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MDG

3.1

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MDG Reviews Summary

MDG has a rating of 3.1 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 7th among Electronics sites.

service
278
value
264
shipping
252
returns
143
quality
236

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Illinois
1 review
1 helpful vote
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So far yes I would order again.
November 27, 2019

Other than the lengthy verification process I'm pretty satisfied on how everything went. I'm still waiting on my product to get here.

Date of experience: November 26, 2019
Ivana V. — MDG Rep
over a year old

Thank you for the review! We're sorry if the verification process left you with a negative experience but being a financing company we must take precautions when lending to prospective customers.
We hope you'll enjoy your purchase and please come visit us again soon. We would be happy to serve you again.

New York
1 review
1 helpful vote
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Best choice ever
November 27, 2019

I'm very happy fast shipping really amazing costumer service definitely we gong to keep doing business with them

Date of experience: November 26, 2019
Ivana V. — MDG Rep
over a year old

Thank you, Alejandro! We really appreciate your business and would be happy to serve you again.

Texas
1 review
0 helpful votes
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Hmmm
November 27, 2019

Ok customer service could be better. Need better customer service reps. Doo doo doo doo doo doo doo doo

Date of experience: November 26, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback! It’s only through feedback such as yours that we are able to maintain and indeed where necessary, improve upon the service we provide to our customers.
We're here for you anytime.

Virginia
3 reviews
1 helpful vote
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Good Service
November 27, 2019

There are some areas MDG could use some help. As of this review date I can't speak to product delivery as I have not received my item.

Date of experience: November 26, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback! We really appreciate the feedback and will use it to make us better. We hope you'll enjoy your item and please let us know if there is anything else we can help you with.

North Carolina
1 review
3 helpful votes
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Excellent service!
November 27, 2019

I applied not thinking I was going to be approved. But much to my surprise I was approved. I was able to get a 65 inch Samsung Smart tv, a Nintendo Switch and a Samsung sound bar bundle at a great price! Just in time for Christmas!

Date of experience: November 26, 2019
Ivana V. — MDG Rep
over a year old

Thank you for giving us a shot, Terry! We really appreciate your business. Enjoy your purchase and please come visit us again soon. We would be happy to serve you again.

Illinois
1 review
1 helpful vote
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Won over
November 27, 2019

Thank you for prompt delivery of my first order. The laptop received was just like the online description. I look forward to buying other products in the future. Customer service was above expectations. Everyone involved in the initiation of my first order was cordial and professional.

Date of experience: November 26, 2019
Ivana V. — MDG Rep
over a year old

Thank you Donald! We're delighted to hear that you enjoyed your experience with us. We strive to provide only the best and your satisfaction reaffirms the hard work we put in every day. We're here for you anytime.

Virginia
1 review
1 helpful vote
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Two long to verified payment
November 27, 2019

There no reason with today Technology that it should take 5 day to verified funds but wasn't really wasnt too upset with it just saying it shouldn't take that long

Date of experience: November 26, 2019
Ivana V. — MDG Rep
over a year old

Thanks for the feedback! Being a finance company, please understand that we are taking huge risks by funding and potential customers and because of that we have some verification steps you have to go through. Down Payment is one of them and we need to have a bank confirmation that payment cleared.
We hope you're enjoying your purchase and would be happy to serve you again.

Texas
1 review
1 helpful vote
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Perfect Condition
November 27, 2019

I purchased a nintendo switch thru here and it was in perfect condition. The bi weekly payments are very affordable. I also purchased two laptops and they were in perfect condition as well

Date of experience: November 26, 2019
Ivana V. — MDG Rep
over a year old

Thank you for being our loyal customer and for taking a moment to share your experience. Your satisfaction means a lot to us and we're happy to hear that you're enjoying your items. We're here for you anytime.

New York
1 review
1 helpful vote
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Excellent Service
November 27, 2019

MDG always has what I need. Good finance option available. Have been a customer for over a year. Have been very satisfied with my experience with MDG.

Date of experience: November 26, 2019
Ivana V. — MDG Rep
over a year old

Thanks for the feedback! We're happy to hear that you had a positive experience we strive to provide every customer. As a matter of fact, we're looking forward to serving you again.

Connecticut
2 reviews
1 helpful vote
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Very convenient, very easy.
November 27, 2019

Made electronics shopping affordable. The credit limit and pay over time options made the electronics my kids wanted fit into my budget.

Date of experience: November 26, 2019
Ivana V. — MDG Rep
over a year old

Thank you so much! Our goal is to make shopping affordable for everyone and we're happy to hear that we hit the mark for you.

Texas
1 review
0 helpful votes
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The whole process takes to long
November 26, 2019

The overall time it takes to actually receive your item is far to long between proessesing and shipping it took almost 3 weeks

Date of experience: November 25, 2019
Ivana V. — MDG Rep
over a year old

Thank you for the feedback and we're sorry if the length of the process left you with a negative experience. We'll use it to make us better.

South Carolina
1 review
1 helpful vote
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Happy Customer
November 26, 2019

I was very satisfied with the service. The staff made certain everything was clearly understood during the purchasing process.

Date of experience: November 25, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your review! We're thrilled that you enjoyed your experience and looking forward to serving you again.

New York
1 review
1 helpful vote
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Excellent
November 26, 2019

They were patient and followed through with everything they promised

Date of experience: November 25, 2019
Ivana V. — MDG Rep
over a year old

Thank you so much! We're happy to hear our customers feel taken care of every step of the process. We hope to serve you again in the future.

North Carolina
1 review
1 helpful vote
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Great Service
November 26, 2019

I'm really satisfied with the Service I've received from MDG. I would recommend this company to someone else.

Date of experience: November 25, 2019
Ivana V. — MDG Rep
over a year old

Thank you for taking a moment to recommend us to others. Your kind words are greatly appreciated.

Florida
1 review
0 helpful votes
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Poor communication woul like to know what is going on.!?

Date of experience: November 25, 2019
New York
1 review
1 helpful vote
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Amazing! I LOVE IT!
November 26, 2019

Awesome! Finally I can afford the things I need and want. Fast processing and shipping. So happy waiting on my next delivery

Date of experience: November 25, 2019
Ivana V. — MDG Rep
over a year old

Thank you for taking the time to share such a positive review! We really appreciate your support and look forward to serving you again.

Missouri
1 review
1 helpful vote
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This company is great. If I had one negative comment it would be that the delivery takes a very long time for the price your charged for delivery.

Date of experience: November 25, 2019
Ivana V. — MDG Rep
over a year old

Thanks for the review and we're sorry to hear that you're not satisfied with a delivery process. We'll use your feedback to make us better.
Enjoy your purchase and let us know if there is anything else we can help you with.

Kentucky
1 review
1 helpful vote
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Great company, great customer service!
November 26, 2019

This is a great company, with great customer service. My order was processed in a timely manner and they were very helpful with any questions I had. My order shipped within a week! Will definitely order again!

Date of experience: November 25, 2019
Ivana V. — MDG Rep
over a year old

Thank you for the kind words, Callie! We really appreciate your business and look forward to serving you again.

Texas
1 review
0 helpful votes
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Awesome company
November 26, 2019

Easy to order! Got my tv and switch today and love them! Very fast shipping and easy payments will order again!

Date of experience: November 25, 2019
Ivana V. — MDG Rep
over a year old

Thank you for the review! We're happy to hear that the process was easy for you and you're enjoying your switch. Please let us know if we can help in the future.

Arizona
1 review
0 helpful votes
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Happy Customer
November 26, 2019

I am highly satisfied with mdg and what we purchased.

Date of experience: November 25, 2019
Ivana V. — MDG Rep
over a year old

Thank you, Donald. We're happy to hear that you had an amazing experience with us. Enjoy your items and let us know if we can help in the future.

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE