Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of MDG

MDG

3.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate MDG?
grey stargrey stargrey stargrey stargrey star

MDG Reviews Summary

MDG has a rating of 3.1 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 6th among Electronics sites.

service
278
value
264
shipping
252
returns
143
quality
236

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
Follow Andrew U.
Unfollow Andrew U.
Share Review
Report Review

Great overall experience
December 18, 2019

From the moment I called to have a few questions answered I knew that this was going to be a positive experience.
MDG customer service went beyond to answer all my questions and reassurance about my selection.

Date of experience: December 17, 2019
Ivana V. — MDG Rep
over a year old

Thank you for taking the time to write this review. We're so happy to hear that you had an amazing experience with us. Don't hesitate to let us know if we can help in the future.

New York
1 review
0 helpful votes
Follow Anisha V.
Unfollow Anisha V.
Share Review
Report Review

Very satisfied
December 21, 2019

I am very happy with my package and it's a Christmas gift so arrived just in time. I am new to the mdg family so hopefully this is a good product.

Date of experience: December 17, 2019
Utah
1 review
0 helpful votes
Follow Jeff P.
Unfollow Jeff P.
Share Review
Report Review

Slow shipping
December 18, 2019

Original delivery date was the 13th
Been sitting in Vegas since the 14th with no movement
Supposed to be delivered tomorrow (18)
We'll see

Date of experience: December 17, 2019
Ivana V. — MDG Rep
over a year old

Thanks for the feedback. The delivery time frame is 3-10 business days from when you've completed all the steps online and we've received your 1st payment. You can use the tracking number to track the order and of you have additional concerns please reach our customer service team at 1-800-906-0976 x 352.

Texas
1 review
0 helpful votes
Follow Tim K.
Unfollow Tim K.
Share Review
Report Review

Still waiting
December 18, 2019

The process of applying was quick and pleasant. Although I'm still waiting on the product to get to the ups terminal. I ordered the PS4 bundle and the only thing that has been shipped is the HDMI cords.

Date of experience: December 17, 2019
Ivana V. — MDG Rep
over a year old

Thank you so much! We're sorry to hear that the shipping process left you with a negative experience. The delivery frame is 3-10 business days and we emailed you the tracking number so that you can track the order. For any additional questions or concerns please give us a call at 1-800-906-0976 x 352.

Germany
1 review
0 helpful votes
Follow Dale B.
Unfollow Dale B.
Share Review
Report Review

I'm not happy at all
December 20, 2019

The process it takes to get approved and to get your products is long and could be made way easier and also y'all need to get your shipping department under control

Date of experience: December 17, 2019
Maryland
1 review
0 helpful votes
Follow Robert A.
Unfollow Robert A.
Share Review
Report Review

.
December 18, 2019

MDG has surprisingly great customer service, and the third party shipping company CEVA is very friendly and flexible.

Date of experience: December 17, 2019
Ivana V. — MDG Rep
over a year old

Thank you so much for your kind words. We're happy to hear that you're satisfied.

Kansas
2 reviews
0 helpful votes
Follow Nicole K.
Unfollow Nicole K.
Share Review
Report Review

Great Experience
December 17, 2019

First time dealing with this company. Fast customer service and very pleasant nice and helpful. Smooth transaction from beginning to end.

Date of experience: December 17, 2019
Ivana V. — MDG Rep
over a year old

Thank you, Nicole! We really appreciate the feedback and are happy to hear that the process was easy for you. Enjoy your purchase and don't hesitate to reach us again in the future.

New York
1 review
0 helpful votes
Follow Malachi K.
Unfollow Malachi K.
Share Review
Report Review

Excellent customer service!
December 17, 2019

From start to finish, I had a great experience with MDG. They were very helpful in guiding me through the process of getting the proper information to them, and my item was shipped faster than I expected. An all around great experience!

Date of experience: December 16, 2019
Ivana V. — MDG Rep
over a year old

Thank you for the review and great rating! We're so happy to hear that you're satisfied with our services. As a matter of fact, please let us know if there is anything else we can help you with.

Washington
1 review
0 helpful votes
Follow Michael V.
Unfollow Michael V.
Share Review
Report Review

Love the fact I can finance my Christmas gift. Hated the fact that I paid extra for faster shipping and processing. I was told it would ship one day and didn't actually ship for another 2 day's. Expedited was a complete waste of money.

Date of experience: December 16, 2019
Arkansas
1 review
0 helpful votes
Follow John G.
Unfollow John G.
Share Review
Report Review

The service is great
December 17, 2019

Fantastic, I will always order from you all and tell my family members about your company.
And the service that you offer to the customers.

Date of experience: December 16, 2019
Ivana V. — MDG Rep
over a year old

We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We hope to serve you again and please let all your friends and family know about us. We will ensure they all enjoy the same quality of service as you have.

Texas
1 review
0 helpful votes
Follow Tammy K.
Unfollow Tammy K.
Share Review
Report Review

PS4
December 17, 2019

I love this item. My grandson will
Love this item. Merry Christmas to our baby. The price was right and it arrived promptly

Date of experience: December 16, 2019
Ivana V. — MDG Rep
over a year old

Thank you! Hearing that we were able to provide you with such a positive experience is the best thing we could hope for. Enjoy it and please let us know if there is anything else we can help you with.

Wisconsin
1 review
0 helpful votes
Follow Jennifer I.
Unfollow Jennifer I.
Share Review
Report Review

Excellent
December 17, 2019

I've had a great experience with MDG. I plan to continue business with the company. The customer service has been very helpful and very professional.

Date of experience: December 16, 2019
Ivana V. — MDG Rep
over a year old

Thank you! We work really hard to offer the best service and your support and satisfaction reaffirm the hard work we put in every day. Please let us know if we can help you in the future.

Florida
1 review
0 helpful votes
Follow Shane Y.
Unfollow Shane Y.
Share Review
Report Review

Clutch Website
December 17, 2019

Was in a bind to get a Christmas present for a friend, and this website came in clutch! Thank you! I would definitely recommend to a friend and look forward to doing business with this company again!

Date of experience: December 16, 2019
Ivana V. — MDG Rep
over a year old

Thank you for being a loyal customer and taking the time to share a word about us. We really appreciate your business and would be happy to serve you again.

Oregon
1 review
0 helpful votes
Follow David L.
Unfollow David L.
Share Review
Report Review

Quick delivery
December 17, 2019

Love the service and products good quality easy to order, would definitely recommend to family and friends

Date of experience: December 16, 2019
Ivana V. — MDG Rep
over a year old

Thank you! It's nice to read that you had a positive experience we strive to provide every customer. Your recommendation means a lot to us.

California
1 review
0 helpful votes
Follow Jacqueline L.
Unfollow Jacqueline L.
Share Review
Report Review

Make it not so complicated!
December 20, 2019

My advisor was great but speaking with customers service they were a bit rude and wasn't very interested in what I wanted or had to say. Haven't received my item yet but I hope to get it before Christmas

Date of experience: December 16, 2019
Florida
1 review
0 helpful votes
Follow Richard O.
Unfollow Richard O.
Share Review
Report Review

Very nice people and very happy
December 17, 2019

I love this place and the prices are very good thank you

Date of experience: December 16, 2019
Ivana V. — MDG Rep
over a year old

Thank you! We cannot achieve this success without you as our customer. Your satisfaction is our number one concern and we promise to stay reliable.

Virginia
1 review
0 helpful votes
Follow Stephen H.
Unfollow Stephen H.
Share Review
Report Review

Awesome
December 17, 2019

The verification process was long. However the staff is excellent and shipping has been spot on. Waiting on arrival as I write this but expecting it soon

Date of experience: December 16, 2019
Ivana V. — MDG Rep
over a year old

Thank you for the review! We hope you'll enjoy your items and please come to visit us again soon. We're looking forward to serving you again.

New York
1 review
0 helpful votes
Follow Jon H.
Unfollow Jon H.
Share Review
Report Review

Dishonesty
December 17, 2019

Got a computer way overpriced. And they also charged me for a case. Antivirus without my permission

Date of experience: December 16, 2019
Texas
1 review
0 helpful votes
Follow Barbara K.
Unfollow Barbara K.
Share Review
Report Review

Laptop
December 17, 2019

It came early. It was easy to set up. I will purchase from them again

Date of experience: December 16, 2019
Ivana V. — MDG Rep
over a year old

Thank you! We're delighted to hear.

New York
1 review
0 helpful votes
Follow Scott O.
Unfollow Scott O.
Share Review
Report Review

Quality products
December 17, 2019

Quality products. Few steps to go through. Shipping seems a little slow on bigger products, but that's to be expected. Overall great experience so far.

Date of experience: December 16, 2019
Ivana V. — MDG Rep
over a year old

Thank you for giving us a chance! We're happy to hear that you had a positive experience with us. Your satisfaction means a lot to us.

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE