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Luminess Reviews Summary
The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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The color match is off. I was sent a deep tan and a regular tan with I way too light. The.nor a fan of the product. Will be scheduling a return soon
It arrived and I love the concept but the color isn't for me and I think that the machine would best suit me but kudos!
Haven't used it in hospital,gonna be for awhile. Sorry cancel subscription.
Love the makeup remover spray. Makeup goes on good and the powder is good.
Ordering was fast and easy. But didn't realize the makeup took 5 steps to apply. Need to return.
I absolutely live this product. It easy to put one and has me face feeling so light like I have no makeup on
Tried Luminess for the first time tonight. Very interesting. Have never used a spray makeup before. Will try again tomorrow and see how it looks in the daylight.
See above. Not enough coverage and wrong color. Not loving the whole concept.
Have to call to return because I got a bad breakout and skin reaction. Tried it three days in a row and it got worse.
Did not like coverage for me during winter months. Maybe different coverage for Summer skin
Great post chemo. I made so much difference in my skin. It's not 100% but it is working great.
I'm not a person that wears makeup regularly but it so easy to apply and can't wait to experience with it more.
It's easy to order and receive but after this process has been completed the product has been received without instructions on how to apply. Can you provide these instructions or at the very least provided instructions on how to return. This is extremely poor customer service,,in my opinion. Please provide a phone number where I may voice my concerns.
Easy ordering
What I didn't like is the extra stuff. I just wanted to try the trial pkg. Then order the other if this is a right fit for me.
I was able to find the product that I was looking for. The try before you buy was plus.
Color is wrong, got order wrong, keep hanging my card - and it was supposed to be a two week trial period. Very disappointed!
I didn't like how it felt on my skin. There's nothing more I can say. I just didn't like how it felt.
Good service, I would purchase it again, Good coverage, makes my look good and very hydrated
From the business
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Sk...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members