On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Luminess Reviews Summary
The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The product is good but I am not happy because it does not tell you how to clean the spray brush should be more instructions on how to use it all right video and how to take care of the brush better than that it's good
Great products looks good on. Easy to use. I love the way it feels on my skin.
Took a bit longer than expected but notification were received
Product is easy to use but it did not give me the results I hoped for.
The ordering process was great. Very simple from start to finish. It did seem to take a few days to arrive. I received everything i expected and a extra item as well. I've never used this type of application before so I watched a couple of videos and set in to give it a try. I think it will work fine with a little more practice. Only problem is the shade is too light. I'm going to give a call. I'll update then.
Called because I was supposed to get a free product with the promo. It didn't come (probably my fault)- I called and they sent it out to me right away with no hassle. All companies should strive for this level of service.
I received my order in a timely manner. I received a serum that is supposed to be applied with the airbrush that I don't have
The ordering and delivery process was outstanding.
The products are exceptional in both coverage and ease of application.
Still unsure that I chose the right color, but if the exchange process goes as smoothly as everything else, I'm extremely impressed.
So far I have used 1 time. And it was alright. But idk about it right now.
Saw during shipping I was getting wrong color. Will be returning it all.
Shopping experience was great other than some confusion about a hold charge. Which was resolved immediately with a phone call.
I was charged for shipping and the total amount as soon as I placed my order when it was supposed to be try before you buy.
Love it. 💖 💕.!
*****************************
The makeup separated on my face and looked just terrible. I tried it several times using the Luminess primer, and then a better primer, and it did the same thing. It was uneven, and sunk into my pores and wrinkles. If it had moisturizer in it, it should have blended with my moisturizer, but instead it didn'
...,...,...
I'm one to wear little make up more of a natural coverage person, 50 years old and do have under eye wrinkles. I used to have the old legend air brush system but that took so much time in the mornings. When I got an advertisement of the Airbrush Spray foundation try it before you buy it with buffing brush. I decided to give it a try and OMG I love it! You can apply as needed and it feels as though I have no foundation! So light weight and flawless! If you are on the fence of purchasing... Do yourself a favor and give it a try!
Not sure it's the right shade. I think the shade is to light for me.
Took me two weeks to get products that I ordered. When I order airbrush equipment it never takes this long.
Not sure how to use clear toner in drops and remover which I didn't order?
From the business
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Sk...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Cosmetics Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members