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MDG

3.1

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MDG Reviews Summary

MDG has a rating of 3.1 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 7th among Electronics sites.

service
278
value
264
shipping
252
returns
143
quality
236

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
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Need faster delivery
December 13, 2019

Still waiting on tracking my order. Takes way to long. For what you pay for it should ship faster and free. Need to have that fixed

Date of experience: December 9, 2019
Texas
1 review
0 helpful votes
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They have great products
December 11, 2019

I liked what products they have to offer and easy payment plans. They were very friendly on the phone and made sure the order was exactly what I wanted

Date of experience: December 9, 2019
Ivana V. — MDG Rep
over a year old

Thank you! We work really hard to meet expectations like yours and we're delighted to hear that we hit the mark for you.

Colorado
1 review
0 helpful votes
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Always easy to use and stress free
December 11, 2019

As always, thank you! You make the process super easy. Even easier for repeat customers. Thank you a hundred times over.

Date of experience: December 9, 2019
Ivana V. — MDG Rep
over a year old

Thank you, Beth! We're delighted to hear that the process was easy. Enjoy your item and please visit us again soon. We're here for you anytime.

Texas
1 review
0 helpful votes
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Ordered my bundle and went through all the process of verification and was told it would ship and it still has not. When I asked, All i got was you are all done, it will ship, just relax

Date of experience: December 9, 2019
Ivana V. — MDG Rep
over a year old

Thanks for the review! We deeply apologize for the shipping delay. Unfortunately, we had a backorder and the product was out of stock. We’re working to improve our inventory management to prevent issues like this from happening again. Your order is shipped and we've sent you an email with shipping details and the tracking number so that you can follow the order. For any additional questions, please give us a call at 1-800-906-0976 x 352.

Georgia
1 review
0 helpful votes
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Computer Purchase
December 11, 2019

Very pleased with the process and my salesperson Roger Banner

Date of experience: December 9, 2019
Ivana V. — MDG Rep
over a year old

Thank you for taking the time to share your experience. We're thrilled to hear that you're satisfied.

Germany
1 review
0 helpful votes
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Dont use this company!
December 11, 2019

They take forever processing even when you provide everything they need. The shipping method is also horrible!

Date of experience: December 9, 2019
Ivana V. — MDG Rep
over a year old

Thanks for the feedback and we're sorry to hear that you're not satisfied. Please understand that we're an online company and we must take precautions when lending to prospective customers.
However, your satisfaction is our top concern and we're listening carefully to your feedback to make us better and improve our services where needed. Enjoy your purchase and let us know if there is anything else we can help you with.

Ohio
1 review
0 helpful votes
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Delivery not good
December 12, 2019

I'm having to wait an abnormally long time to receive my item it's been in my City since the 12-6-19 and they want me to wait until 12-18-19 for them to deliver it

Date of experience: December 9, 2019
Florida
1 review
0 helpful votes
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Great to work with!
December 11, 2019

This is my third purchase from MDG and I am very happy with their products and their process. They really seem to appreciate your business as you remain a customer with them! I would like to see some wider variety in the laptops and in the other furniture. If they did, I'd be making more purchases.

Date of experience: December 9, 2019
Ivana V. — MDG Rep
over a year old

Thank you for the review, Rick! We're delighted to hear that we have loyal customers like you. We're looking to add new stuff in our inventory and we would be happy to serve you again.

Canada
2 reviews
0 helpful votes
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Outstanding service
December 11, 2019

My purchase was flawless, even when I had trouble getting it delivered, Mdg was there to help, will definitely buy again

Date of experience: December 9, 2019
Ivana V. — MDG Rep
over a year old

Thank you so much! We're happy to hear that you're satisfied with our services. We're here for you anytime.

Germany
1 review
0 helpful votes
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Good customer service.!
December 11, 2019

But when its time to get the delivery... they pick the worst delivery service in the world ups, fedex, what other tolerable delivery options are there.

Date of experience: December 9, 2019
Ivana V. — MDG Rep
over a year old

Thanks for the review and we're sorry if the delivery process left you with a negative experience. We're working hard to improve all services related to our company. Let us know if we can help you in the coming years.

North Carolina
4 reviews
0 helpful votes
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Great experience
December 12, 2019

Awesome service and dedication to ensure I got the product I wanted at a great price. Looking forward to more purchases

Date of experience: December 9, 2019
Florida
1 review
0 helpful votes
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Awesome!
December 12, 2019

Great products at great prices. Quick and easy process and quick delivery!...

Date of experience: December 8, 2019
Minnesota
1 review
0 helpful votes
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The process for the setting up the financing and multiple verifications is very annoying. And also after talking with a friend the harddrive and screen is not going to work for what I need I really wish you only sold the best products how can I do graphic design with 720p max

Date of experience: December 8, 2019
Ivana V. — MDG Rep
over a year old

Thank you for the feedback and we're sorry if the verification process left you with a negative experience. Being a financing company, we must take precautions when lending to prospective customers.
Additionally, we strive to provide comprehensive and detailed information about every product we sell on our website, with prices, user guides and high-quality images so that our customers can make an informed decision when buying online. If there is anything we can help you with please give us a call at 1-800-906-0976 ext 352. Thank you!

California
1 review
0 helpful votes
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Great
December 9, 2019

Excellent experience excellent experience excellent experience excellent experience Excellent experience excellent experience excellent experience excellent experience

Date of experience: December 8, 2019
Ivana V. — MDG Rep
over a year old

Thanks for the five-star review! Your support means a lot to us.

Germany
1 review
0 helpful votes
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The wait was totally worth it.
December 9, 2019

My playstation 4 pro bundle came in, and I have to say that I'm 100% pleased with everything. The whole process was smooth and right to the point. Would recommend MDG to anyone.

Date of experience: December 8, 2019
Ivana V. — MDG Rep
over a year old

Thank you, Jeffrey! We strive to provide the best service and we're happy to hear that we hit the mark for you.

Germany
1 review
0 helpful votes
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4
December 12, 2019

Things have went smoothly thus far still pending contact from the delivery department to arrange delivery date and time

Date of experience: December 8, 2019
New Jersey
1 review
0 helpful votes
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Excellent customer service!
December 9, 2019

Thanks guys as always you go above and beyond. After having already done business with you in the past this time around was super fast.

Date of experience: December 8, 2019
Ivana V. — MDG Rep
over a year old

When we receive such positive feedback, we know that we have done our jobs well. We will strive to deliver great experiences consistently, please let us know if we can help in the future.

Michigan
1 review
0 helpful votes
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Order 2 PS4 systems with one game. Got systems but not the systems i ordered. No games were included like advertised.

Date of experience: December 8, 2019
North Carolina
1 review
0 helpful votes
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Happy!
December 12, 2019

I got my item in the mail. Damage free brand new in the packaging. Works flawlessly. Just going to update when we start making payments and how those go.

Date of experience: December 8, 2019
Germany
1 review
0 helpful votes
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So far so good.
December 9, 2019

Have not received the order yet, so my review came extend any further than that, but so far, the customer service was one of a kind and prompt shipping. Can't wait to order again!

Date of experience: December 8, 2019
Ivana V. — MDG Rep
over a year old

Thank you for choosing us and for giving us the opportunity to grow. We hope you'll enjoy your item and hope to receive this relationship in the forthcoming years.

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE