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MDG

3.1

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MDG Reviews Summary

MDG has a rating of 3.1 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 7th among Electronics sites.

service
278
value
264
shipping
252
returns
143
quality
236

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
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Easier the second time around.
December 26, 2019

The first purchase from the was a very long process, which I understand. Although I've never had to give so much information to get a product, but I get they need to know how to get to you if you default. This second time though was super easy. Just picked what I wanted, signed the form, someone called to verify my info and then the product was shipped out. Easy.

Date of experience: December 24, 2019
Ivana V. — MDG Rep
over a year old

Thank you for the review! As we're an online company we must take precautions when lending to prospective customers as it is different then financing done in person. Going forward, any new order will not require the same verification steps if your information are the same. We're glad to read that we hit the mark for you and would be happy to serve you again.

Pennsylvania
1 review
0 helpful votes
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Computer purchase
December 26, 2019

Computer was shipped and came on time. Came packed well and computer worked great

Date of experience: December 24, 2019
Ivana V. — MDG Rep
over a year old

Thank you Cory! Hearing that you're satisfied means a lot to us. Enjoy the items and please let us know if there is anything else we can help you with.

Georgia
1 review
0 helpful votes
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Slow shipping
December 26, 2019

Was hoping to have product before xmas, if i had known it was coming from canada. I would have not went through you.

Date of experience: December 24, 2019
Ivana V. — MDG Rep
over a year old

Thank you for the review! We're sorry to hear that you're not satisfied and that you can't get the item before Christmas. The delivery time frame is 3-10 business days from when you've completed all the steps online and your 1st payment cleared.

Tennessee
1 review
0 helpful votes
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TV purchase
December 26, 2019

Easy application, fast approval, timely delivery! Customer service was very friendly and helpful.

Date of experience: December 24, 2019
Ivana V. — MDG Rep
over a year old

Thank you for the feedback! Glad to hear that you're satisfied. We're here for you anytime.

Texas
1 review
0 helpful votes
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Very helpful customer service.
December 26, 2019

Good at responding quickly and with call backs.the customer service is good and curtios. I enjoyed looking at their products online. Hope to get the delivery before Christmas

Date of experience: December 23, 2019
Ivana V. — MDG Rep
over a year old

Thank you, Marti! We're so glad to hear that we hit the mark for you. Please let us know what we can do for you in the future.

Florida
1 review
0 helpful votes
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Great experience
December 27, 2019

Buying experience is easy. Great customer service.

Date of experience: December 23, 2019
Germany
1 review
0 helpful votes
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Smooth ordering
December 26, 2019

I cant complain at all. No problems at all. The ordering process was smooth.

Date of experience: December 23, 2019
Ivana V. — MDG Rep
over a year old

Thank you! We're happy to hear that the process was easy for you. Enjoy your purchase and please let us know if we can help in the future.

Wisconsin
1 review
0 helpful votes
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Friendly
December 27, 2019

Very good customer service very friendly and punctual only thing i dont like so far is the delivery time

Date of experience: December 23, 2019
Michigan
1 review
0 helpful votes
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I appreciate it and was able to get it the Bundle TV and Speakers I wanted. I still have to read more of the Manual because when I went to Settings some of the things I read say's not featured on my Samsung, like voice and there's no button on the remote for eather. I was able to get my Alexa Echo Dot to work on Hulu so she still must be able to do more, I don't have her quite figured out yet either. I looked at the price of the Polk Sound Bar and omni SB1 on Polk's website and found the price of it wasn't too far from what I paid for the Bundle! I like to jump in to things so I can see and hear what I got. When I get the time I'm sure I will get the rest figured out, so I am Very Happy to get this for Christmas! Thank you MDG May this be as Great of a Christmas and the best New Year for all of you and Members as you have for me!

Date of experience: December 23, 2019
Ivana V. — MDG Rep
over a year old

Thank you for giving us a chance, Terry. Our goal is to make shopping affordable and possible for everyone. Hearing that you had an amazing experience is the best thing we could hope for. Enjoy your items and please visit us again soon. We would be happy to serve you again.

Illinois
1 review
0 helpful votes
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Awesome
December 26, 2019

Everything was done like I was told if I had any questions they were answer I'm also telling everyone about you all

Date of experience: December 23, 2019
Ivana V. — MDG Rep
over a year old

Thank you for the review! We're delighted to hear.

Illinois
1 review
3 helpful votes
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I love this company
December 23, 2019

I am very satisfied with this company they are on time with everything they are on time with everything

Date of experience: December 23, 2019
Ivana V. — MDG Rep
over a year old

Thank you, Sharon! Your satisfaction means a lot to us. Don't hesitate to reach us again in the future. We would be happy to serving you again.

California
1 review
2 helpful votes
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Normally not this frustrating
December 23, 2019

I have placed a few orders with Mdg and have always been happy with the whole deal. This time it took me 2 weeks and 3 phone calls to place my order, and unfortunately this time my order are both Christmas presents and they are going to be late. One of them is a Santa present for a 6 year old little boy and he will be getting a picture of his toy instead of the toy on Christmas morning.

Date of experience: December 22, 2019
Ivana V. — MDG Rep
over a year old

Thank you for the review! We apologize for the shipping delay. Unfortunately, the item went out of stock. We've sent you an email with the shipping details and the tracking number so that you can track the order.
For any additional questions or concerns please give us a call at 1-800-906-0976 x 352.

Arizona
1 review
0 helpful votes
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I'm very happy with the product that I ordered. The process was fast and easy. Thank you for the easy transaction.

Date of experience: December 22, 2019
Ivana V. — MDG Rep
over a year old

Thank you! We're glad to read that the process was easy for you and that we were able to provide you with a great experience. Please let us know if we can help in the future.

Pennsylvania
2 reviews
0 helpful votes
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East to work with
December 23, 2019

I'm on my 3rd order and always had a great experience with MDG. From customer service to delivery service

Date of experience: December 22, 2019
Ivana V. — MDG Rep
over a year old

Thank you for keeping purchasing with us. Your loyalty reaffirms the hard work we put in every day in order to provide the best service. Don't hesitate to visit us again soon.

California
1 review
0 helpful votes
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Great Service! Would highly recommend to people or anyone trying to raise their credit score or just need/want to do so monthly payments.

Date of experience: December 22, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your recommendation. We're thrilled to hear that you had an amazing experience. Please visit us again soon.

Arizona
1 review
0 helpful votes
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Very easy to work with
December 23, 2019

I have made several major purchases with MDG, and each time it was an easy process. The products were as described, and they arrived as expected.

Date of experience: December 22, 2019
Ivana V. — MDG Rep
over a year old

Thank you for the five-star review! Your satisfaction is our top concern and we're delighted to hear that we hit the mark for you.

California
1 review
1 helpful vote
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Everybody I worked with was very professional, especially Drew, who helped me every step of the way and was always quick to respond. Shipping takes a little while, but if you're patient it's really not that bad. I'd always recommend MDG!

Date of experience: December 22, 2019
Ivana V. — MDG Rep
over a year old

Thank you! Drew is a great asset and we're happy to have him in our team. Hearing that he helped to make your experience such a positive one, means a world to us.
We're looking forward to serving you again.

Arizona
1 review
1 helpful vote
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Everything is great except my delivery this time is the 26 th of Dec for my delivery and should of been the 24th, kidda sad as they could of done me better as getting my order filled faster. :(

Date of experience: December 22, 2019
Ivana V. — MDG Rep
over a year old

Thank you for the feedback and we're sorry to hear that we didn't meet your expectations. We'll certainly look to improve our shipping services.
We hope you'll enjoy your items and please let us know if we can help in the future.

Florida
1 review
0 helpful votes
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Unexpectedly Surprised
December 23, 2019

I took a chance by joining and once my info was verified, I was told my items would be shipped. I really thought they'd arrived after Christmas. It was like within 2 days! Such a lifesaver! Thank u!

Date of experience: December 22, 2019
Ivana V. — MDG Rep
over a year old

Thank you for giving us a shot and opportunity to grow. Enjoy your purchase and please come visit us again soon. We would be happy to serve you again.

Illinois
1 review
0 helpful votes
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I had a great experience
December 23, 2019

Everything was delivered in a timely fashion and was exactly what I wanted I love the friendly people who I had the pleasure of speaking with who helped me through the whole process

Date of experience: December 21, 2019
Ivana V. — MDG Rep
over a year old

Hearing that you had an amazing experience is the best thing we could hope for. Our team of professionals is always ready to help and assist during the whole process.
As a matter of fact, we're looking forward to serving you for many years to come.

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE