MakeMyTripReviews 509

You may end up paying higher than required or lose your money altogether. Better to use other services.

This is a joke.
Charge me ******* rupees
For cheep hotel which they surprise us.
Later on arrival we ask hotel how much they would charge us to stay in that kind of room which they say less than 3500 rupees per night
Activities were disaster. So we won't even bother to go.
Only after I booked realize the hotel they booked for us is cheep in google maps reviews.
I ask them please change the hotel for me they won't make any changes. Even tell me if you don't like the hotel book your self another one but we can cancel the trip but you won't get your money back.
I called and try to change the dates which they won't
They won't refund or make changes after they get paid only after less than hour. Never given me warning about non refundable policy. When I was making online payment from NYC. But they advertise people can cancel even day before arriving.
They said that's not their policy after finally reach people in phone in India.

We miss our flight because couldn't make it to airport on time so I booked hotel next to airport
Buy new ticket for second day.
For three night visit which one day we already missed and all the activities they don't care.
These people have no human decency.
Just for two night we end up paying this much money. Please stay away this site. Bunch of crooks.

The car booking service of Make My Trip is horrible. I booked a car from Agra to Delhi for 26th August 2018. It was mentioned that I will get the driver details and car number two hours prior to my mentioned pick up time. But I didnt received any information, when I called the customer care, I use to talk to the concerned representative after long waiting and then use to wait for another 15 minutes for talking to their senior executives. Every time they told will get back to you in 15 minutes, but never called. After wasting more than 2 hours like this, and calling several times, finally they told no driver is available and I should look for alternate arrangement. I had a flight to catch from Delhi to Mumbai and accordingly I planned my travel. But at the last moment when I had to leave for delhi they cancelled the ride. I had too much of problem to reach Delhi airport, very narrow escape in missing the flight. My experience with them was horrible!

I would like to advise people not to use this site for hotel bookings if possible I would have given 0 star when they had asked me to rate my experience, I had done booking in this hotel aerosuit which had bad reviews already yet I was ok with it but after booking I realised the hotel had some serious issues which very few people were aware of after realising the situation when I asked for refund they just denied and even hotel people wasn't ready to take any responsibility so my money got wasted when asked for justification they were telling about their policy. I have no problem with the policy but how MMT people can keep such hotels with low reputation the customer just trust them blindly and when I called them to do complain about the same i had to call them thrice and was waiting on hold for long time and even after putting so much efforts the result what I got was zero. I will suggest every one not to do booking with MMT as they are not bothered about customers convenience and I will request everyone to delete MMT account immediately if you have one

I have been trying to change an afternoon flight to a morning flight for 2 days. The system is set that unless you notice that you are being charged for trip insurance and actively click no, you will be charged. There is no way one can get to talk to a human being, the automated system does not work. I have been charged twice for the same purchase, or tried to purchase a ticket and after a dozen attempts, the payment does not go through. Such a waste of time and energy. Never using MMT again.

Makemytrip.com travel planner will send you multiple vacation packages some will include airfare and exclude in some. You expect all package to include airfare for international packages. In order to show package cost low, they exclude it so that you feel good about the package and you book it without knowing airfare is not included. Either you have to pay hefty airfare cost separately or cancel it. If you cancel it even next day after payment, you will lose 25% or more of the package cost.
No possibility to take switch to another packages to avoid any lose. They will still charge you for cancellation. Never ever buy vacation package and you will regret.

Advise that never avail 'Air Asia' for domestic transit in India after (or before) flying in an International Sector. They charge you for extra luggage and do not honour the Int'l baggage allowance, which other airlines do in India or other places, with a proof of boarding pass/ booking.
I am flying in International Sector originating generally from Delhi/ Mumbai for quite sometimes, while availing Domestic Flight from Kolkata to Delhi (ticket booked separately). Today (May 19) as I was returning from overseas and took Air Asia (IAD 548) from Delhi to Kolkata, I was surprised to be charged heftily for the additional 6~7kg of baggage (21 kg vs 15kg). The Front desk Manager even refused to give concession for my returning student status. The experience was not good, comparing flying in with other domestic (India) airlines for the same purpose.

Booking ID - NF*******097
Booking Date - 17 Aug 2017
Cancellation Date - 21 Feb 2017
Name - Sumit Goel
Email ID - *******@gmail
Mobile Number - *******199

As per their email, I was supposed to get a refund of 371 INR after cancelling my flights. They stopped replying to my emails reference number **************. I started then creating and raising new tickets queries and look what the are replying and advising me to reply on the original thread reference only so that they can work precisely.

Deep Kalra's team is sleeping in the office and they are saying that they are working precisely, It only happens when you copy paste the reply without a thought. Just check the meaning of the of word ''PRECISE'' in dictionary

The above details are given already.
Now what will happen still they will blindly reply with the fixed can asking for my Booking ID and Mobile number and registered email ID

I booked a holiday package to Singapore and Malaysia through MakeMyTrip and paid an initial amount of Rs *******. I could not travel as my wife fell ill and doctor advised not to make any travels. MakeMyTrip gave me 2 options. One submit medical documents related to illness and medical certificate and they will give maximum refund. Second one was reschedule the travel in which case the date change penalty would need to be bourne by us. Since I was unsure of my wife's health progress, I decided to cancel the booking and submitted all the documents as requested from MakeMyTrip.

Well, i booked a room for a night through make my trip website for hotel ana clark inn panchkula, to celebrate new year, next morning after check out, when i went to the parking, i saw my car rear door damaged. I contacted hotel, and make my trip, both of them are truly unprofessional, i have followed up for 10 days. Requested for cctv footage, but they are least bothered, mmt is here just to collect margins on your hotel bookings. While booking they will show you hotel with parking facility, but when someone damages your car in parking, they are least bothered. Mmt has 4 step complaint escalation process, which is completely useless, there executives will speak to you to resolve the issue, and after call they change complaint status to resolved. You have to reopen again. Hopeless... don't book through them.

This case happened just 20 kms away from my city, just think if you book some international tour for family, and god forbid, you face some issues... they will be least bothered, as they are booking agents.

Question: Why booking get cancelled after payment is completed?

Ans: When i booked one ticket one-stop Guwahati to bangaluru (Air India) through Makemytrip - everything was perfect, the moment payment completed, few second later they have made kalkata to bangalore cancelled. Few days later i came to know about it. N directly i contacted airline and they are saying your ticket is fine and confirm in the booking day/time only.

Then i came to know to make easy money -- makemytrip did it.

I could have lost in kalkata after fying half the way - if i don't recheck. Bcz they cancelled behalf of me/us.

There are many issues same-
Those who fight back end they are giving very less amount. And there are 1000 who don't fight to get back their money.

Hope Make My Trip will disappear one day.!