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MDG Reviews Summary
MDG has a rating of 3.1 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 6th among Electronics sites.
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I was approved and purchased 2 Samsung smart TV's through MDG. Payments are super low per pay (29.90) and I've had zero issues with the company. But the 55" Samsung smart TV is HORRIBLE! It worked great the first year. Now it stops playing during shows, I have to restart my WiFi, restart the TV, it sucks. My WiFi is premium and every other TV I have works perfectly (including the 40" Samsung) avoid these 55" at all costs. MDG is great too
Bought my computer from them 5 years ago. Still working still going strong. Everytime there has been a problem customer service was great. I highly recommnend them.
Thank you so much, Ali, for this amazing review! We are happy to see that we were helpful! Let us know if there's anything we can assist you with!
I have a really good experience with mdg and satisfaction with mi products
Thank you, Denis, for helping spread a good word about MDG! We are please to see that you're satisfied with our services and products. Let us know if there's anything else we can assist you with!
Thank you so much, Ashlee, for taking your time to give us this amazing feedback! We really appreciate it and we're happy to see you satisfied!
When I first signed up people were constantly calling me to finish signing up. Email after email. They have all my information and already taken the down payment. They said my order was shipped but no tracking information. No one responded to my calls or email. I'm beginning to think it's a scam!
Hello Kareem, we are so sorry for any inconvenience and delays in regards to your order. We tend to provide our customers with all the necessary details about their order and we regret to see that we failed in your case.
We've sent a tracking number and advised on estimated time arrival of your product. Please let us know if there's anything else we can help you with!
Ordering was great, but waiting for it to ship to long.
Thanks for the feedback, Raymond! We're sorry if the process was too long for you. We'll use your feedback to make us better and improve our services. In the meantime, please let us know if there is anything else we can help you with.
Everything is working out as planned. No issues. As long as I hold up my end of the contract I'm sure they will do the same. If not I'll be giving a updated review...
Thank you for the review! We work really hard to offer the best service and we promise to stay reliable. We're here for you anytime.
Everything was fine. No problems with the ordering process.
Thank you, Cynthia! We're delighted to hear that you're satisfied with our services. Don't hesitate to let us know if we can serve you in the future.
Very prompt. And quick response there was a problem with my order and they called quickly to fix the problem very pleased with there services
Got all items quickly and everything was correct kids love the items and with low weekly payments
IS ALOT WHAT IM PAYING FOR DELIVERY AND IS ALREADY BEEN TWO TIMES THEY SCHEDULE MY DELIVER AND THEY STILL HAVENT DELIVER IT AND NO CALL TO EXPLAIN WHY
Thanks for the feedback! We deeply apologize for the shipping delay. An inquiry has been sent to the appropriate department and we will personally see that you are satisfied. Additionally, you will receive an email with contact information and a member of the MDG’S customer service team will be in touch with you today. If you have any questions or concerns, please contact us at 1-800-906-0976 ext. 352.
This company is full of sh#t. Stay completely away from them. I ordered an HP omen 3 weeks before I received a confirmation that it was finally picked up by UPS on 01/28. On 02/03 I received what was suppose to be an Omen but was a super $#*!ty acer desk top. At this point I'm pissed off. I call them and spend about 45 mins on the phone being questioned as if I'm lying. Eventually I was sent a label to send the item back. Today 02/04 I was at ups dropping the item off as they told me to do and I called customer service to give them the tracking info so they can ship the correct item and that's when all the hell started. I was told they couldn't ship the lap top until they received the other one back. So of course I go ape $#*! on them and then they decided they would just ship item. 5 mins into setting up shipment they lady goes "oh we didn't receive your payment for this week so we can't ship it because of that " omfg like who will pay for a product they haven't received. I was forced to make a payment for what I didn't even receive just to get a product I should've received weeks ago. My experience with this company really pissed me off. I will never do business with them ever again.
I have a leather set from MDG and it's not even a year old and is falling apart! Stitching is coming undone and it's peeling! Looks like crap! I have contacted them for a sensible solution and their answer was and quote «WE DO NOT COVER ANY WARRANTY WHATSOEVER». I'm stuck with this piece of crap now! Think before you purchase anything from MDG... they are nothing but a huge RIP-OFF!
Thanks for the feedback, Roxane! We're so sorry to hear about your experience. All the items are brand new, they are not used or pre-opened and are covered by the manufacturer's one year warranty. However, things like physical damage, water damage, etc. wouldn’t be covered. An inquiry has been sent to the appropriate department. You will receive an email with contact information and a member of the MDG’S customer service team will be in touch with you today. For any additional questions or concerns please give us a call at 1-800-906-0976 x 352.
The process was very long and drawn out but over all I think it's a very faire deal
I did all my part and set up everything and it takes so long to get my stuff, still doing this review and I still don't have my things deliver
The person I spoke to was very helpful and knowledgeable about the thing that I was mine I would definitely come back and buy something else again
Thank you for your review! Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Visit us again soon, we'd be happy to serve you again.
Thank you, Diana! We work really hard to meet expectations like yours and we're delighted to hear that we hit the mark for you.
Very prompt shipping on last order. Would definitely recommend to family or friends.
Easy process with great customer service. I would definitely make another purchase in the future
Overall my experience was good with customer service and processing. Still waiting for the shipper to contact me for delivery but so far so good.
Thank you for taking the time to share your experience, Michael! We really appreciate your business and hope you'll enjoy your new TV and PlayStation. We're here for you anytime.
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MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Thank you so much for taking the time to give us your feedback! We are selling brand new products, coming from the manufacturer to us, to you, and we are sorry to hear about the issues you're experiencing with your Samsung 55" Smart TV! Please let us know if there's anything we can assist you with!