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MDG

3.1

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MDG Reviews Summary

MDG has a rating of 3.1 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 7th among Electronics sites.

service
278
value
264
shipping
252
returns
143
quality
236

We monitor reviews for authenticity

New Jersey
2 reviews
0 helpful votes
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Great service ppl where quick to answer any Of my questions! Tracking is good I am keeping track of my order I still don't have it yet

Date of experience: December 8, 2019
Ivana V. — MDG Rep
over a year old

Thank you for giving us a try! We're happy to hear that you're satisfied with our services.
Enjoy your purchase and please let us know if there is anything else we can help you with.

Ohio
1 review
0 helpful votes
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Great service!
December 12, 2019

Absolutely great company! You will have made my children's Xmas wishes come true! Could not be happier with everything fast delivery and on time!

Date of experience: December 8, 2019
Florida
1 review
1 helpful vote
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It's easy and awesome
December 9, 2019

Great service and quick everything is explained to the details. Would refer my friends to shop here without any hesitation just love it

Date of experience: December 8, 2019
Ivana V. — MDG Rep
over a year old

Thank you! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to serve you again and please let all your friends and family know about us. We will ensure they all enjoy the same quality of service as you have.

Florida
1 review
0 helpful votes
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Wonderfully Easy Experience
December 9, 2019

I am so happy with mdg.com. They have made my life easy and the process was so simple. Shipping was so fast from the beginning and I am overjoyed. Thank you!

Date of experience: December 8, 2019
Ivana V. — MDG Rep
over a year old

We're happy to hear that we provided you with a great buying experience. Enjoy your items and please let us know if there is anything else we can help you with.

Colorado
1 review
0 helpful votes
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Very professional and speedy process
December 11, 2019

Ecstatic with customer service and communication I have received. Product was shipped on time. Havent recieved product yet but I am sure there will be no problems.

Date of experience: December 8, 2019
Illinois
1 review
0 helpful votes
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Takes too long to get product
December 9, 2019

Ordered my products on December 3rd, still don't have it. They say not til the 11th as it sits at it's last shipping hub before it gets to me. Never again will I order anything from this company

Date of experience: December 8, 2019
Ivana V. — MDG Rep
over a year old

Thank you for the review and we're sorry if the delivery time frame left you with a negative experience. It takes 7-10 business days to receive the order and we've sent you all shipping details and the tracking number via email so that you can follow the order. For any additional questions, feel free to give us a call at 1-800-906-0976 ext 352.

Texas
1 review
0 helpful votes
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Services Experience
December 9, 2019

Very helpful, well informed, prompt and very charming, I enjoyed the customer experience I had with my representatives

Date of experience: December 7, 2019
Ivana V. — MDG Rep
over a year old

We would like to thank you for this amazing review. Our team of professionals is dedicated to providing you and everyone with only the best services. We're here for you anytime.

Virginia
1 review
0 helpful votes
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Wonderful
December 9, 2019

Great service wonderful people. Great products great price. Recommended highly. Great all together. Thank you...

Date of experience: December 7, 2019
Ivana V. — MDG Rep
over a year old

Your recommendation means a lot to us. Thank you for choosing us and we look forward to serving you for many years to come!

Texas
1 review
0 helpful votes
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Awesome
December 9, 2019

They follow through, respond quickly to all questions no matter how small. They work with you to make your purchase possible, and payments are affordable. Absolutely awesome.

Date of experience: December 7, 2019
Ivana V. — MDG Rep
over a year old

Thank you! We are thrilled that you enjoyed your experience. We will be sharing your feedback amongst our team. Enjoy your new purchase and please come visit us again soon!

Germany
1 review
0 helpful votes
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Great place to shop
December 9, 2019

# 1 place to do your shop for good prices on merchandise an products for your home An great staff that will take good care in listening to what you need an looking for

Date of experience: December 7, 2019
Ivana V. — MDG Rep
over a year old

Thank you! We work really hard to offer the best service and your satisfaction means a lot to us.

Minnesota
1 review
0 helpful votes
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Becoming a very unsatisfied customer.
December 9, 2019

I ordered a tv, gaming bundle on the 26th of November. It said it would be delivered by dec 4th. I get that there was a couple of days where there would be no delivery because of snow. Here it is the 7th of December and no delivery. It still shows that there delivery date being dec 4th. I think this may be my last order from you guys. I will pay my stuff off and then I will be done. Thank you for giving me the chance to get the stuff I wanted. I truly did like doing business with you but no more. Sorry

Date of experience: December 7, 2019
Ivana V. — MDG Rep
over a year old

Thank you for the feedback and we deeply apologize for the shipping delay. We understand how disappointing it was for this to arrive too late.
Your order should be delivered by Ceva Logistics and you need to schedule the delivery. If you haven't received the order yet, please give us a call at 1-800-906-0976 ext 352 and we'll personally see that you're satisfied.

Georgia
1 review
0 helpful votes
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You wont be disappointed!
December 9, 2019

I love their process and their customer service. The only reason I didnt give 5 stars was because of the shipping. I must say that the shipping times were relatively quick it is the way it was shipped that I have the issue with. I am giving these items as Christmas gifts and they couldnt even put them into a box. Fro example I purchased the Xbox one X bundle and they just stuck a label on the controller and shipped it... my son was home when the package arrived and now knows what hes getting. Very upset and disappointed in the lack of care for my items... next test is to see if it still works properly.

Date of experience: December 7, 2019
Ivana V. — MDG Rep
over a year old

Thank you for giving us a chance! Your satisfaction is our main concern and we are sorry if the way the items were delivered ruins the surprise. We are always open to your comments and will use them to improve our services.
In addition, we hope your son will like this gift. Please let us know if there is anything else we can do to help you.

Pennsylvania
1 review
0 helpful votes
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Perfection
December 9, 2019

Very easy to place my order. Everything arrived with no damage. The delivery was prompt

Date of experience: December 6, 2019
Ivana V. — MDG Rep
over a year old

Thank you! We're happy to hear that the process was easy for you and that you're satisfied with the items. Enjoy them and please let us know if we can serve you again.

New York
1 review
0 helpful votes
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Prompt service good quality products for good price. The customer service are very helpful and letting me know what I'm receiving with my package

Date of experience: December 6, 2019
Ivana V. — MDG Rep
over a year old

Thank you! Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We're here for you anytime.

Oregon
1 review
0 helpful votes
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Good to go
December 9, 2019

Very easy to order and the sales rep was helpful and made the process worth while and will order again

Date of experience: December 6, 2019
Ivana V. — MDG Rep
over a year old

We are thrilled that you enjoyed your experience. Enjoy your new item and please come visit us again soon!

Pennsylvania
1 review
0 helpful votes
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Good Job!
December 9, 2019

Excellent customer service. Eldin C. Helped me every step of the way. Any question I had he answered. My order arrived quite quickly and was in perfect condition. Thanks so much MDG and Eldin for everything.

Date of experience: December 6, 2019
Ivana V. — MDG Rep
over a year old

Thank you for taking the time to write about your experience. It is wonderful to hear that Eldin was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

Missouri
1 review
0 helpful votes
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Exceptional
December 9, 2019

Easy site to use fast and friendly people very timely shipping very wide selection of products to choose from

Date of experience: December 6, 2019
Ivana V. — MDG Rep
over a year old

Thank you for choosing us! We're glad to hear that you had such a positive experience with us. Please let us know what we can do for you in the future.

Florida
1 review
0 helpful votes
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None
December 9, 2019

Good experience will do business with them again very pleasant people

Date of experience: December 6, 2019
Ivana V. — MDG Rep
over a year old

Thank very much for your loyalty. We are very honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.

Massachusetts
1 review
0 helpful votes
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Ok
December 9, 2019

The customer service rep was good the delivery is terrible was told delivery on the 4th than changed to the 5th and then changed to the 6th waiting to see if I get it tomorrow on the 6th

Date of experience: December 6, 2019
Ivana V. — MDG Rep
over a year old

Thank you for the review and we deeply apologize for the shipping delay. We've located the account and look like the order is delivered on Saturday 12/07/2019.
We hope you'll enjoy the items and please let us know if there is anything else we can help you with.

Minnesota
1 review
0 helpful votes
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Excellent
December 9, 2019

Fantastic service friendly staff like doing business with mdg will continue to do so thank you for the help and good service

Date of experience: December 6, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback. We appreciate your business and look forward to serving any additional needs in the future.

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE