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Luminess Reviews Summary
The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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It was ok although I got stuff I didn't order I unchecked the boxes before I ordered now I have to cancel it
Still haven't received products, can't indicated if I like or not plus you received the payment
Sent more than was ordered hadto call 3× to getsayisfaction finally agreed on a charge to mycreditcard, they said they would email confirmation...not received
Great all i have to say will continue to use and will continue to tell everyone about you
Luminess's products are great! But this order was shipped out wayyyy to late so the wait time for my order was almost 2 weeks! I almost ran out of foundation waiting.
When I signed up with Luminess, it was for $6.49 to start and $39.95 after 14 days. When I checked my order History I seen where $59.85 was withdrawn from my account before 14 days, and then a remaining balance of $52.95. This is NOT what was advertised.
I feel like the makeup is thick, I feel like it is thick. I'm just not a fan of it.
I do not want any more. It's not a good makeup at all. It's too heavy and the color is not realistic at all. It's my least favorite makeup ever.
This is so super easy to use and the application is wonderful, soft and not a heavy looking foundation. I will definitely keep using this product
I tried Luminess Foundation for the first time. I like the color and coverage that goes on very light and can build. I don't like wasting so much product. The aerosol spray nozzle is forceful and when I try to point it towards the brush a full shower of makeup becomes randomly airborne and generally ends up on my makeup table or carpet. This is a waste of product and money. I understand the "light application" intention, but the spray could be non-aerosol and therefore, more efficient. I haven't figured out how to resolve this issue.
Don't try to sneak in extra sales at check out.
I thought I was getting the makeup & brush. Wasn't expecting all of this. No instructions for anything.
Check your order prior to placing it. This company adds additional items that you never added.
Fast service and amazing product. It really does great job. It makes your face look flawless and blends perfectly
My order was too lite I can't use it. I've sent a email to u waiting on contact back
It was hard to apply evenly and need to apply several times to the brush
I didn't like it the it is spray and the brush is so harsh
It is hard to spray on brush and put on the face
Ordering from Luminess was easy and painless. I'm not convinced the product is for me however.
I love it but have to add color to it needs more dark color but it works also need more fill in to my wrinkle
From the business
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Sk...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members