Luvme HairReviews 1,689

I ordered a upart wig Brazilian body wave 18 inches from this website and the first hiccup was that they sent my package through Dhl with the wrong shipping address and spelled my name totally incorrect. Then when I finally got the package it was the wrong item. It was CLOTHING not my wig! I am now disputing the transaction with my bank to get my money back. I would advise any and everyone not to order from this site! Buyers beware!

I ordered a upart wig 20 inch on 06/26/18 and it was supposed to be delivered 7/01/2018. The order said it was delivered and signed but the shipping still says its in Greensboro on top of the best part im just returning home from Mrytle Beach. It was 9:25 when i reached home and me and my 3 yr old live alone. When i checked the tracking the signature is an A Humphrey I dont know anyone with that name my neighbors are thw rogers and are also on vacation till the 7th. I called the customer service number and wrote on the customer service website. No info back I just want a refund, the facebook website made it sound amazing. But this website says all the horrible things a online shopper dreads. I just want my money back im tired of scams, and bad customer service. I work hard for my money and just want good quality items at a safe and promising way. I should of investigated more i will change my card number once i recieve my refund. Anyone reading these reviews DO NOT ORDER FROM LUVME HAIR.

Dont believe he hype of the hair. The reviews that are positive must have been done by people who were receiving some sort of compensation. Customer service is good until AFTER they have taken your money! Once your purchase is made they are not responsive and are actually very rude. Once they finally responded they insisted that I pay them to return the hair that they have been dishonest about. I too have submitted photos of my order Bc the hair was different colors and not what I ordered. In return, I was told that the hair was fine and that I should find someone to color it. Im sorry but when paying hundreds of dollars for a product you should be able to expect some sort of quality! PLEASE DONT DO BUSINESS WITH THESE PEOPLE! They are terrible and deceiving. They were also dishonest on the customs form saying that the product was a sample and wasnt worth anything which is a complete lie! In all honesty for the time they have wasted of mine and the money they took it is potentially worth taking legal action against the company.

*The lighting "sunlight:" makes the hair look BROWN! WHAT?!... They advertise a color on their website, and send you a completely DIFFERENT COLOR! I sent pictures to them of the merchandise, they sent me... The merchant had the audacity to tell me, I could have the items professionally dyed! I WILL NEVER DO BUSINESS w/ this company again! I should have read the REVIEWS FIRST! *They are in China... Bottom line "THEY GOT OVER!" BUYER BEWARE!

Im looking for someone to contact me I have been reaching out none stop! When I was buying from u guys I got a respond! Now no u guys sent the wig something that cost that amount of money with no signature u guys put down that it cost 100 dollars! When Im fact it didnt! Fed ex is telling me to reach out to U guys to try and get this resolved! Thats all I want is my wig in my hand! But ppl is Talkn about how bad the wigs are idk if I even want the wig any more! Im asking that someone reach out to me I did not receive my wig in my hand at all! I have a business myself and I would never treat my clients that spend money with me like this Im leaving my email so that someone can contact me about this matter ASAP *******@gmail.com I spent all that money with u guys and u guys couldnt send my wig off the right way every one doesnt live in the best neighborhood! It should of had a signature if I do not receive my wig the right way I want a full refund and I will get it one way or another

I brought two frontals and three extensions. Let's start with customer service. They're available for questions when you are purchasing the unit but once you have a problems they ignore your complaint. The frontals are silky at first because they have this silicone on them that last for two months after that the hair loses luster and becomes dry and course. Cap construction is poor. The frontal does not come down far enough to cover your edges which was a deal breaker. This was the case for both frontals. The hair does not shed or tangle. However, I would only buy this hair if it were on sale, the cap construction is made poorly so it's not worth the full price. By two months the frontals start to bald and by three you will need a new one. This is because the holes that they are looping the hair in are too big. Brought a frontal from "her imports" that lasted 8 months before balding because the cap construction was made well. This company had another name but due to bad reviews changed the name to luv me hair but it's still the same owners. I would not recommend. Indique and her imports have great frontals that last. They are pricey but you get what you pay for. Indiques hair last a full two years and her imports one year. I would go for either for quality hair.