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MDG Reviews Summary
MDG has a rating of 3.1 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 6th among Electronics sites.
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Verified the transactions with my bank account to start payments. They took the first payment and tell me the withdrawl ammounts dont match up. Then they tell me to wait for shipping service to call me. Was supposed to be yesterday, no call. No replies to emails. May make a fraud complaint to the bank.
Very pleased with mdg for payment options for easy finance on perfect gifts on a budget made it easy to get everyone on list.
Thank you! We put customer experience and satisfaction as our priority, and your comment reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.
I have had nothing but a great experience with this company. You can actually get a hold of a live person without being on hold for an hour. I think the products they carry are pretty good and at a fair price for sure. I will use them again.
Thank you so much! We appreciate your business and look forward to serving any additional needs in the future.
Takes way too long to solidify an order. I ordered in November and my package was just shipped on the 11th
Thanks for the review! We deeply apologize for the shipping delay. Unfortunately had a backorder and products were out of stock. We’re working to improve our inventory management to prevent issues like this from happening again.
I am a first time customer and all I ordered was everything I expected plus more, the customer service was amazing, thank you for making me one happy customer!
Thank you for giving us a chance, Adrianne! We're happy to hear that you're satisfied with our services and we hope to continue this relationship for many years to come.
I cant really say what my experience is yet. I bought the product two weeks ago and have yet to receive it. I have so far been given two dates that it would show up and even went on the tracket and yet nothing so far at this time. I believe the product will be nice and am assuming because it is because of the holidays that im still waiting.
Thank you for the review, Issac. The delivery time frame is 3-10 business days and we've sent you an email with the tracking numbers so that you can track the order.
We hope you'll enjoy your new Xbox One X! Let us know if there is anything else we can do for you.
Prompt and courteous! Shipment was quick
Everything went right on schedule!
Thanks so much! I will be ordering again in the future!
Thank you! It's so nice to hear that you had an amazing experience. We will be sharing your feedback amongst our team.
Enjoy your purchase and please let us know if we can help in the coming years.
The items shipped and arrived all within a few days and the customer service reps are friendly and helpful.
Thank you! Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Please visit us again soon.
Very Satisfied Very Fast Shipping will order from MDG Finance again very impressed with there customer service!
Thank you for the feedback! Hearing that we were able to provide you with such an amazing experience is the best thing we could hope for. We look forward to serving you for many years to come!
Its the easiest way to get my Christmas present. And most important I have a payment option that helps my budget
Thank you! We're delighted to hear that you had an amazing experience. We're here for you anytime.
Ordering was nice and easy. Good job. The order process was also simple. This was my first time ordering as well.
Thank you for giving us a chance to grow! We really appreciate your business and would be happy to serve you again in the future.
Not good at all because I got my Nintendo switch and my sound bar just haven't got my tv yet if I get my tv then my rating would rate you in excellence
Thanks for the feedback and we're sorry if you're not satisfied with our services. The delivery time frame is 3-10 business days to receive the order and we're still in the frame. We emailed you the tracking number so that you can follow the order. If there is anything else we can help you with, please let us know.
Nintendo switch was perfect and games everything came good and fast enjoyed it 100% thanks would ordering in the future
Thank you so much! Your recommendation means a lot to us.
Great products and an easy process. Wish I could've added one more item though. Would recommend...
Thanks for the feedback! We're happy to hear that the process was easy for you. With us, your available credit can be increased. The faster the balance decreases, the faster your credit limit increases. Keep up the good standing and you can reach the maximum credit limit and continue shopping.
I called order my product and ask about an increase in my account. I was blown off argued w and the eventually hung up on. If you record your calls you will here it. I pay my bill every month on time period. And treated like that was not cool at all
Thanks for the feedback! We would like to apologize for the experiences you detailed in your review, including interactions with staff members as it’s not consistent with our standard of care. Credit increase depends on your remaining balance, age of the account and payment history. Please give us a call at 1-800-906-0976 x 340 and we'll certainly look into this for you!
Over all good service and have never had any issues. Reccomend for those who need this type of service to be able to get products.
Great Amazing service for people who have no credit or bad credit or like myself and trying to reestablish credit this is a great company. I look forward to being a customer of MDG.
We are truly grateful to you for choosing us as your service provider and giving us the opportunity to grow. None of our achievements would have been possible without you and your support.
I had to take 3 days off cause i was told my 5 packages were going to be delivered. When i finally received my packages instead 5 items there was only 4 items. I now have PlayStation controllers with no game console. It's unfortunate that my kids are only getting half there gift on time. I spent over $200 in shipping and they wouldn't even give me a discount on shipping. What happened to companies that care about there customers
Thanks for the feedback! We've located the account and looks like a hold for pickup is requested. Please reach out to UPS to schedule the delivery. For shipping costs, our customer-friendly shipping schedule is calculated on the actual weight of your shipment. Please visit https://secure.mdg.com/PMTDisclosure.aspx for more information.
Everything went good for the most part just wish the whole process from the application to the shipping method went a lot faster is all. Other than that im pleased so far.
Thank you! We truly appreciate your feedback and will use it to improve our services. Please let us know if we can help in any way in the future. We look forward to serving you again.
Overall I'm satisfied I really don't know what to say I'm super excited to be there ordering such beautiful things off your site
Thank you for your feedback! We cannot achieve this success without you as our customer. Your satisfaction is our number one concern and we promise to stay reliable.
From the business
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Thanks for the feedback! Our verification department has 24-72 hours to review the account and call you to confirm the shipping details and future payment plan. The office was closed yesterday so you'll receive a call today or you can give us a call at 1-800-906-0976 x 341. Thank you.