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Luvme Hair

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Luvme Hair is the top hair brand in NA. Luvme Hair strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, frontal lace wigs, closure lace wig, full lace wigs, hair bundles, and more. Luvme hair has gained the trust and support of millions of customers, so recently there have been special fraud gangs imitating the Luvme hair website and deceiving customers, selling them at very low prices, and sending very low-quality chemical fiber wigs to buyers. We are working hard to help many scammed buyers fight these fake websites. Please be vigilant and don't be scammed! Please remember our official website: shop.luvmehair.com.


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Luvme Hair Reviews Summary

Luvme Hair has a rating of 4.7 stars from 1,689 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luvme Hair most frequently mention many compliments, customer service and great quality. Luvme Hair ranks 1st among Hair Extensions sites.

service
317
value
298
shipping
301
returns
176
quality
389

We monitor reviews for authenticity

Illinois
1 review
5 helpful votes
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Freak'n Amazing
January 7, 2019

At first I was a bit skeptical but let my guard down and ordered, it only took 3 days to get to me. The hair was well packaged and very very soft, easy install and curled well... best wig I've bought in a long time. Definitely will be ordering again.

Date of experience: January 5, 2019
China
1 review
5 helpful votes
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Received my deep wave 360 this week and got it installed yesterday! Still getting use to it since I'm new to the wig craze lol but I loooove this hair! It's so soft and it doesn't tangle. I also bought the one in this ad and I'm looking forward to getting that installed next time! Been following this company for half the year. Glad I finally decided to purchase!

Date of experience: January 3, 2019
South Carolina
2 reviews
12 helpful votes
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The wig does not look anything like the picture. Very poor quality. It doesn't fit my head. Lace is horrible. One side of the wig is longer than the other side. Also, the side that is short is very thick compared the longer side. I thought the company was in the United States however the wig was shipped from China. Very deceptive company. Please do not waste your money. I think the great reviews are probably fake.

Date of experience: January 2, 2019
California
1 review
3 helpful votes
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Amazing
January 4, 2019

I bought my wig lace front virgin hair, on Dec 27 and it arrived ON TIME Dec 31 by DHL. The hair is beautiful and I will buy from here again. Don't believe the negative reviews; they are possible competitors.

Date of experience: January 2, 2019
Germany
1 review
9 helpful votes
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DECEIVED
December 26, 2018

This is a horrible wig site. My wig arrived today was very excited to open and see wig... the lace is horrible. The hair is horrible... 140 dollars waisted... the wig doesn't fit right. I will stick with beauty supply wigs... this site is very deceptive. Don't buy

Date of experience: December 26, 2018
North Carolina
1 review
15 helpful votes
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Best wig I've ever
December 25, 2018

I am absolutely in love with my wig. I am new to wearing wigs due to them looking, for lack of a better word, "wiggy" but this wig is gorgeous. I ordered the BREATHABLE 360 LACE WIG PRE PLUCKED in 12 inch Deep Wave. After bleaching my knots and shampooing my new wig it stretched out to 18 + inches and I love it. There are no tangles and never a moment that I can't run my fingers through it. It responds well to heat, and curls back up immediately when water is applied. I haven't had to us any product as of yet and the lace is seamless. I will be trying the undetectable lace next and may even purchase straight hair. Due to having to leave out my hair, I normally shy away from straight, but now I've found the company that will give me exactly what I need to have European straight hair. I'm so excited. Thank you luvmehair!

Date of experience: December 23, 2018
New Jersey
1 review
14 helpful votes
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I ordered three wigs from them, not good quality for the price they are asking. The deep wave 12" didn't look like the picture it ha two different types of hair sewn in it. I contacted the company the said try to style it but I did and it looked crazy, they said they would give me $55 off my neck t purchase but have yet to recieve that coupon code, I also noticed that they ever put the bad reviews on the website, I tried to reach them several times to get my refund but to no avail. LUVME HAIR COMPANY IS A SHAM AND A FLY BY NIGHT COMPANY BUYERS BEWARE!

Date of experience: December 18, 2018
Florida
2 reviews
13 helpful votes
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I saw this nice wig and people are saying they get their product in 2 to 4 days. Well not true. I still haven't received my wig yet. Now they are saying it will be sometime next week. My order online said by the end of the day Fri, December 14,2018. Now, the people have blocked me online, and not responding back to my messages now. I cant believe these people are in business. Scamming people out of their money hard working Individuals. I'm reporting these people this has to stop.

Date of experience: December 15, 2018
Tennessee
1 review
8 helpful votes
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My bank saved my $#*!
December 15, 2018

I tried ordering twice from this company with two different cards, thank goodness my bank caught it. It's a fraudulent business and my bank wouldn't approve the transaction. My bank saved my $#*! a huge headache time and money! This company is full of sh/#!

Date of experience: December 14, 2018
Pennsylvania
1 review
7 helpful votes
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Don't waste your money.
December 8, 2018

It's been a week and I still have t heard anything from this company. I reached out through Instagram and their "company email" and not a word. Oh, but they keep posting pictures on social media but ignoring me. They have taken money from my account with no response. I will NEVER purchase from this company again. People said they received their hair in two days. That's a joke. They must have been getting paid to say that.

Date of experience: December 7, 2018
California
2 reviews
17 helpful votes
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I opened the box to examine the wig and was immersed disappointed in the frizzy uneven curl pattern. But what was even worse was that there are visible tracks laid willy nilly, and large gaps in the wig cap. It's awful! The refund process is a joke, they ask for pictures then deduct $20 for shipping. DO NOT BUY THIS HAIR!

Date of experience: December 3, 2018
New Jersey
1 review
10 helpful votes
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Horrible Hair
November 29, 2018

Hello,

I just received my order and I'm extremely disappointed with the quality of the hair on this unit. The hair is extremely frizzy and dry and this looks like a mop! Of course no replies to my emails regarding returning this product! So aggravated!

Date of experience: November 28, 2018
Texas
1 review
7 helpful votes
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The hair itself is very cheap looking and the U part is way too wide.
When I asked for a refund I was told that I would only get 1/2 my money back AND i had to pay for the return shipping to somewhere in Asia, and wait until they received it (which could take weeks/months) before I'd get the refund.

I decided not to put myself through the additional frustration and just kept the ugly thing.
I now have the most expensive costume wig ever.

Date of experience: November 27, 2018
California
1 review
2 helpful votes
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Not happy!
November 25, 2018

Love the hair, however I measured my head as 22.5 medium and the wig is too tight. Now I am trying to find a solution to make the lace wig a tad bit larger :(

Date of experience: November 25, 2018
AE
1 review
4 helpful votes
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CHEAP, SCAM!
November 13, 2018

I waited almost four weeks before receiving my order. Once received I realized the order was shipped from China which explains the length in shipping and the cheapness. Quality of hair was not what ai expected for the amount paid. Hair was shedding and looked to have already been cut almost like it had split ends. The wig cap is very large for my head and bunched up making it look bulky. The sew-in weave was also spaced out which caused the wig not to look full. This hair that is being sold is totally different from what is advertised in the video on IG. Will never purchase from this place again.

Date of experience: November 13, 2018
Illinois
1 review
9 helpful votes
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SCAM/FRAUD COMPANY
October 22, 2018

DO NOT ORDER FROM THIS COMPANY! The hair I received was very cheap looking with shredded ends. I ordered the body wave and it had hardly no wave pattern at all. The color was supposed to be a natural which I thought would be a 1B but the color was closer to a #2 or medium brown with a few golden streaks in it. I was very unhappy with the order and they want me to pay to have it shipped back or be refunded half the price. I decided on being refunded half the price instead of giving them more money to ship the wig back. Its been weeks and still have not received the refund. No one will answer emails, fb posts, inbox messages etc. Very poor customer service! They only speak to you frequently as an optional buyer. DO NOT BUY A WIG FROM THESE SCAM ARTISTS!

Date of experience: October 21, 2018
Georgia
1 review
8 helpful votes
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Cheap Hair
October 10, 2018

I'm a hairstylists in the Atl metro area. I ordered the water wave 18" about 2 months ago. The hair does loook natural but sheds extremely bad. It also matted in the back Bc they put cheaper hair in the back of the wig. It constantly tangled so I ended up cutting it into a short bob to get rid of the tangled hair in the back. It's ok now but still sheds.

Decided to give it another try... I ordered a body wave 18"... terrible quality. There's no body, it sheds even worse, it won't hold curls at all. And it gets extremely oily and you can't use any type of oil on it, light or heavy... It frizzes still and tangles.

Please be aware, the hair is not of good quality. I've wasted money on these wigs. I would advise visiting your local beauty supply stores and seeing the quality and feeling the textures of the wig before purchasing.

Date of experience: October 9, 2018
New Jersey
1 review
5 helpful votes
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SCAM
October 8, 2018

Received a wig with the tracks showing, contacted the company the next day with a picture of the wig and they still wont send me the return information to get a refund! Do not order from them!

Date of experience: October 8, 2018
TW
1 review
2 helpful votes
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I'm in love lol
October 6, 2018

I'm in love lol. This is my first time ever not wearing my natural hair, except for braids (team curly afro) and I like it. I installed it myself (I tried at least) 16 in full lace wig, water wave (straightened).

Date of experience: October 5, 2018
Louisiana
1 review
13 helpful votes
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HORRIBLE
September 19, 2018

THIS HAIR IS HORRIBLE. ALL THE PEOPLE GIVING GOOD REVIEWS ARE GETTING PAID FOR THIS. THIS HAIR IS STRAIGHT OUT THE BEAUTY SUPPLY, NOWHERE NEAR BUNDLES. PLEASE KEEP YOUR MONEY AND TRY A DIFFERENT VENDOR. THEN THEY WON'T EVEN REPLY TO ME AFTER MY COMPLAINTS. I DIDN'T WANT TO GIVE ONE STAR BUT I HAD TO!

Date of experience: September 19, 2018