Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of MDG

MDGReviews 5,387

3.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate MDG?
grey stargrey stargrey stargrey stargrey star

MDG Reviews Summary

MDG has a rating of 3.1 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 6th among Electronics sites.

service
278
value
264
shipping
252
returns
143
quality
236
This company responds to reviews on average within 7 days

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
Follow John V.
Unfollow John V.
Share Review
Report Review

If not for charging me $200 for shipping on my 65 inch TV and the order taking a week and a half to ship and over 2 weeks to get here I would have given you 5 stars. Plus when I called customer service to ask about this they rushed me and didn't seem like that wanted to help me.

Date of experience: December 13, 2019
Ivana V. — MDG Rep
over a year old

Thanks for the feedback and we're sorry to hear that you're not satisfied. All information and prices are provided to you online. For shipping please visit: https://secure.mdg.com/content/?type=shippingfree
We would like to apologize for the experience with staff members as it’s not consistent with our standard of care. We'll use this feedback to make us better!

Texas
1 review
0 helpful votes
Follow Johnnie S.
Unfollow Johnnie S.
Share Review
Report Review

Too long of process
December 17, 2019

Process takes to long just to ship or set up account not too many items or much to choose from with the different selections

Date of experience: December 13, 2019
New York
1 review
0 helpful votes
Follow Christopher S.
Unfollow Christopher S.
Share Review
Report Review

The best!
December 16, 2019

Awesome to find a company that will work with less then great credit and help rebuild it. They don't even gouge you like other companies offering similar services.

Date of experience: December 13, 2019
Ivana V. — MDG Rep
over a year old

Thank you for the review! We're delighted to hear that we hit the mark for you.

Florida
1 review
0 helpful votes
Follow John R.
Unfollow John R.
Share Review
Report Review

Absolutely awesome!
December 16, 2019

Dealing with Ivan & especially Elliot was an absolute great experience! Could not have been happier!

Date of experience: December 13, 2019
Ivana V. — MDG Rep
over a year old

Thank you for taking the time to write this review! We work really hard to offer the best service and our team of experts is ready to assist you all the way. Hearing that we were able to provide such amazing experience is the best thing we could hope for!

California
1 review
0 helpful votes
Follow Aja R.
Unfollow Aja R.
Share Review
Report Review

Exceptional
December 16, 2019

Everytime I order something, it's very straight forward on whether you can have extra insurance coverage on an item, or the description of the item.

Date of experience: December 13, 2019
Ivana V. — MDG Rep
over a year old

Thank you, Aja! Your satisfaction and support mean a lot to us and we hope to continue this relationship for many years to come.

Missouri
1 review
0 helpful votes
Follow Lisa W.
Unfollow Lisa W.
Share Review
Report Review

I had given up on getting a Switch for my son for Christmas. MDG gave me a line of credit and I was able to get him what he had been wanting. The approval process was quick and easy. I will definitely shop here again.

Date of experience: December 13, 2019
Ivana V. — MDG Rep
over a year old

Thank you so much for taking the time to share your experience. We're happy to hear that we were able to help. Enjoy the item and please come to visit us again soon.

Florida
1 review
0 helpful votes
Follow Ronald Y.
Unfollow Ronald Y.
Share Review
Report Review

Awesome
December 16, 2019

Very pleased with everything. Product was delivered on time and no issues. My account person was very helpful and always called me back when he said he would.

Date of experience: December 13, 2019
Ivana V. — MDG Rep
over a year old

Thank you! We're delighted to hear that we hit the mark for you.

Texas
1 review
0 helpful votes
Follow Brian U.
Unfollow Brian U.
Share Review
Report Review

Good stuff
December 13, 2019

Items shipped fast and good product. I do wish the shipping was cheaper since I ordered to tvs.!

Date of experience: December 13, 2019
Ivana V. — MDG Rep
over a year old

Thanks for giving us a shot, Brian. We really appreciate your business. MDG follows pricing set out by manufacturers as well as the market price of our competitors to ensure we stay competitive in the markets, and we also offer price matching so long as the product matches ours!
We hope you'll enjoy the purchase and please let us know if there is anything else we can help you with.

California
1 review
0 helpful votes
Follow Jenny E.
Unfollow Jenny E.
Share Review
Report Review

I ordered 3 items the women's Cuban link the initial iced out necklace with chain and and name necklace with a crown all of the items I got look and feel very poor quality. And It took over 2 months to get my items

Date of experience: December 12, 2019
Virginia
1 review
0 helpful votes
Follow William C.
Unfollow William C.
Share Review
Report Review

Good quality and service
December 13, 2019

The total experience was good the shipping was quick I'll order again the total experience from customer support to the shipping company was excellent

Date of experience: December 12, 2019
Ivana V. — MDG Rep
over a year old

Thank you so much for giving us a chance to grow! Enjoy your item and please let us know if we can help in the future.

New Jersey
1 review
0 helpful votes
Follow James F.
Unfollow James F.
Share Review
Report Review

Christmas 2019
December 13, 2019

MDG was very prompt and I am very pleased! I am looking forward to seeing the gifts opened at Christmas!

Date of experience: December 12, 2019
Ivana V. — MDG Rep
over a year old

Thank you! We're so happy to hear that you're satisfied with our services and would be happy to serve you again.

North Carolina
1 review
0 helpful votes
Follow Chip N.
Unfollow Chip N.
Share Review
Report Review

Great experience so far, verification process was long but I am a small business owner so I understand my situation took a little more digging. Steve C was very helpful and professional.

Date of experience: December 12, 2019
Ivana V. — MDG Rep
over a year old

Thanks for letting us know about your experience. We really appreciate your business and would be happy to serve you again.

Texas
2 reviews
0 helpful votes
Follow Rozanna J.
Unfollow Rozanna J.
Share Review
Report Review

It is for Christmas
December 12, 2019

The item have not been used yet it is for my grand baby I hope he enjoy it I know he will because he love to play games

Date of experience: December 11, 2019
Ivana V. — MDG Rep
over a year old

Thank you for the feedback! We hope he will enjoy it. Please let us know if we can help in the coming years.

Texas
1 review
0 helpful votes
Follow Tamara T.
Unfollow Tamara T.
Share Review
Report Review

Amazing
December 15, 2019

Everything was excellent, from customer service, to delivery, etc. I don't have any complaints about anything.

Date of experience: December 11, 2019
Texas
3 reviews
0 helpful votes
Follow David Z.
Unfollow David Z.
Share Review
Report Review

Awesome
December 15, 2019

Easy going people to work with and I was very pleased with my overall experience with them.
Good selection of merchandise to choose from and great prices too. Wonderful experience

Date of experience: December 11, 2019
West Virginia
1 review
0 helpful votes
Follow Alejandro M.
Unfollow Alejandro M.
Share Review
Report Review

It was a quick and painless experience
December 15, 2019

I got a tv. It was such an easy process, I will be buying from them again. They had so many options on products to buy, one could easily get lost in all the goods they have.

Date of experience: December 11, 2019
Wisconsin
1 review
0 helpful votes
Follow David N.
Unfollow David N.
Share Review
Report Review

Great customer service
December 12, 2019

Wish my credit report wasnt hit after the fact but I'm pleased. Quick ship. Easy transaction. Customer service was very helpful

Date of experience: December 11, 2019
Ivana V. — MDG Rep
over a year old

Thanks for the review! We really appreciate your business. As you're applying for a credit line, your credit has to be verified. But, all your payments will be reported to a national credit bureau which will have a positive impact on your credit score.
We hope you'll enjoy your new item and let us know if we can help you in the future.

Virginia
1 review
0 helpful votes
Follow Cody S.
Unfollow Cody S.
Share Review
Report Review

Mdg
December 15, 2019

Got my stuff in a timely fashion, payments are very fair and not expensive. Will order more things.

Date of experience: December 11, 2019
New York
1 review
0 helpful votes
Follow Amanda J.
Unfollow Amanda J.
Share Review
Report Review

Playstation
December 12, 2019

Neber had an issue. MDG is very esy tp work with and i would love to continue to do business woth yall.

Date of experience: December 11, 2019
Ivana V. — MDG Rep
over a year old

Thank you for giving us a shot! We're delighted to hear that we hit the mark for you.

Georgia
1 review
0 helpful votes
Follow David U.
Unfollow David U.
Share Review
Report Review

Great Experience
December 12, 2019

Only took a week and a half to get my product. Verification process was quick because I all the proper paperwork beforehand.

Date of experience: December 11, 2019
Ivana V. — MDG Rep
over a year old

Thank you! We're glad to hear that the process was easy for you. Enjoy your items and we hope to continue this relationship for many years to come.

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE