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Luvme Hair

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Luvme Hair is the top hair brand in NA. Luvme Hair strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, frontal lace wigs, closure lace wig, full lace wigs, hair bundles, and more. Luvme hair has gained the trust and support of millions of customers, so recently there have been special fraud gangs imitating the Luvme hair website and deceiving customers, selling them at very low prices, and sending very low-quality chemical fiber wigs to buyers. We are working hard to help many scammed buyers fight these fake websites. Please be vigilant and don't be scammed! Please remember our official website: shop.luvmehair.com.


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Luvme Hair Reviews Summary

Luvme Hair has a rating of 4.7 stars from 1,689 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luvme Hair most frequently mention many compliments, customer service and great quality. Luvme Hair ranks 1st among Hair Extensions sites.

service
317
value
298
shipping
301
returns
176
quality
389

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Awesome
November 9, 2023

10/10 this unit was everything just perfect in every way

Date of experience: November 9, 2023
Luvme H. Luvme Hair Rep
over a year old

Dear Angelica, many thanks to your 5-star review! It overwhelms us so much. We hope you found the most amazing wig for you. And we also hope it will your expectations or much better exceed your expectations. We always want what is best for you.Luvme Hair wishes you happiness every day.

Wisconsin
1 review
1 helpful vote
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This unit sheds a lot.
November 8, 2023

Every time I wear this unit it sheds especially when I wet it. This is the second wig that I bought.

Date of experience: November 8, 2023
Luvme H. Luvme Hair Rep
over a year old

Hi Gillette,
We are really sorry for the discrepancies, and we are devastated to hear you had such a bad experience with us.
First of all, we do input a lot to provide all LUVME customers with better customer service and products. And, we take the shedding issue you mentioned seriously, would you please send us more details of the hair? Will have a check and solve it for you. At the same time, customers’ satisfactory is our goal, and we will forward your feedback to relevant department for improvement.
Secondly, we reply to every email within 24 hours. And we do have chat service on our official website. If you have encountered problems when using our wig, we would suggest you can use the chat service to contact us or send email to [email protected] for help. We are always willing to help and solve the problem for you.
In order to solve the problem, we have sent you an email regarding the issue you mentioned. Please kindly check.
Looking forward to hearing from you.

California
1 review
0 helpful votes
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Great hair
November 8, 2023

Hair is amazing! Love this wig! Very bouncy and elegant straight out the box

Date of experience: November 8, 2023
Luvme H. Luvme Hair Rep
over a year old

Dear Joy, many thanks to your 5-star review! It overwhelms us so much. We hope you found the most amazing wig for you. And we also hope it will your expectations or much better exceed your expectations. We always want what is best for you.Luvme Hair wishes you happiness every day.

North Carolina
4 reviews
0 helpful votes
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Nice wig. Beautiful!
November 8, 2023

Glad to receive this nice wig. No shedding and easy to maintain. Next time I will get a longer length. Very pleased.

Date of experience: November 8, 2023
Luvme H. Luvme Hair Rep
over a year old

Dear Greta, thank you for your affirmation of our Luvme Hair. Your affirmation and trust make our persistence more meaningful. Satisfying every customer is our unremitting pursuit. We will continue to provide you with high-quality products and multiple choices. Welcome next time. Luvme Hair wishes you happiness every day.

Alabama
1 review
0 helpful votes
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Faithful customer
November 7, 2023

I love this company so much I have recently purchased 3 wigs and 2 were the same which was the water wave unit …their hair is so immaculate it's so much good I can say but I rather u try it yourself.Don't walk run to get this unit u will not be disappointed

Date of experience: November 7, 2023
Luvme H. Luvme Hair Rep
over a year old

Dear customer,
Many thanks to your 5-star review! It overwhelms us so much, and you look fabulous!
We hope you found the most amazing wig for you. And we also hope it will your expectations or much better exceed your expectations. We always want what is best for you.
Luvme Hair wishes you happiness every day.

Illinois
1 review
0 helpful votes
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I have not received my order
November 7, 2023

I contacted livened to change delivery. Ups came when I am not home. Please take to access point

Date of experience: November 7, 2023
Luvme H. Luvme Hair Rep
over a year old

Hello Esther,
We are really sorry for the unhappy experience.
We've been making effort to work with the shipping company to provide better shipping service and fast delivery to our customers. What you've mentioned is important to us, we checked the email records and chat records, our colleague has contacted the UPS to change the delivery address to the UPS access point as requested. Please kindly understand UPS will need 2-3 working days to change the delivery. And we will keep you updated via email. Please don't worry.
We do have chat service on our official website. If you have encountered problems with your orders, you are welcome to contact us via Chat or Email. We will do our best to help you solve the problem.
Thank you again for your feedback. Luvme wishes you happiness everyday.

Georgia
1 review
0 helpful votes
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Love
November 7, 2023

Always had a great experience and they always come in super quick

Date of experience: November 7, 2023
Luvme H. Luvme Hair Rep
over a year old

Dear Kierra, thank you for taking the time to leave us a review, we really appreciate it.
Glad to know that your order was delivered in a timely manner and everything turned out well for you. All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.
We will continue to provide you with excellent services and high-quality products.
Looking forward to being of service to you again in the future.

Georgia
1 review
0 helpful votes
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I love all Luvme Products!
November 5, 2023

LuvMe is the only site I use for my wigs! Sometimes I order duplicates, simply because the prices are good and the hair and customer service is amazing!

Date of experience: November 5, 2023
Luvme H. Luvme Hair Rep
over a year old

Hi Ashley,
Thank you so much for taking the time to send this review. We are grateful for your continued support and love on our products. Our journey wouldn't be possible without the support and trust of our valued customers. As a token of appreciation, we will have some sales on a regular basis. We hope our customers can get their wanted wigs with the sales! We will continue to offer you quality wigs and great service. Looking forward to seeing you again. Luvme wishes you all the best.

Texas
1 review
0 helpful votes
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Smooth
November 5, 2023

My experience was very smooth. Was easy to order. I have a big head.so when I find one that's no to small.easy to care for right out the box.Iam happy with my purchase.

Date of experience: November 5, 2023
Luvme H. Luvme Hair Rep
over a year old

Hi Lware,
We appreciate you taking the time to send this review. Customer satisfaction is of utmost importance to us. We're delighted that you're happy with your purchase. We hope to include more wig sizes in the future. Looking forward to seeing you again. Luvme wishes you all the best.

California
1 review
0 helpful votes
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Very unhappy
November 5, 2023

I had order from them the first time everything was great the past 2 times I try to order they rejected me and I email them no response and I thought it was my bank but it was them the service is horrible bad service

Date of experience: November 5, 2023
Luvme H. Luvme Hair Rep
over a year old

Hi Asucena,
Many thanks for taking the time to send this review. We are sorry to hear about your disappointment with us. We have been experiencing a large volume of email inquiries and it will take us some time to respond, but we promise that the emails will be responded within 24 hours. At times, the orders might be marked as risk orders depending on the payment method used. Sorry that we are not able to fulfill risk orders. In this situation, we will cancel the order and suggest our customers reordering with a different payment method. We appreciate your kind understanding. Luvme wishes you all the best.

Georgia
1 review
0 helpful votes
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Love my new hair!
November 5, 2023

Love my new wig, but you need more salt-and-pepper style choices

Date of experience: November 5, 2023
Luvme H. Luvme Hair Rep
over a year old

Hi Claudette,
Thank you so much for taking the time to send this review. It's wonderful to hear that you love the wig! We also appreciate your suggestion about the wig which will be conveyed to the team. We hope to include more options in sale and pepper in the future. Looking forward to seeing you again. Luvme wishes you all the best.

New Jersey
1 review
0 helpful votes
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Great as always
November 4, 2023

I love that you changed the band to an adjustable one. I absolutely love the curly wig.

Date of experience: November 4, 2023
Luvme H. Luvme Hair Rep
over a year old

Hi Diane,
Many thanks for taking the time to send this review. We will continue to improve our products with the feedbacks given. Glad that you love the updated band! We look forward to serving you again in the near future. Luvme wishes you all the best.

Florida
1 review
0 helpful votes
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Nice!
November 3, 2023

The hair Looks Great, and arrived quickly.
Very satisfied

Date of experience: November 3, 2023
Luvme H. Luvme Hair Rep
over a year old

Hi Nechelle,
Thank you so much for taking the time to send this review. Glad that your order was delivered in a timely manner and turned out to be good for you. We will continue to offer you fast shipping and good product. Looking forward to seeing you again in the near future. Luvme wishes you all the best.

New York
1 review
0 helpful votes
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I cant do hair
I can barly wash and blow my hair out straight
But this hair is perfect for any occassion
Get it let sell it out

Date of experience: November 2, 2023
Luvme H. Luvme Hair Rep
over a year old

Dear Nicole, thank you for your affirmation of our Luvme Hair. Your affirmation and trust make our persistence more meaningful. Satisfying every customer is our unremitting pursuit. We will continue to provide you with high-quality products and multiple choices. Welcome next time. Luvme Hair wishes you happiness every day.

Wisconsin
1 review
0 helpful votes
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Beautiful Colors!
November 2, 2023

I really love the color of the unit, its beautiful and soft. Delivery was quick and on time for what I needed the unit for.

Date of experience: November 2, 2023
Luvme H. Luvme Hair Rep
over a year old

Dear Demi, thank you for taking the time to leave us a review, we really appreciate it. Glad to know that your order was delivered in a timely manner and everything turned out well for you. All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction. We will continue to provide you with excellent services and high-quality products. Looking forward to being of service to you again in the future.

Florida
1 review
0 helpful votes
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Love This Wig!
November 2, 2023

This was my first time wearing a wig I love it Luvme did not disappoint Easy to put on The length is good Definitely will be buying more Will definitely recommend to others

Date of experience: November 2, 2023
Luvme H. Luvme Hair Rep
over a year old

Dear Kerry, many thanks for your recognition of our products. We do provide all Luvme Hair customers of products with a better cost performance. And It’s our honor to have your recommendation. Customer satisfaction is very important to us and we are happy to see that we were able to achieve that. We will continue to work hard to provide high-quality products and excellent services.Thank you and look forward to seeing you again.

District of Columbia
1 review
0 helpful votes
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Delightful
November 2, 2023

Always enjoy your hair and styling.
I even have shared with family and friends. Especially ladies at church. They have requested knowing. I wish for more Grannie gray styles, even long and curly, pony tails.

Date of experience: November 1, 2023
Luvme H. Luvme Hair Rep
over a year old

Dear Hundley-Evans, thank you for your affirmation of our Luvme Hair. Satisfying every customer is our unremitting pursuit. We've forwarded your feedback to our product design team - as we're committed to providing the same comfort to all of our ladies, we'll continue to work on making more designs in the future. Stay tuned for new designs and upcoming new arrivals!

North Carolina
1 review
0 helpful votes
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Limited Design/ Toffee Brown
November 1, 2023

I love this wig, I love the color, Hightlights, texture, the way it feel o my head, and i love that I can get it precut. I'm now the proud owner of 4 of these Toffee Brown and a Black one. I love the Toffee Brown much better because of my complextion. I gave the Black one to my mother, and she fell in love with it. I'm happy to say thank you Luvme hair.

Date of experience: November 1, 2023
Luvme H. Luvme Hair Rep
over a year old

Dear Janice, thank you for your affirmation of our Luvme Hair. Your affirmation and trust make our persistence more meaningful. Satisfying every customer is our unremitting pursuit. We will continue to provide you with high-quality products and multiple choices. Welcome next time. Luvme Hair wishes you happiness every day.

Ohio
3 reviews
0 helpful votes
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Luvme just gets better with time
November 1, 2023

As long as I can get my units from Luvme Hair I will continue.They offer dynamic customer service and quality units...love it

Date of experience: November 1, 2023
Luvme H. Luvme Hair Rep
over a year old

Hi Marquet. Many thanks for your recognition of our products and customer service. We promise that every request from our customers will be responded within 24 hours, we are aiming to offer the best service to all Luvme Hair customers to quicken the process of their requests and save customers' time. Meanwhile, we do dedicate to provide all Luvme Hair customers with a better cost performance.Satisfying every customer is our unremitting pursuit. Glad to know we hit the mark for you. Come back and see us soon.

New York
1 review
0 helpful votes
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New wig
November 1, 2023

Wig is extremely beautiful and fits me so well! Great value for the cost!

Date of experience: November 1, 2023
Luvme H. Luvme Hair Rep
over a year old

Hi Danielle. Many thanks for your recognition of our products. All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction. Meanwhile, we do dedicate to provide all Luvme Hair customers with a better cost performance.Satisfying every customer is our unremitting pursuit. Glad to know we hit the mark for you. Come back and see us soon.