On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
MDG Reviews Summary
MDG has a rating of 3.1 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 6th among Electronics sites.
We monitor reviews for authenticity
TV purchases... And the manner in which the company and their staff promptly processed my orders... thank you.
I love the great customer service that they offer and how great they are at helping you get your order completed correctly
Thank you! We work really hard to meet expectations like yours and we're happy to hear that we hit the mark for you.
OMG Great Customer Service, Agents were calling and checking on my order, they did follow-ups on the merchandise I ordered, they let me know when the items were going to be shipped out... OMG just GREAT Customer Service and they were knowledgeable on the entire process! I will be shopping with this company again... Yes
Thank you so much, Dana! MDG’s – Customer First – Mantra is one of the reasons that make our customers happy. We’re attending to your needs and listening carefully to your feedback and providing the best service, to grow and improve. Enjoy your purchase and please let us know if we can do anything else for you. As a matter of fact, we're looking forward to serving you again.
I'm waiting on my package still. Please call me at *******887 or contact UPS in Victorville California *******
Thanks for the feedback! As per your tracking number, the order will be delivered today, by the end of the day.
We hope you'll enjoy your new laptop. For any additional concerns please give us a call at 1-800-906-0976 x 352.
On time at Shedd no issue so far is waiting on my products to get here I recommend everybody use their service
Thank you for the great rating! We're delighted to hear.
Enjoy your item and please let us know if we can help in the future. We would be happy to serve you again.
I was curious about ordering from MGG but after speaking to a customer service representative who explained everything to me i felt more comfortable and I'm very happy with my order and payments. It will also help my credit.
Thank you, Daniel! We work really hard to offer the best services and make shopping affordable for everyone. We're happy to hear that we hit the mark for you. We hope you won't hesitate to reach us next time you need our services.
Great Service, very easy to work with. Made buying very easy. Kept me informed every step of the way. Never had to wait when I called to check on my order.
Helpful and courteous. Quick responses for all my questions. Fast and efficient. Will be buying again from them in the future.
We're overjoyed to receive your compliments and appreciation. We hope to serve you again and please let all your friends and family know about us. We will ensure they all enjoy the same quality of service as you have.
Great fast service great price wonderful service friendly customer service will recommend to everyone.
Thank you for the great rating. Your satisfaction means a lot to us.
I'll never purchase anything from you again. I'll honoree my obligation but I'm also going to exercise my freedom of speech and inform others about my experience and how bag it was
Thanks for the feedback, Robert! We are sorry that your experience didn’t quite match your expectations. We would love to know why so that we can make things right. You may reach us anytime at [email protected] or 1-800-906-0976 x 352 and we may discuss your specific personal experience. We're looking forward to speaking with you and earning back your business.
From start to finish the process was smooth and easy. The representatives were helpful and knowledgeable about services offered.
I received all my products fast once my payment posted and even earlier than scheduled through ups. Also I never expected to get approved for such a high line of credit but I did and I will definitely keep my account in good standing
Thanks so much! We're happy to hear that you're satisfied. We hope you'll enjoy your items and please let us know if we can help in the future.
Still waiting to get my product going to see how fast it reach me. I have nothing more to say until I receive my product and then I give more details..
I was dealing with Diana K ext 893 the whole time and she made the ordering and verification process as simple as possible especially with me changing my order 3 times before i decided on what i did and she had excellent customer service skills and i loved every minute i was on the phone with her.
Thanks, Donald! We really appreciate you taking the time to share your feedback! Your satisfaction is our top concern and we're happy to hear that Diana helped to make your experience such a positive one. She is a true asset and we're happy to have her in our team. Enjoy your item!
MDG was great about working with my payment plan to fit my check arrival they were also speedy and very courteous
Thank you! Our goal is to make shopping affordable for everyone and looks like we achieved that goal with you. Enjoy your item and please visit us again soon.
My experience with MDG has been great this far, They go by your income to make sure it's affordable for you! Happy I found them!
Thank you, Monique! We're delighted to hear that you had an amazing experience we strive to provide to every customer. We're here for you anytime.
From beginning to end, very smooth everyone I talked was so nice. Nick my account guy is awesome, very helpful and respectful, from applying to shipping all took about a week probably would have been less but there was a slight error on my part. Ordered the switch bundle for Christmas and I know my daughter will be ecstatic. Will definitely keep working with them in the future.
MDG is a great online retailer. They got my product to me 2 days after shipping. Great customer service and payment plans. Would recommend to anyone who doesn't have the resources to buy stuff right out of pocket!
Thank you! Your kind words mean a lot to us and we would be happy to serve you again.
The shipping process has been a nightmare. The show tracking numbers but for days will not show as being shipped. These items were ordered on the first week of December for Christmas and now because of their verification process and wrong date they told me they would ship, I might not get one big gift for my son. When I email them to find out status, they ignore it. BAD BUSINESS, BAD CUSTOMER SERVICE
Thank you for the review! We're sorry if the shipping process left you with a negative experience. The order is shipped and should be delivered tomorrow by the end of the day. You can use the tracking numbers to follow up. Let us know if there is anything else we can help you with.
I ordered something and it's already almost to the house. I think it made great timing. As long as its before Christmas I'm happy. And the fact that they sent a reminder of the date to order by to make sure I got it before Christmas was a big deal for me
Thank you for the feedback! We are listening carefully to your feedback and we're happy to hear that we hit the mark for you.
We hope you'll enjoy your new purchase and please visit us again soon.
From the business
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account
Thank you, Antonio! We're delighted to hear that you're satisfied. We're here for you anytime.