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Luulla

2.1

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Luulla Reviews Summary

Luulla has a rating of 2.1 stars from 60 reviews, indicating that most customers are generally dissatisfied with their purchases. Luulla ranks 43rd among Teen Clothing sites.

service
13
value
15
shipping
14
returns
10
quality
13

We monitor reviews for authenticity

California
1 review
4 helpful votes
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Ordered a dress for my goddaughter sweet 16th birthday dress looks like it was made by a kid. Stitching was horrible no where near what I ordered not worth the money over $200 and additional unauthorized charges. Company states the dresses are made 95% a like from catalog which is false. Purchase at your own risk. I asked for my refund and they emailed me the refund policy which is bunch of BS. Please read and do you research from this website. I will upload pictures of what I order and what was received.

+1
Date of experience: January 19, 2025
North Carolina
1 review
0 helpful votes
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Not good
March 14, 2024

I bought an item and they told me my total then within a few hours my banks calls and says it's a different price then what it stated on the website so I stopped the charge from going through.

Date of experience: March 13, 2024
California
1 review
0 helpful votes
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I placed an order in early January 2024 for a size 4 dress size, the company Pretty Wedding that sells on this site sent an email asking for my measurements then suggested a size 6. The money was taken out of my account, after 19 Days went by and my order was not shipped. I reached out to the company asking about the eta of my order with No response. After having to contact customer support Pretty Wedding responded with " a tracking number will be sent when the order is shipped " I didn't have much confidence in that email. Unfortunately I had paid with direct pay and not a credit card that I could have stopped payment on at that time! The dress showed up 25 days after my initial order and I was out of town for a long weekend. When I came home to try on the size 6 dress they sent ( not size 4 I ordered) the dress is too big. Since the company's return policy is to send back with in five days of receiving the order I no longer am eligible for return. This website and Pretty Wedding is a joke and unwilling to work with the customer. Poor communication poor service

Date of experience: February 16, 2024
Iowa
1 review
0 helpful votes
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Absolutely gorgeous
July 18, 2023

Stylish dress made me a custom made dress for less than $200 and was super friendly and nice! Dress fit me perfectly and I will definitely be buying from them again!

Date of experience: July 18, 2023
California
2 reviews
9 helpful votes
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This site is a rip off when I initially tried purchasing the dress my bank denied my card that should've been a sign instead, I called my bank so that I was able to make the purchase I was told that the purchase would be $188 instead I was charged $208 & I still haven't received the dress because it got returned, back to New Jersey due to insufficient address issues after I gave them my address numerous times because after entering it & finalizing my purchase my door # didn't appear for some reason I resent my address to assure they had it they confirmed with me & I still never received the dress whatever it was that they sent was returned & now they're asking me to send money to their local UPS office & telling me they'll refund me they're stating this is my local USPS when I am located in San Francisco, Ca, this was supposed to be my wedding dress I've asked for a full refund & was told I could not get one at this point. I'm about ready to sue them. This is utterly ridiculous, unprofessional, a waste of time & in my eyes a scam.

Date of experience: June 12, 2023
Texas
1 review
2 helpful votes
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Prom dress
February 26, 2023

Ordered a prom dress for $192 for my daughter. My bank immediately restricted my card. Don't waste your time.

Date of experience: February 25, 2023
Florida
1 review
2 helpful votes
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Luulla Reviews
January 22, 2023

In my opinion, The app is pretty sketchy. I bought from this one lady; a Vintage Ball Gown dress for military ball that's coming up which is in Feb the 3rd. It was $150 and it's been 2 weeks that i bought the dress. I've seen reviews from that lady that she's bad at communication. Don't make the same mistake like me. This is just a waste.

Date of experience: January 22, 2023
Washington
1 review
12 helpful votes
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I tried to order a $174 dress from this website. My bank card immediately halted the processing because luu technologies tried to charge over $1000 to my card. They should be shut down by authorities and not allowed to advertise on Pinterest.

Date of experience: January 4, 2023
Missouri
1 review
5 helpful votes
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THEY SAY FREE SHIPPING IN THE USA! YET I WAS CHARGED $9.50 NO PRODUCT YET! THERE IS NOT A PHONE NUMBER TO REACH THEM.

Date of experience: June 1, 2022
New York
1 review
0 helpful votes
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While the dress did take a little over a month to arrive, it was well worth the wait! It looks absolutely stunning and the material is light and comfortable. You can really tell that a lot of love and effort was put into making this dress.

Date of experience: May 23, 2022
California
1 review
4 helpful votes
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We ordered a dress, didn't fit right, returned it within the 30 days. No refund. Legal proceedings started.

Date of experience: April 4, 2022
Ohio
1 review
11 helpful votes
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SCAM
February 21, 2022

This is a SCAM app. The website is also a SCAM. We made a purchase of a prom dress. The payment was rejected through our bank because the website tried making an $864 purchase prior to our initial $206. Luckily, we have it set up through our bank to have large purchases pre-approved.

Date of experience: February 21, 2022
New York
1 review
9 helpful votes
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Shopaholic is a crook
January 7, 2022

Seller is a total ripoff. First, the socks on the website have texture, ribs. The ones I received are flat and dull. Second, they are advertised as wool but they are synthetic. Third, I ordered them on 11/25/21 and just received them on 1/6/21. Fourth, shipping them back for a refund costs more than the refund amount. Fifth, the website crashes when I try to write a review. Stay away!

Date of experience: January 6, 2022
Australia
1 review
0 helpful votes
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I love shop at Luulla
December 5, 2021

I think you all are Super and wonderful great people in
China you all are the only place I will order from the only one I trust you
Guys are very sweet people thank you I ordered some clothes from glittershe
Over seven months ago they sent me a dress too small and I never receive
The second outfit they never write me I say anything in America I Went over
The radio and told the people I want to buy or send money to glittershe
Company because they are scammers but luulla I love you all and I told the
American people to go online to shop at luulla or any event because you guys
Are very honest and you get the job done beautiful clothes and I appreciate
You God bless

Date of experience: December 4, 2021
New Jersey
1 review
4 helpful votes
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People don't waste your money these people keep your money And never send the product these people keep your money And they have you paid through PayPal because because they know that no one will paid with their credit card directly and through PayPal that could get over by keeping the money and the product So don't waste your money. There is many other places you could order from waterfront that are really good with very good products and a lot of these dresses you could still find them in Amazon And cheaper

Date of experience: September 23, 2021
Texas
1 review
0 helpful votes
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Cute pumpkin hat pattern
September 14, 2021

I ordered the Perfect Pumpkin Hat pattern and when a download link didn't arrive I was concerned. Then I read all the reviews saying the site was just a scam.and was sort of upset. But the pattern arrived by email today so no scam…at least not for this hat pattern.

Date of experience: September 13, 2021
Missouri
1 review
7 helpful votes
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Extremely disappointed in the quality of the cheap awful looking piece of clothing that shipped to me! Did not look like the quality of dress in photo and honestly the worst quality I've ever seen in a dress! The scam with this company sends you emails that states they have left you a message, but you cannot get into the link and it's a stall tactic …. They also make it impossible to return. You have to take like 15 steps to return which is part of the scam! My lesson learned to not order online you cannot trust where the shipments are truly shipping from! Although it was only 40.00 some US dollars stolen from me, it's wrong deceptive and they need to be shut down.

Date of experience: June 10, 2021
Mississippi
1 review
14 helpful votes
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Concern for scam
April 8, 2021

I am very concerned with the legitimacy of this site. I ordered a dress for my daughter's party close to a month ago and contacted the seller multiple times to ask to correct address zip code, as well as for information on arrival, with no response. This is very unprofessional and shows poor quality of service. After reading reviews I am worried about being robbed. Please think twice about ordering from this company.

Date of experience: April 8, 2021
Australia
1 review
1 helpful vote
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High recommend this site for their cheap and affordable evening gowns. They are beautiful and worth the wait.

Date of experience: April 3, 2021
Australia
1 review
3 helpful votes
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I loved my dress, it fit just perfect. The dress was a big hit at my wedding thank you for making my day special

Date of experience: February 24, 2021