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MDG Reviews Summary
MDG has a rating of 3.1 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 7th among Electronics sites.
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Only complaint is all packages were not delivered at same time
Laptop was delivered next day
That was my reason for buying
Easy simple way to be able to finance over time. Love this company and products they offer! Affordable payment plans and auto draft out of bank makes payback easy and stress free.
Thank you for taking the time to write this review! We're happy to hear that the process was easy for you and that you're satisfied with our services. As a matter of fact, please let us know if there is anything else we can help you with.
Terrible service sat on hold somebody picked up and sat they would be right there waited for 10 mins nothing. I agreed to a Friday delivery between 9 and 1. Now I'm being told it's Monday between 9 and 1. Are you kidding me
Great experience! Customer service was helpful and delivery was on time! Everything I ordered was intact!
Thank you so much! We work really hard to offer the best service and we're happy to hear that we hit the mark for you.
Customer Service was great! They spelled everything out for me which made it easy for a smooth transaction!
The products are great. But the process needs to be made to be able to just do it all online instead of online and phone calls. I also changed products so I could get a refund and they said it would take 5 days and it has been almost 3 weeks.
Thank you for the feedback! We're sorry if the procedure left you with a negative experience but as we're an online company we must take precautions when lending to prospective customers as it's different than financing done in person. The refund was posted on 12/05/2019 and it takes 2-3 business days to see it in the account, please check with your bank institution.
We hope you'll enjoy your new TV and please let us know if we can help in the future.
Apple products would be greatly appreciated
Over all great selection easy to sign up easy customer service the employees are helpful and encourage you to be happy with your purchase the team follows up with you on your purchase.
Thank you! Your satisfaction means a lot to us. We're attending to your needs and listening carefully to your feedback to make us better! We're always looking to update our inventory so please keep checking back and let us know if there is anything else we can help you with.
I ordered a new tv and the experience was very easy and affordable and the tv was the same price if you went and bought it from the store definitely reccomend.
Thank you for your kind words. Your satisfaction is our top priority and we're happy to hear that we hit the mark for you.
The verification process was a lil lengthy, too many phone calls and delivery took longer then expected but product is nice!
Thank you! We're sorry if the length of the process left you with a negative experience but please to understand that we're an online company and must take precautions when lending to prospective customers. We hope you'll enjoy your item and please let us know if we can help in the coming years.
Well I haven't gotten my laptop yet, suppose to come In tomorrow. But the customer service I have recieved inbetween ordering and setting everything up was really good.
Thank you for the feedback! We work really hard to offer the best service and we're delighted to hear that we hit the mark for you.
Drew gives awesome customer service kind courteous and very knowledgeable he went above and beyond to help me get my orders updated changed situated and place
Thank you so much! We're happy to hear. Drew is a great asset and we're delighted to hear that you had a great experience. Please let us know if we can help in the future.
Ive been giving offer after offer when i applied there was always some hidden part of the contract outrageous interest rates or they say pre approved but ask for a co signer... MGD did what they said approved me let me shop and delivered on time quality merchandise...
Thank you so much! We're happy to hear that we were able to help. As a matter of fact, we're looking forward to serving you again.
The customer service is great. They answer right away and they might be busy sometimes and ask you nicely to hold. But never took more that couple minutes to talk to someone.
I was a little skeptical about MDG at first and I decided why not give them a chance, they were the only company willing to give me a chance. I got approved, ordered Christmas gifts for my nieces, and everyone is happy and satisfied. I highly recommend giving MDG a chance, you won't be disappointed.
Thank you for giving us a shot, James! We work really hard to meet expectations like yours and we're happy to hear that we were able to help.
Thanks for your kind words and we hope that you won't hesitate to reach us again in the future.
First off I never even thought I would get approved for any type of credit, I'm always turned down. Ordering with MDG was so easy!
Thank you for the great rating! Our goal is to make shopping affordable and possible for everyone and we're happy to hear that we hit the mark for you.
So far so good waiting for my product now. It's a very thorough process but it's great to prevent false identity
Thank you for the feedback and for your understanding. Being a financing company, we must take precautions when lending to prospective customers as it's different from financing done in person.
We hope you'll enjoy your item and to continue this relationship in the future.
Everything went smoothly and on-time. Will definitely be using MDG again in the future. I would also recommend MDG to others that are looking for something similar.
Thank you, Gerald! We're so happy to hear that we hit the mark for you. As a matter of fact, we're looking forward to serving you again.
I called to check on delivery of my items and was told they were still waiting on the sound bar when it showed it was delivered to Louisville last Saturday morning.
Thank you for the feedback! As per your tracking number, the courier from CEVA logistics already tried to reach out to you to schedule the delivery.
Please follow up with CEVA or give us a call and we would be happy to help.
Ordering was easy... My sales person Alec was great and helpful. The delivery process was easy. I will most likely use them again
Thank you! It's nice to hear that the process was easy for you and that Alec helped to make your experience a positive one. Please visit us again soon. We would be happy to serve you again.
The process and verification took a lot time patience. After that everything else went fast even shipping. I would definitely order again!
From the business
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the review and we're sorry to hear that the delivery process left you with a negative experience. We'll use it to make us better.
Please let us know if there is anything else we can help you with.