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Luvme Hair is the top hair brand in NA. Luvme Hair strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, frontal lace wigs, closure lace wig, full lace wigs, hair bundles, and more. Luvme hair has gained the trust and support of millions of customers, so recently there have been special fraud gangs imitating the Luvme hair website and deceiving customers, selling them at very low prices, and sending very low-quality chemical fiber wigs to buyers. We are working hard to help many scammed buyers fight these fake websites. Please be vigilant and don't be scammed! Please remember our official website: shop.luvmehair.com.
Luvme Hair has a rating of 4.7 stars from 1,673 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luvme Hair most frequently mention many compliments, customer service and great quality. Luvme Hair ranks 1st among Hair Extensions sites.
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Im just loving my fall colors its perfect for the season. Shipping was great! My hair arrived before delivery date.
Luvme has been a phenomenal company to purchase from. I've yet to have an issues with timing or products. I will continue to buy and promote this company.
Dear Paul, thank you for your recognition of Luvme Hair.
Customer satisfaction is very important to us and we are happy to see that we were able to achieve that. We will continue to work hard to provide high-quality products and fast logistics.Thank you and look forward to seeing you again.
The wig is light and natural looking. Many compliments on this wig.
Dear Johnnie, thank you for your affirmation of our Luvme Hair. Satisfying every customer is our unremitting pursuit. We will continue to provide you with high-quality products and services. Welcome next time. Luvme Hair wishes you happiness every day.
I ordered a UPart wig in a 20 inch and immediately once I opened it, I knew the hair was synthetic. This hair is way too shiny. It looks cheap and like Barbie doll hair. Human hair does not shine like this. I should've stuck with my instinct and not order from this site. Waste of money. Not sure about these reviews posted, but I will never order from this place again. Awful hair.
I received an email from this company asking me to send them a video of me curling the hair,
(My Response):
I'm not recording anything. As I stated in my review the hair is way too shiny to be human hair. Synthetic hair can also be curled using the correct procedures and heat. Have been doing hair for 17 plus years now and I know this, so curling the hair doesn't prove that the wig is not synthetic. I'm very disappointed in this wig. I've washed this dirty wig. You all know what you're selling and it's not human hair. I would like a refund, but the hair is not in the original state because I washed it. The hair looked like Barbie doll hair before I washed it. Your wigs are awful and your reviews are fake and full of lies. Maybe I was sent a synthetic wig or just got a bad wig, and you all still have not posted my review or the picture that I took of the wig to the Luvmehair website, which means to me that you all don't want the to the true reviews and are dishonest, but this is unacceptable. It was $160 with the discount and I've wasted my money and time with this ugly plastic wig. I am very pissed.
I am warning you, do not buy from this company. I was being cheap and not wanting to spend $400 plus on bundles, but only to receive a fake Barbie doll synthetic wig.
Hi Stephanie,
We are really sorry for the discrepancies, and we are devastated to hear you had such a bad experience with us.
We've been working hard to provide all LUVME customers with better quality products and better customer service. We only sell 100% human hair since we established, and this has been our aim. The problems you have mentioned are significant to help improving and we take it seriously. As checked, our colleague has explained on email that how to test the hair, including checking if the hair melt when curling and buring hair. Unfortunately, we haven't received your reply.
Secondly, We have upgraded the return policy, which means if you prefer to return, we will have 30-days return policy if the product is in its original condition. And the return instruction has been included on email, please have a check and we will process the return.
In order to help you solve the problem faster, please have a check of our email. We'd love to make every effort to turn your experience into something better. Looking forward to your early reply.
I love my silky wavy hair the color compliments my face the quality pig the hair is amazing
Dear Roslyn, thank you for your affirmation of our Luvme Hair. Your affirmation and trust make our persistence more meaningful. Satisfying every customer is our unremitting pursuit. We will continue to provide you with high-quality products and multiple choices. Welcome next time. Luvme Hair wishes you happiness every day.
It looks natural and easy to maintain and manageable..
Dear Latasha, many thanks to your 5-star review! It overwhelms us so much. We hope you found the most amazing wig for you. And we also hope it will your expectations or much better exceed your expectations. We always want what is best for you.Luvme Hair wishes you happiness every day.
10/10 this unit was everything just perfect in every way
Dear Angelica, many thanks to your 5-star review! It overwhelms us so much. We hope you found the most amazing wig for you. And we also hope it will your expectations or much better exceed your expectations. We always want what is best for you.Luvme Hair wishes you happiness every day.
Every time I wear this unit it sheds especially when I wet it. This is the second wig that I bought.
Hi Gillette,
We are really sorry for the discrepancies, and we are devastated to hear you had such a bad experience with us.
First of all, we do input a lot to provide all LUVME customers with better customer service and products. And, we take the shedding issue you mentioned seriously, would you please send us more details of the hair? Will have a check and solve it for you. At the same time, customers’ satisfactory is our goal, and we will forward your feedback to relevant department for improvement.
Secondly, we reply to every email within 24 hours. And we do have chat service on our official website. If you have encountered problems when using our wig, we would suggest you can use the chat service to contact us or send email to [email protected] for help. We are always willing to help and solve the problem for you.
In order to solve the problem, we have sent you an email regarding the issue you mentioned. Please kindly check.
Looking forward to hearing from you.
Hair is amazing! Love this wig! Very bouncy and elegant straight out the box
Dear Joy, many thanks to your 5-star review! It overwhelms us so much. We hope you found the most amazing wig for you. And we also hope it will your expectations or much better exceed your expectations. We always want what is best for you.Luvme Hair wishes you happiness every day.
Glad to receive this nice wig. No shedding and easy to maintain. Next time I will get a longer length. Very pleased.
Dear Greta, thank you for your affirmation of our Luvme Hair. Your affirmation and trust make our persistence more meaningful. Satisfying every customer is our unremitting pursuit. We will continue to provide you with high-quality products and multiple choices. Welcome next time. Luvme Hair wishes you happiness every day.
I love this company so much I have recently purchased 3 wigs and 2 were the same which was the water wave unit …their hair is so immaculate it's so much good I can say but I rather u try it yourself.Don't walk run to get this unit u will not be disappointed
Dear customer,
Many thanks to your 5-star review! It overwhelms us so much, and you look fabulous!
We hope you found the most amazing wig for you. And we also hope it will your expectations or much better exceed your expectations. We always want what is best for you.
Luvme Hair wishes you happiness every day.
I contacted livened to change delivery. Ups came when I am not home. Please take to access point
Hello Esther,
We are really sorry for the unhappy experience.
We've been making effort to work with the shipping company to provide better shipping service and fast delivery to our customers. What you've mentioned is important to us, we checked the email records and chat records, our colleague has contacted the UPS to change the delivery address to the UPS access point as requested. Please kindly understand UPS will need 2-3 working days to change the delivery. And we will keep you updated via email. Please don't worry.
We do have chat service on our official website. If you have encountered problems with your orders, you are welcome to contact us via Chat or Email. We will do our best to help you solve the problem.
Thank you again for your feedback. Luvme wishes you happiness everyday.
Always had a great experience and they always come in super quick
Dear Kierra, thank you for taking the time to leave us a review, we really appreciate it.
Glad to know that your order was delivered in a timely manner and everything turned out well for you. All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.
We will continue to provide you with excellent services and high-quality products.
Looking forward to being of service to you again in the future.
LuvMe is the only site I use for my wigs! Sometimes I order duplicates, simply because the prices are good and the hair and customer service is amazing!
Hi Ashley,
Thank you so much for taking the time to send this review. We are grateful for your continued support and love on our products. Our journey wouldn't be possible without the support and trust of our valued customers. As a token of appreciation, we will have some sales on a regular basis. We hope our customers can get their wanted wigs with the sales! We will continue to offer you quality wigs and great service. Looking forward to seeing you again. Luvme wishes you all the best.
My experience was very smooth. Was easy to order. I have a big head.so when I find one that's no to small.easy to care for right out the box.Iam happy with my purchase.
Hi Lware,
We appreciate you taking the time to send this review. Customer satisfaction is of utmost importance to us. We're delighted that you're happy with your purchase. We hope to include more wig sizes in the future. Looking forward to seeing you again. Luvme wishes you all the best.
I had order from them the first time everything was great the past 2 times I try to order they rejected me and I email them no response and I thought it was my bank but it was them the service is horrible bad service
Hi Asucena,
Many thanks for taking the time to send this review. We are sorry to hear about your disappointment with us. We have been experiencing a large volume of email inquiries and it will take us some time to respond, but we promise that the emails will be responded within 24 hours. At times, the orders might be marked as risk orders depending on the payment method used. Sorry that we are not able to fulfill risk orders. In this situation, we will cancel the order and suggest our customers reordering with a different payment method. We appreciate your kind understanding. Luvme wishes you all the best.
Love my new wig, but you need more salt-and-pepper style choices
Hi Claudette,
Thank you so much for taking the time to send this review. It's wonderful to hear that you love the wig! We also appreciate your suggestion about the wig which will be conveyed to the team. We hope to include more options in sale and pepper in the future. Looking forward to seeing you again. Luvme wishes you all the best.
I love that you changed the band to an adjustable one. I absolutely love the curly wig.
Hi Diane,
Many thanks for taking the time to send this review. We will continue to improve our products with the feedbacks given. Glad that you love the updated band! We look forward to serving you again in the near future. Luvme wishes you all the best.
The hair Looks Great, and arrived quickly.
Very satisfied
Hi Nechelle,
Thank you so much for taking the time to send this review. Glad that your order was delivered in a timely manner and turned out to be good for you. We will continue to offer you fast shipping and good product. Looking forward to seeing you again in the near future. Luvme wishes you all the best.
I cant do hair
I can barly wash and blow my hair out straight
But this hair is perfect for any occassion
Get it let sell it out
Dear Nicole, thank you for your affirmation of our Luvme Hair. Your affirmation and trust make our persistence more meaningful. Satisfying every customer is our unremitting pursuit. We will continue to provide you with high-quality products and multiple choices. Welcome next time. Luvme Hair wishes you happiness every day.
Answer: No, I order 2 units from this company and both was trash. So Beware...
Answer: This is the only place I trust. There are other companies that have false advertising.
Answer: Hi Sharon, Yes, for our full lace wig, it can be worn in high ponytail.
Answer: To keep your curly wig looking great, lightly mist it with water to dampen the hair. Then, apply a small amount of curl mousse or curl cream to define and enhance the curls. Gently scrunch the hair to shape the curls, and let it air dry.
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Hi Mimi,
Thank you so much for taking the time to send this review. Glad that your order was delivered in a timely manner and the product turned out to be great for you! We will continue to bring you fast shipping and stylish wigs. Looking forward to seeing you again in the future. Luvme wishes you all the best.