MacornerReviews 46

I ordered 2 tumblers for my sister's. The order came to $71 with shipping. They never shipped in 3 weeks. The customer service is horrible. I reached out too them several times and 4 days later, get a generic response about manufacturing and shipping process, which they don't adhere to. I finally got them to cancel my order, which they tell me takes 5-7 business days. I don't expect to get it. This company is a scam.

Worse company. Ordered 2 custom gifts at the end of November with a promised delivery date before Christmas. On December 20th I received an email apologizing that the gift was lost in transit and that they would be sending another order and would provide tracking. I responded by saying that I needed the gifts before December 23rd as we would be leaving to go out of town. No answer. I received the tracking information and on December 23rd before leaving the tracking information still showed it was still in California. It had not moved. I finally received a response and the package was delivered in December 29th. That's 4 weeks after I placed the order. Terrible company. Never again!

Unfulfilled Memorial Plaque Order: A Disappointing Experience
In November, I lost my children's father and wanted to memorialize him with personalized plaques. I ordered six of them, each with a picture of the recently deceased family member, spending over $200 on this thoughtful gesture. The order was supposed to arrive before Christmas, but I never received anything. This experience has been disappointing and hurtful, especially during a time of grief. I urge Macorner to take responsibility and make sure other customers do not have to experience similar hardships.

Sent pictureto be put on blanket wheni got it it was horrible couldn't even see my parents face ask for refund they won't give it I will never recommend this company to use ever and I will be posting picture of item received so people can see what a horrible job that they do.picture I sent crap I got in mail.

This company is a scam. I ordered a personalized sweater on 11/22 finally on 12/6 I received an email a table was created for shipping with tracking information. The tracking states waiting for merchandise from vendor. It is now 12/ 20 amd multiple emails back and for as there is no phone number for this company and they will not refund me and keep telling me tracking MIGHT be wrong and wait 3-5days after shipping for item. How can I wait when they never shipped item. Multiple requests for my refund with no resolution. Going through PayPal to get my money back. Please don't order anything from this company.

Ordered on December 1, promised on December 12, as of today (December 17) my item nor delivered. At almost $70 for 4 plastic ornaments this is unacceptable.

Your order is on its way
You'll receive updates on its progress.

Estimated delivery date: December 12

I ordered 2 personalized ornaments from them. 1 was correct, the other not. There is no customer service. There is no returns apparently in my situation. You Google a contact for Macorner, and it gives you a 800 number which guides you to another number. Upon calling the other number, they ask you to download anydesk. It is a scam app to steal your data. Do not fall for this. I did, but luckily they didn't steal anything. But upon using that they pretended to help me get refund (total way off) via Amazon (claims its not working) and then Google play. They actually ask you to check your bank account and this point, which thankfully mine is encrypted. Then they say we will have to figure it out on our end and call you back. I got gut feeling something was wrong at this point, and I decided to Google legitimacy of anydesk. The scammer kept x-ing me out fast. 2x. The 2nd time they accessed my camera and faced it towards me. It was eerie. So at that point I literally deleted anydesk promptly. I have been watching my accounts since. DO NOT TRUST MACORNER OR ANYTHING ANYDESK!

Placed my ordered in November now its mid December and it hasn't even shipped. I have received more spam email from them than any other site ever. To order more $#*! of course yet I still haven't even gotten a produced product. Nothing. F thus place. 3 weeks to print out a simple ornament. Hooe your business goes under. You suck

You complete a ticket for a call back, but no one ever reaches out. I placed an order, my payment went through and I never received a confirmation email or order #. There's no phone number or email. You just submit ticket after ticket and no one ever calls you back. Never again! Calling my bank to dispute the charge and BBB.

Poor quality and you can't rely on them for expected shipping dates. NEVER AGAIN, they are no help if you have an issue.

I could not review my order before sending. Sent/Submitted any way. This is when I saw 2 people were omitted from my personalized ornament. My fault. "Contact us" - 2 hour window to edit or cancel. Site would not allow me to edit, so I cancelled. WITHIN 5 MIN! A few hours later, I got an email stating my order was received & being processed, $ taken from my PayPal account! No customer service info / phone # to be found, no matter where I looked or googled.$161.97

Upset was charged for this water bottle and I Never received it! I emailed numerous times and they said it was delivered. I get my packages all the time from other places. Please be careful ordering from them. Months past by and I'm still waiting.

NEVER buy from Macorner… overseas scam
They took over 2 months to send my product. Long after the expected ship date. When I got the product (outdoor door mat) it was all wrinkled, very thin, poor quality and the personalizations looked terrible. The mat was supposed to be an outdoor welcome mat, but it was made of fabric that cannot be out in the weather without getting ruined.
They refused any refund and I contacted them right away.
I'd never buy from them again!
Tina W.

On May 23rd I ordered my husband and Father's Day gift. A t-shirt with our kids names on it. In plenty of time to receive it by father's day. After finally wondering where my order was on Monday of this week I call the post office it was sent back to sender due to undeliverable address. Before I contacted them I double checked my order to make sure I did not make a mistake entering my address. Of course I did not I have been here over 3 years and I just received another package that very day. After trying to find a phone number which there is none I emailed them it took two days to get reply and 24 hours between every reply after. It's very hard to get anything resolved that way. They are agreeing after blaming everybody from myself to the post office to resend it to me but they will not expedite it even though this is their fault. So now my husband will not have his gift in time. Instead of having it two weeks early it's now going to be 2 weeks late. I'm so beyond upset over this I have literally no gift now

I ordered a shirt from this company a cute Father's Day One $40 waited 2 weeks and then boom I get an email saying it's delivered I run outside to look no delivery not at the house not in the mailbox. Now 3 Days later customer service is refusing to communicate with me I've sent email after email with no response they got their $40 there's no phone number to reach anybody. All I would like is a refund or a replacement item sent but they will not honor it they scammed me don't trust this company.

I thought wow they have great items, well beware. I ordered a leather bag from them. 50 plus bucks, They said they sent it, but part of the address was missing, my sister has been there for 20 years, every mail person knows her. So I heard it was sent back. Well I put my foot in my mouth and showed family what I ordered. So had to order it again. So now 110bucks and I'm praying. There answer was to reorder and they would only charge me 25 bucks. Yeah didn't happen. So if you order good luck I paid double, over a month late and still nothing…
A shipment from order MC#******* is on the way
Order MC#******* confirmed
First and second orders, sorry no picks because still haven't received anything. Good luck

Never received my order and customer service claims no order exists yet my card was still charged. Use at your own risk

Purchased a $40 acrylic plaque of family with names printed on it well they spelled them wrong and won't issue a replacement or refund. They would not connect me to a supervisor or give me a phone number. And they said it was my fault. Never again will I buy from them. Poor service they don't put the custermor first

This company could do much better with the website for customer services and providing customer service. I have been trying to work with them for mistakes that happened with shirts ordered. Both were not right. I ordered a medium shirt for my wife and mens 3X. When I finally received the order neither shirt was correct. The medium for my wife was nowhere close to what I ordered and the 3X was for a women. I sent in a request to see what they would do. We went back and forth for a bit just to get them to agree to do my wife's shirt and send it to me. They then sent me a screenshot of the order. I am not sure what went wrong with the system when ordering but it showed something other than what I saw when I placed the order for a mens shirt. So then I was willing to accept that somehow I messed up. I asked to see if they would allow me to replace it with the same price as they first sold to me and I got a snarky email back that started, "As previously stated…." Well I did not ask for the previous comment, I asked policy for a consideration of an approach I was willing to pursue. With that all said. I am taking the rest of my business to other places that care.