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MDG Reviews Summary
MDG has a rating of 3.1 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 7th among Electronics sites.
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Honestly I wish I known about this way before! Super easy process and just flat out AMAZING! They even called me to inform me that I would have my things delivered and made sure someone would be home. I love it!
I am a continuing customer with MDG. Unfortunately, their shipping criteria needs work! It takes to long for merchandise to ship and arrive, especially for what they charge for shipping! Again, this charge is costly enough for two day air, not two week standard!
Great service and fast delivery... 100% 100% 100% recommend... this is one of the best online shop I have ever used
Thank you, Carl! We work hard to meet expectations like yours and we're delighted to hear that we hit the mark for you.
It was great been with mdg for awhile now and they have been a wonderful company.
Thank you! Your satisfaction means a lot to us. We're here for you anytime.
I've bought 3 things from them and I'm very satisfied and happy customer will continue to buy from them
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Very satisfied and very happy it made my day to get my items before Christmas I hope I can order more stuff in the future
Thank you so much for giving us a chance to grow. With us, you can shop as long as your available credit allows you. We hope to serve you again.
Mdg
I really like your payment plan and the great quality of your products. I am however disappointed with not getting order before Christmas! My payment was summited before deadline and money was deducted from my account. But there was a hang up on your end that caused a delay. Summited order 12-10-19 and the money was deducted from my account on 12-11-19. Then I was told if I jumped through some hoops (drivers license and social security card) I would receive at least the Nintendo switch before Christmas. Only to be told that won't happen sorry! Very disappointed there was some money deducted but still doesn't help come Christmas morning for my children. Thanks for your time and consideration in this matter.
Tom Harzinski
Thank you for the review! We're sorry if the process left you with a negative experience. Please understand that we're an online company only and we must take precautions when lending to prospective customers as it's different then financing done in person. We reviewed the file and looks like the agents simply requested additional information and our terms and conditions state that we may request them anytime.
We're sorry because you won't receive the items for Christmas. If there is anything else we can help you with please give us a call at 1-800-906-0976 x 352.
From order to delivery was so fast. I very easy order and set up of my account. Recieved my order within 2 weeks.
Both of my orders, two years in a row, my order was delayed so I would not receive my order before Christmas! It literally took 4 days to approve my ADDRESS!
Thank you for the review! Being a financing company we must take precautions when lending to prospective customers as it's different than financing done in person. You've changed the address so prof of address was requested before the shipping. We're sorry if this left you with a negative experience. Please let us know if there is anything else we can help you with. Thank you.
So far so good, recieved my order about 10 days after signing up with MDG. Everything is as described. Will do business again.
Thank you, Danny! We're delighted to hear that we were able to provide you with such an amazing experience we strive to provide every customer. As a mater of fact, we're looking forward to serving you again.
Awesome customer service. Very good in understanding if you have a question. Very good product. Never had problem with the company. I recommend the company to everyone.
Thank you so much! We're thrilled to hear that you had an amazing experience with us. Your recommendation means a lot to us.
Wow just when I did not had enough money for my sons and grandkids MDG made my holiday beautiful thanks so much
Purchase was easy delivery schedule was very slow product is in Grand Rapids Michigan will have to wait until December 30 th for delivery it is less than 40 miles from my house
Thank you for giving us a shot! We're sorry if the length of the process left you with a negative experience. It takes 7-10 business days to receive the order from when you've completed all the steps online and your 1st payment cleared. We hope you'll enjoy your purchase and please let us know if we can help in the future.
I've paid three payments now and there has been excuse after excuse as the why it hasn't shown up.So now I've advised my bank not to pay them anymore payments, till what I ordered shows up at my house undamaged. Thinkin this whole deal maybe a scam and wondering how to get my money back.
Thank you for your feedback and we're sorry to hear your experience. We apologize for the delay. We've reached out to the CEVA logistics and you'll receive a call to schedule the delivery. If there is anything else we can help you with please give us a call at 1-800-906-0976 x 352.
I have always had an awesome experience! Mdg is always very professional and treats me very well! They have helped me when no one else would give me a chance. I will continue to do business with them.
Thank you for being our loyal customer! We work really hard to offer the best service and we're delighted to hear that we hit the mark for you. We're looking forward to serving you again.
Im very happy, i only wish that the shipping process would be faster. But im good, very happy with. On the phone was a little confusing
So far so good excellent customer service very good product slow shipping I will probably buy from them again
Thank you so much! Your satisfaction and support mean a lot to us. We're here for you anytime.
I was happy with my tv except they forgot my 4 screws too the legs but they are sending them too me i love my tv everything works great
Thank you for the five-star review! We're delighted to hear that we hit the mark for you. Enjoy your purchase and please let us know if we can help in the future.
I am very satisfied with everything I have purchased from MDG! They have great customer service and you get your order fast! Great job well done!
Thank you, Scott! Your satisfaction means a lot to us and we would be happy to serve you again. Please visit us again soon.
From the business
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the feedback, David! We're listening carefully to your feedback and will use it to make us better. Additionally. We hope you'll enjoy your items and come visit us again soon. We would be happy to help again.