MacornerReviews 46

ALMOST A MONTH INTO THIS AND ANOTHER EMAIL EXCHANGE THIS MORNING:
MY EMAIL:
Again, a standard response of "We are working on it and will let you know when it's shipped". I don't want that answer. You need to make the T-shirts NOW and get them shipped today or tomorrow. I'm tired of this game…sorry but I will not go away or stop. I will be contacting the Federal Trade Commission, my attorney general and Econsumer.gov if you do not produce my products. This level of customer service is unethical and you have no phone number, take days to respond to my inquires, and reply with the same standard responses. I have had customs items ordered this month from other sites and the products are already shipped, in the states and will be delivered on Friday.
Your customer service and work ethic are inexcusable. Every message between us is being saved. You could manufacture those two t-shirts in one day if you wanted to and especially since they were a replacement and should have been top priority.
I would like you to resolve this issue today or I will be seeking legal help.
Please make this right. I am done spending this much time and effort for almost a month trying to get my dear friend her birthday gifts.
AND AGAIN GET THE SAME STANDARD RESPONSES:
Hi Wendy Alderman,
Thank you for contacting us! I'm Jennie from Macorner.
I understand your concern and I want to make sure you're taken care of. That being said, I'd be happy to have my team take further look into this. Either myself or one of my team members will reach out to you within 3 - 4 days.
All the best,
Macorner Support Team

I ordered four blankets and they were delivered to my mailbox. CHEAP THIN AND SMALL OH and not to mention overpriced! Customer service is trash! They will not let you return for a refund, when you dispute with Paypal they lie and send messages to prove their case that they never sent. SHADY LYING PEOPLE are taking our hard-earned money through deception! SAVE YOUR MONEY

Save your time and money! I received my personalized order and it was poorly constructed and messy, staples sticking out and tape uneven. I would be embarrassed to give this to anyone! Shameful rip-off!

After a one month wait, the customized mug finally arrived at my daughter's house. The Macorner rep replied promptly to my inquiry on Day 27 that the reason the status still showed awaiting shipment, was due to a lack of "human resources" at the time of shipping and the package did not get scanned in at time of transit. Interestingly, it showed up 3 days after I sent the inquiry which makes me wonder if it really had been shipped yet or not. Either way, it's here now and my daughter says it's great quality and she loves it. I'm updating my review to 4 stars now. The product would get 5 stars, but the shipping hassle was a mess.

I've had the worst experience I've ever had with any company I ordered merchandise from this company my order was never shipped to me and then they have the nerve to tell me that they cannot refund my money and my order will be donated Are you kidding me I am totally appalled with this company please take care when ordering from here