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MDG

3.1

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MDG Reviews Summary

MDG has a rating of 3.1 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 7th among Electronics sites.

service
278
value
264
shipping
252
returns
143
quality
236

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Texas
1 review
0 helpful votes
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Great Service
December 12, 2019

Great products good acurate service very friendly customer help ordering was a breeze shipped out fast!

Date of experience: December 11, 2019
Ivana V. — MDG Rep
over a year old

Thank you, Joseph! We're delighted to hear that you had a great experience and please come visit us again soon. We would be happy to serve you again.

Washington
1 review
1 helpful vote
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Very disappointed
December 12, 2019

Very disappointed rate 1 was to be delivered by the 11 now it will be another week and im paying 4 something i have not received yet poor delivery

Date of experience: December 11, 2019
Ivana V. — MDG Rep
over a year old

Thanks for the review and we're sorry to hear that you're not satisfied. The delivery frame is 7-10 business days and we've sent you an email with the shipping details and tracking number so that you can track the order. If you have other questions or concerns please give us a call at 1-800-906-0976 x 352.

Michigan
1 review
0 helpful votes
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Went very well
December 12, 2019

Entire transaction was a very smooth and easy process from start to finish. Very easy people to communicate with... And answer all of your questions

Date of experience: December 11, 2019
Ivana V. — MDG Rep
over a year old

Thank you for the review. We're happy to hear that you had a great experience. Your satisfaction means a lot to us and we would be happy to serve you again.

Indiana
1 review
0 helpful votes
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Undecided
December 12, 2019

I placed my order, couldn't get anyone to confirm my payment amount for 2 days, never got a call back from my account manager like I was told. Finally got to confirm my payment, said delivery would call to set up a time for delivery haven't received that call yet, but when tracking my order it said delivery due date was yesterday. As long as I get my product undamaged, in working condition before Christmas I don't care about none of the above. Lets see what is said when I call them today.

Date of experience: December 11, 2019
Ivana V. — MDG Rep
over a year old

Thanks for the review and for giving us a shot! The delivery frame is 7-10 business days and you should receive an email from CEVA logistics to confirm and schedule the delivery. We hope you'll enjoy your new TV, PS4 and soundbar! Please let us know if there is anything else we can help you with.

Tennessee
1 review
0 helpful votes
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I'm Grateful
December 12, 2019

I'm grateful to have had the option to buy my daughter a laptop through this service. However, I also know I will be paying much more for one this way - but when you're out of other options, it's a really great service. I couldn't give a 5 star because honestly, the payment setup was a MAJOR hassle. It took several phone calls, emails, etc before I was finally approved. I am not a person who likes talking on the phone, so I was really annoyed by all of it. I was approved in the end though, and as I said, I am grateful for the option.

Date of experience: December 11, 2019
Ivana V. — MDG Rep
over a year old

Thanks for the feedback! We're sorry if the procedure was too long for you but as we're an online company we must take precautions when lending to prospective customers. We offer an open loan so you can increase payments, make extra payments or pay it in full anytime without penalty. As a matter of fact, please let us know if we can help in the future.

Florida
1 review
0 helpful votes
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Satisfied
December 14, 2019

Great service friendly fast and convent. I recommend MDG to friends and family. My overall experience was hassle free. No worries very liw easy payment plan.

Date of experience: December 11, 2019
Vermont
1 review
0 helpful votes
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Mostly happy
December 11, 2019

I've had multiple great experiences purchasing from MDG. My only complaint would be the total price eventually paid for each item.

Date of experience: December 11, 2019
Ivana V. — MDG Rep
over a year old

Thank you for being our loyal customer. As you probably know, MDG carries an open term loan, so that you can pay the balance faster. The faster the balance decreases, the more money you'll save.
We're here for you anytime so please let us know if we can help in the future.

Illinois
1 review
0 helpful votes
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Really good customer service so far.
December 14, 2019

I'm very happy with my experience with MDG. I should have my game system buy tommarrow afternoon. I cant wait to try it out.

Date of experience: December 11, 2019
Washington
1 review
0 helpful votes
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Perfect
December 11, 2019

Awesome customer service, great products to pick from, easy to use financing. All around pleasent experience.

Date of experience: December 11, 2019
Ivana V. — MDG Rep
over a year old

Thank you! We're delighted to hear that the process was easy for you and would be happy to serve you again.

Tennessee
1 review
0 helpful votes
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Long haul
December 11, 2019

The process of credit verification was long and exhausting. Bedsides that, I was satisfied with the order and the customer service

Date of experience: December 11, 2019
Ivana V. — MDG Rep
over a year old

Thank you for the review and we're sorry if the process was too complicated for you. Being a financing company we must take precautions when lending to prospective customers.
As a matter of fact, we're looking forward to serving you again.

Texas
1 review
0 helpful votes
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Pretty cool Site
December 11, 2019

Communication is key and they've been excellent at it. The process does take a couple of steps but they walk you through it. Nice people, great customer service

Date of experience: December 11, 2019
Ivana V. — MDG Rep
over a year old

Thank you! We work really hard to offer the best and we have a great team of experts ready to assist you all the way. If there is anything else we can help you with please let us know.

New York
1 review
0 helpful votes
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Exceptional!
December 11, 2019

Very courteous and professional. I felt like a valued customer (which is rare these days). Highly recommended!

Date of experience: December 10, 2019
Ivana V. — MDG Rep
over a year old

Thank you! Your satisfaction is our top concern and we're happy to hear that you had a great experience. We're here for you anytime.

Georgia
1 review
0 helpful votes
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Not what expected
December 11, 2019

Took way too long to process my order to which by the time they processed and ready to shipp one of the items I ordered was out of stock which really kinda made me mad and now my items will barely get here on time before Christmas

Date of experience: December 10, 2019
Ivana V. — MDG Rep
over a year old

Thanks for the feedback! We deeply apologize for the shipping delay. Unfortunately, we had a backorder and products were out of stock. We’re working to improve our inventory management to prevent issues like this from happening again. We hope you'll enjoy the item and to continue this relationship in the coming years.

Texas
1 review
0 helpful votes
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Great deal
December 11, 2019

I love this new Shark vacuum. So easy to use. Always a great product! I have had two experiences with MDG

Date of experience: December 10, 2019
Ivana V. — MDG Rep
over a year old

Thank you for being our loyal customer. We're glad to hear that you're satisfied with the purchase. Enjoy it and come visit us again soon. We would be happy to serve you again.

Florida
1 review
0 helpful votes
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Great service
December 11, 2019

The service was great and I received my merchandise fast, I had a change in my order and thought it would delay my order but it didn't, I play the order on 12/04 and received the order today

Date of experience: December 10, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your kind words. We really appreciate your support and would be happy to serve you again.

Illinois
1 review
0 helpful votes
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Excellent
December 11, 2019

Awesome service and delivery timetable. It there is nothing else to enter to get to a hundred characters.

Date of experience: December 10, 2019
Ivana V. — MDG Rep
over a year old

Thank you! We're delighted to hear that you're satisfied.

Massachusetts
1 review
0 helpful votes
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Good company, not a scam
December 11, 2019

I wasn't sure if this site was true or a scam or if I would get my items, my credit is poor and not only did I get the item they made my payment once a month because I only get paid once a month and the monthly payment is very affordable

Date of experience: December 10, 2019
Ivana V. — MDG Rep
over a year old

Thank you for giving us a chance to earn your business. MDG carries an open term loan and payments are based on your income type, you can also make extra payments or pay in full anytime without penalties.
As a matter of fact, we hope to continue this relationship in the forthcoming years.

Virginia
1 review
0 helpful votes
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A holiday lifesaver
December 14, 2019

For someone that has no credit or bad credit or even trying to rebuild, MDG has helped me in so many ways.
Thank you MDG, you help me make Christmas so much better for my kids...

Date of experience: December 10, 2019
Texas
1 review
0 helpful votes
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A little tricky
December 14, 2019

The overall process was a little tricky, but an excellent option to get nice items on a reasonable payment plan.

Date of experience: December 10, 2019
New Jersey
1 review
0 helpful votes
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Tv ps4
December 11, 2019

It took a long time to get things the right way but everything worked out in the end. Still waiting to receive my predicts e.

Date of experience: December 10, 2019
Ivana V. — MDG Rep
over a year old

Thank you for the review! We're sorry if the process left you with a negative experience but as we're an online company we must take precautions when lending to prospective customers. We hope you'll enjoy your items, let us know if we can serve you in the future.

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE