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Luminess Reviews Summary
The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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The bottles are very eye catching however I haven't used the products yet
Love the easy and flawless coverage; it shipped quick and easy to order and use
Products are great. Covers brown spots and hides some wrinkles.
The whole try before your buy is a scam. It looked terrible on my skin and now I have to pay to return it. Thanks. That's pretty ridiculous
The products are okay, but due to the packaging, they are pressurized and flammable aerosols, it makes them not travel friendly🧳
I am very disappointed. I have had two chat sessions where I have tried to get this cleared up. The last chat session I was told that I would have my order shipped again. Still nothing….
I had a good experience ordering, but picking out my color of foundation was very difficult. Unfortunately it has a yellowish under tone and I would return if it didn't take so long getting to me. I know Christmas time slows mail down. So over all, it was good.
The idea is great, however, how do you keep from spraying makeup everywhere. It gets all over the sink and counter, and is not easily removed. I do not like it.
It was a pleasure assisting you today! If you need any further assistance, please feel free to contact our Customer Service team at 888-424-7623, available from 9 AM to 9 PM CST, and on Saturday from 9 AM to 6 PM.
I don't care for it
It doesn't cover well, spray goes everywhere
I don't care for the color it seems to be a little light so I'm having to put on bronzer. It seems a little yellow but I'm not an expert. I've been trying to wear it different ways. I'm not sure I'll order again cause I'm not sure how to make the color right.
It leaves my skin so soft smooth i love it very much I would recommend to family and friends 👌
I ordered the "Try before you buy"3 pc. Set. Items were added to my order which I notified you of. I haven't received it yet but with the holiday's things are arriving late.
It was a pleasure assisting you today! If you need any further assistance, please feel free to contact our Customer Service team at 888-424-7623, available from 9 AM to 9 PM CST, and on Saturday from 9 AM to 6 PM.
This is my 2nd order of Luminess Primer, Airbrush Silk Foundation and Sealant. I LOVE them all. Leaves my skin with a natural finish, without creases, all day, regardless of the weather type. This time I added the make up pallet and can't wait to see how the products work. At first look, I'm happy with how small and compact the pallet is, for easy traveling. Thanks Luminess!
I like the coverage of the makeup. It goes on smooth without the heaviness of other foundations.
The coverage was the same as my current foundation at over 1/2 the cost. I will continue with my current foundation.
I love the way the foundation goes on, but unfortunately the color is too yellow for my skin. I need more of a rosy (cool) color.
Fast delivery and updates. I've ordered 3 times. No color match and I don't think this is the brand for me. I do have good results with the spray foundation. The blush is great. I have also noticed it stains my wash clothes.
From the business
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Sk...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We have recently tried to contact you and was unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back at 888-424-7623 and we would be happy to get you taken care of!