Matte CollectionReviews 287

I'm a 1x and short so I always shoot for a high cut swim suit. I ordered 4 suits and the material is so good. This was my first time wearing a two piece and being comfortable in my skin! The fit is perfect. All suits are true to size.

I ordered two bathing suits from them. One that I really liked and one that I didn't. I did reviews for both (a 5 star and a 1 star) and they only posted the 5 star review. Beware of sites with no negative reviews of their products.

I found Matte Swim Collection on Instagram, on my feed and decided to check out the website. The first suit I purchased from the website was extremely sexy and ran a little small. The return process is a breeze. They process them almost immediately and refund is just as quick. I have since then purchased about ten swimsuits from the website. They are sexy, flattering, and do not break the bank. I am obsessed!

Overall I'm pretty happy with my purchases - some items do not fit as described and it's frustrating you can't view the reviews - also I noticed whenever I leave anything less than a 5 star it's not posted - that's not cool

I have been a customer of Matte Collection for 2 years now, and I have to say they never disappoint. I love that they make their swimwear for ALL body types, not just one body type style. They have sales and special promos abd the customer service is amazing! I love that the suits are high quality but priced reasonably. I will FOREVER be a customer.

I purchased a bathing suit from Matte on July 19,2021. I was very unsatisfied. I received it Friday July 23,2021, I went to attempt to put it on and both the straps that attach to the metal piece of the bathing suit on the back where you would strap a bra, the threading came out. I needed this bathing suit for a Saturday event and so I was left to have to sew it back together as good as I could. I was very disappointed. Considering that this one wasn't cheap and I could've bought it from another place makes me extremely sad. This is not okay with me. I did have to wear the bathing suit with the risk of it possibly ripping because I was relying on this one I did not have time to purchase a replacement elsewhere. So Imagine if I had been embarrassed by it ripping on me while I was at my event. I did not want to be left in that predicament. I don't feel that I should have had to go through this type of stress for a purchase. I requested a refund. This is the email I received in response. That is not concerning or apologetic. I wanted to upload a picture but sadly its to large of an image. Good thing I was able to file a complaint with the better business bureau. So Ill await a further response.

I apologize about the damaged item. This is not a reflection of our brand and we will do our best to rectify the situation. Due to you not addressing the situation prior we cannot issue a full refund but I did issue you a store credit for your inconvenience. Please let me know if I can assist you with anything else.

MATTE

I accidentally clicked the wrong size when ordering. Website says cancel by email, I do right away. They get back in an hour saying (Sorry it was shipped) Yeah bs. Anyway I figured who cares I can just return it. Received and didnt bother trying because I knew it did not fit so repackaged it in its condition that it arrived. Paid 8 dollars and drove to post office asap to ship it. They received it and even sent email saying they received it but came up with BS saying (sorry we cannot refund as it is final sale so they will send it back.) I do not want or need or will fit that bikini it will not fit so they better not bother sending it to me you stole my money no matter. And final sale? Yeah the exact bikini is STILL there FULLprice on the site, it was a one day flash sale which was barely a sale being that i paid twice for shipping and returning. Then they send me policy, and according to the purchase through discount policy they would owe me at least store credit. I noted this and because it was the TRUTH they never emailed me back. Ladies beware. If it doesnt fit just sell it or give it away you will not get your money back. They are disgusting unfair scam artists and they can go to hell. Do not buy. Save your money and a headache.

I was In need of a cute swimsuit. So Friday morning I am up browsing. Came across Jayda, and Sweetie on their page. I click on it and fell in love. My shipping came super fast.And then I saw the had a 2hour flash sale. Baby I jump on it quick. Great quality they email u to show their love and appreciation that. They definitely have a customer in me. Shop with them you will not be disappointed. My vacation is in 1 week, I am go sit the girls down in my swimsuits and cover up

This is the best swim suits on the market and high quality for a fraction of the price. Love that they now have a collection under the artist Saweetie. Matte Collection is keep it fresh coming with new styles and new colors at least once a month.

THIS STORE IS RIDICULOUS I SENT AN ITEM BACK IN THE ORIGINAL PACKAGING AND THEY TELL ME ITS NOT IN THE ORIGINAL PACKAGE WHICH IS RIDICULOUS. THEY ARE JUST TRYING TO FIND A WAY TO KEEP PEOPLE MONEY FOR WHATEVER REASON. I DEFFINITELY WILL NOT BE ORDERING FROM THEM EVER AGAIN. THEN THEY HAVE NO CONTACT NUMBER WHERE YOU CAN SPEAK WITH SOMEONE NOW WHAT BUSINESS ONLY EMAILS NO STARS FOR ME.

Matte Collection uses USPS for shipping yet is unwilling to reach to them to help me find my package. Matte charged me $12 for shipping and told me I should have paid for the $34 option if I wanted to guarantee that my package arrives. They are refusing to refund me. Buy at your own risk!

Matte collection has exceeded my expectations when it came to customer service. I was very amazed how great my communication with was them. My package was "Missing" by USPS carrier. I contact matte and immediately they were trying to help me resolved and even went as far as shipping another package to replace the lost one. If I can give them more then a 5 star I will because at the end all of my fraustration they made me feel at ease. You guy's rock I will continue to support you every chance that I get!

I ordered the Teri Ribbed Bikini and the Brax One Piece and neither piece fit as described/shown in pictures. I ordered a small (I have a 34" bust and about 40" hips) and the bikini top was WAY too big with no way to adjust the band but the bottoms were ok. The neckline of the Brax did not come higher than the bottom of my sternum and I would have to tape the straps down to my nipples just to avoid being exposed. I was able to hike the suit high enough to have the neckline come to nipple level but then the bottoms are digging in and uncomfortable.

The kicker is that, since I ordered these during a BOGO sale, I can't return or exchange anything and now I have to blow more money on a tailor if I want to try to salvage these. I would recommend avoiding sets (unless you are top-heavy) and be wary of the sizing guide.

I love the belly chains! They are great and look beautiful with my swimsuit. Great quality and adjustable to fit --

I'm a continued shopper and i have to tell you that for the prices to be affordable, the quality is top tier! I love it and I feel so sexy in them.

Flattering and beautiful swimwear and accessories for ladies of all shapes and sizes. Impeccable service!

Great Quality everytime! Excellent shipping speed and excellent customer service! Would recommend them any chance I get!

The quality of their products is AMAZING! Shipment is fast. Any issue you may have with your order customer service will handle politely and promptly. Overall they are a trustworthy site/company and I had a pleasant shopping experience.

I'm 5'4 145 lbs. I've been very shy about wearing bathing suits and was often challenged with finding suits that were stylish but affordable. I saw an advertisement for Matte Collection while browsing through instagram and was impressed with the styles and affordable pricing. I was able to purchase items that were a bit out of my comfort zone and was able to be more confident with my body. I was impressed by the quality of their items. I have referred everyone I know to Matte! I love that they offer styles in every shape and size. My favorite items are their covers ups and oversized hats. They also have different style prints, solids, one pieces, two pieces, long sleeve, etc. Therefore, they have a great variety to chose from and their collection is well put together. I really like that they are always offering sales! They also have an app for customers who receive notifications of sales. Their customer service department is a joy to work with. Anything there is an issue, I always receive a timely email response and the matter is resolved right away. I have purchased about 20 items from their store and this is my go to shop for all swimwear.