MakeMyTripReviews 509

Who says Company's like Make My Trip is reputed and authentic where they have no concerns for there clients specially in this pandemic time where every individual is concerned about the hard earn income and these MMT people are doing every possible thing to keep clients money to harass them.

We have been chasing them from past 60 days when Refund was committed by Airlines and MMT team to be processed in 7-10 days maximum, but no updates on the same yet, even after continuous follow ups we get to see no results so far, just their fake commitments and false promises is been heard continuously.

It's not the first time they are troubling their customers, earlier also there has been many such cases, they are defaming the name of Travel Agency by giving wrong info, false promises due to which clients have to suffer later on along with reputation of Such agencies also getting spoiled due to MMT's fault.

Not to be trusted for any bookings And perhaps called as biggest fraud /losers/cheaters.

Hello friends I would like to share my experience about makemytrip.com I am using makemytrip around 1 years in this plate form mostly I have booked hotel. It provide me a perfect plan for trip and give me an good offer by which I can't forget it. The support staff who refunded the amount, followed me until the complete amount for which, I had to expend on a cancelled flight.

The support staff why refunded the amount, followed me until the complete amount is refunded.

The best thing about their website is that it show real time reviews along with the deal, as per my experience the reviews about the hotels about the hotels are so accurateas per the rating. I always recommend MMT.

This web time to load is very good.

At the time of purchasing my tickets through MakeMyTrip.com, I had reviewed this company & at that time the reviews were positive. I had purchased tickets in early March for March 20th. My flight was from New Delhi to Toronto. The first leg of the journey was from Delhi to Dubai, and then Dubai to Cairo, finally from Cario to Toronto. Due to the recent NCOVID19 outbreak all flights were cancelled. I have not heard from this company despite my numerous attempts to contact them. I've spent hours trying to speak to anyone.

Hello,
I have booked the bus Purple ticket for date of journey 04-03-2020 and some how I come to know that due to some reason I will be delay so I thought that I would inform to make my trip customer care but tried to call them and no luck as call was not attended by anyone and when I contacted with bus vendor then they replied me that customer has to contact with MMT only and due to this I could not cancel my ticket and need to book new ticket with new payment.
Also for DOJ 03-03-2020 - I booked ticket of purple Bus and observed that when I reached at the boarding point then bus came around 45 mins late as per the schedule of boarding time and they were just denied that bus on the way and will come but we waited at boarding point for about 45- 50 mins and when we board then we come to know that we booked diff bus and now they provide diff bus which is not so good in condition so this is not acceptable as we are paying money to MMT as per the price and as we are not getting correct attention then no need of MMT,
This is worst experience of MMT.

I was trying to book a ticket online for my parents. I was receiving a really good offer and an additional offer for using Citibank card! I was sitting aborad trying to help my parents! Since the payment didn't go through due to an incorrect CVV no. They immediately called my parents and ticked them into paying higher charges for the ticket. Additionally, they did not apply the discount for using Citibank card! They ticked my poor old parents into paying higher charges!

Very Very pathetic customer service and a bunch of cheats! Never ever use them again!

We travelled to Rajasthan in the first week of January. All the hotels were of lodge quality. They were given 3 stars but actually were much less than that. We had to change hotels in every city and had to pay again. No refund was offered nor another hotel was given. They were trying to pass off the trip without being concerned about our problems. Even talking to customer care didn't help since they didn't transfer us to the right person to talk to.

Initially, I thought of giving a positive feedback. But the pathetic experience made me pen down this miserable night stay with my family.
Our recent stay at Hotel Radoli House-Heritage Hotel, Jaipur recommended by Make My Trip was really disappointing and pathetic. Apparently, the hotel looked average in terms of traditional Rajasthani architecture and decor. Also, the 3.3 rating for the hotel which was the only reason I went forward to book it for a night stay with my family.

The worst journey started when we interacted with the hotel's front desk guy (who did not even appeared to be a front desk executive) did not even consider to our requests for our basic amenities. Despite asking him several times for an extra blanket, he did not even bother to provide it. Although he acknowledged our request but he didn't turn up even after repeated requests.
The basic toiletries were also missing. When asked for the same, again there was no response. The worst part is that they served us Bisleri water bottles with broken seals as if they have been filled with the tap water.
The breakfast was not even edible (tasted as if they have taken out from cold storage).

I am wondering how can MMT recommend such a hotel to their customer which do not serve basic service the customer has paid for.

I would strongly urge you to cross check with your concerned team before recommending such hotel to customer.
Thanks for being spoiler to my vacation. I hope MMT will take necessary action regarding this. Please don't consider to book this hotel.

I was booked family package for 6 persons from Mumbai to srilanka from mmt as diwali premium packages.
At the time of booking, they informed it is a group packege and 15-20 people will be there in your package. But actually it is 39 people and big bus is for trip. It is takes one hrs too get to gether and waste of time. Not usefull at all. They are cheating to the people. More over, their India staff is not supportive and they don't know any thing about package. T