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MDGReviews 5,387

3.1

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MDG Reviews Summary

MDG has a rating of 3.1 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 6th among Electronics sites.

service
278
value
264
shipping
252
returns
143
quality
236
This company responds to reviews on average within 7 days

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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HP Laptop
February 4, 2020

Ordering was much easier my second go around. The first order was tedious, but this one was easier.

Date of experience: February 1, 2020
Kentucky
1 review
0 helpful votes
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58 inch TV and Sound bar PS4
February 4, 2020

We got our stuff in a timely manner and We Love it I want to thank MDG for giving me credit. And will look forward to ordering again in the future

Date of experience: February 1, 2020
Ivana V. — MDG Rep
over a year old

Thank you, Lisa! We're glad to hear that you had an amazing experience. We hope to continue this relationship in the forthcoming years.

Wisconsin
1 review
0 helpful votes
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No issues
February 4, 2020

I ordered 2 phones. Exact phones came. I put my sim card in and it was as easy as that.

Date of experience: February 1, 2020
Ivana V. — MDG Rep
over a year old

Thank you for choosing us! We really appreciate your business.
Enjoy your new phone and please let us know if there is anything else we can help you with.

Texas
1 review
0 helpful votes
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2 weeks no tv.
February 3, 2020

Scheduled delivery is3 days past now still no tv. Can't really make a review but shipping is $#*! I'm about to make my second payment and I still don't have my tv.

Date of experience: February 1, 2020
Ivana V. — MDG Rep
over a year old

Thanks for the review and we deeply apologize for the shipping delay. An inquiry has been sent to the appropriate department and we will personally see that you are satisfied. Additionally, you will receive an email with contact information and a member of the MDG’S customer service team will be in touch with you today. If you have any questions or concerns, please contact us at 1-800-906-0976 ext. 352.

Florida
1 review
0 helpful votes
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Quick & Easy!
February 4, 2020

Processed my order within minutes. It was so easy it was shocking

Date of experience: February 1, 2020
Texas
1 review
1 helpful vote
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About my 3rd order
February 3, 2020

The people I talked to about my order were very friendly and quick on getting things going. Very happy with servoces so far. Now waiting on shipping info at the moment.

Date of experience: January 31, 2020
Ivana V. — MDG Rep
over a year old

Thank you for your review, Larry! We're so happy to hear that you're satisfied. We will strive to deliver great experiences consistently, please visit us again soon.

New York
1 review
0 helpful votes
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Quick courteous and helpful takes a bit of interaction but they walk you through everything

Date of experience: January 31, 2020
Ivana V. — MDG Rep
over a year old

We are incredibly grateful that you took the time to share your experience. Interest rates depend on your credit assessment and are different for everyone. It’s an open loan so you can increase payments or make additional payments that will straight to your principal balance and help lower your balance faster. The faster the balance decreases the less interest you pay, and the more money you will save!
We hope you'll enjoy your item and please let us know if we can help in the future.

Florida
1 review
0 helpful votes
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Good
February 4, 2020

Service was very excellent I had a great experience with this company

Date of experience: January 31, 2020
Florida
1 review
0 helpful votes
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Great communication
February 3, 2020

I was a little nervous going into this being that it was a add I found on Facebook but customer service did a really good job of communicating every step of the process.

Date of experience: January 31, 2020
Ivana V. — MDG Rep
over a year old

Thank You for giving us a shot, and even more for leaving us this review. Enjoy your purchase and please let us know if we can help in the future.

Illinois
1 review
10 helpful votes
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Love MDG, Hate Shipping service
February 2, 2020

Using UPS standard after paying extra for expedited process is wrong. The service should include faster shipping with better tracking. I have to waste a whole day waiting for a package to sign because they wont give me a fair time frame the package will be delivered because after paying extra i still have standard shipping. Its wrong, either include faster shipping with the processing time or dont do it at all.

Date of experience: January 30, 2020
Ivana V. — MDG Rep
over a year old

Thanks for the review and we're sorry to hear that the shipping process left you with a negative experience. We're listening carefully to your feedback and will use it to make us better. In the meantime, please let us know if there is anything else we can help you with. We're here for you anytime.

Wisconsin
1 review
2 helpful votes
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Furniture
January 31, 2020

It was an easy process and the delivery men where nice and efficient

Date of experience: January 30, 2020
Ivana V. — MDG Rep
over a year old

Thank you for choosing MDG and even more for taking the time to share a word about us. We really appreciate your business and look forward to serving you for many years to come!

South Carolina
1 review
0 helpful votes
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Great Service
January 31, 2020

Everyone is always friendly and the service is great. Very professional and fast delivery.

Date of experience: January 30, 2020
Ivana V. — MDG Rep
over a year old

Thank you so much! Your satisfaction is our top concern and we're delighted to hear that we were able to provide you with such a positive experience. Please let us know if we can help in the future.

Ohio
1 review
0 helpful votes
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So far, I have been pleased
January 31, 2020

So far my experience with mdg has been great. I was able to find a good product that I wanted. The application went smoothly and uploading and verifying my information was painless. Once shipped, my item arrived quicker than expected considering where it originated from, and so far it is a good high quality product.

Date of experience: January 30, 2020
Ivana V. — MDG Rep
over a year old

Thank you, Brian! We're thrilled to hear your feedback. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We're here for you anytime.

New York
1 review
0 helpful votes
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Perfect
February 1, 2020

I love the quality of the furniture the only issue I didn't like was that the delivery driver refused to help unpack and help me bring up the furniture

Date of experience: January 29, 2020
California
2 reviews
0 helpful votes
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Great service
January 30, 2020

Everything was a friendly process I will be receiving my item soon.

Date of experience: January 29, 2020
Ivana V. — MDG Rep
over a year old

Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to serving you again.

Kentucky
1 review
0 helpful votes
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Great
January 30, 2020

With every purchase I'm treated very well the representatives are very friendly and helpful and I love my merchandise

Date of experience: January 29, 2020
Ivana V. — MDG Rep
over a year old

Thank you so much! Our priority is customer service and we are ecstatic that we met that mark! Let us know if we can help in the future.

Georgia
1 review
0 helpful votes
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Very happy
February 1, 2020

Shipping is fast product are too of the line I love this company

Date of experience: January 29, 2020
New Jersey
1 review
0 helpful votes
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Awesome service
February 1, 2020

Incredible service with no stress and I'm excited to see my credit grow

Date of experience: January 28, 2020
Colorado
1 review
1 helpful vote
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Purchased a computer, case and external hard drive. It's been over a month and this company still hasn't shipped it, but they still withdraw payments. Called several times and they won't do anything

Date of experience: January 28, 2020
Ivana V. — MDG Rep
over a year old

Thanks for the feedback and we're sorry if we failed your expectations. Your order was invoiced on January 24th and from there it takes 3-10 business days to receive the order. The estimated delivery date is February 3rd. If you have any additional questions or concerns please give us a call at 1-800-906-0976 x 352.

Missouri
1 review
0 helpful votes
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Awesome company so far
February 1, 2020

Everything been awesome waiting for the delivery of the stuff I ordered.

Date of experience: January 28, 2020

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE