weeks. That's horrible for that price.

Date of experience: November 26, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback! We're sorry that you had a negative experience with our service department. Our goal is the total satisfaction of our customers and to provide a positive experience.
Being a finance company, please understand that we are taking huge risks by funding and potential customers. We ship the order after you've completed all verification steps and we've received your 1st payment. For shipping costs, please visit https://secure.mdg.com/content/?type=shippingfree. MDG follows pricing set out by manufacturers as well as the market price of our competitors to ensure we stay competitive in the markets, and we also offer price matching so long as the product matches ours! If you have additional questions or concerns you can give us a call at 1-800-906-0976 ext 352 and we would be happy to provide you with more details.

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE