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The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.
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I feel like the coverage isn't all that great and I am not big on the way it feels on my face.
Disappointed 😔 I thought I was getting the promotion with the different shades telling you where to use it instead I got some type of cleaning 🤦🏾
It was good and easy i ordered the right shade but I think i could order one shade darker but it's ok the one I ordered is good and works great
Recibí la base, pero el estuche de cosméticos que era en realidad lo que más quería NO
I really like the weight and feel of this foundation, although my first purchase was totally wrong for me. Trying another lighter shade, along with just purchasing the primer and setting spray. I did have an issue with applying too quickly; let the aerosol scent evaporate on the brush before applying to your face if scents and fragrances are an issue for you. Beautiful coverage and staying power. The brush is nice too; love that it is two-sided.
Am happy the my order got here on time.good shipping.and I love it
Easy to use site, place order, and customer service was courteous and efficient.
I am not overly happy about the product. It is different from the other makeup companies I have tried. It isn't at the top of the scale for someone who is 64.
Sent me things I did not want only wanted the face makeup 🙃
Product burns and stings, when it comes out of the bottle. The free rose water is nice.
So far it am very pleased with my foundation and primer. I think i might need to go a shade darker on foundation though. Applies smoothly. I also like the sealer.
These people are trying to say that I got my product two days before I ever received it so that they can fully charge my credit card these people put pre-authorization charge on my credit card it's tried before you buy it and they put a big zero they don't tell you that you're getting a pre-authorization if they do it's in super super fine print somewhere where nobody would look I live check to check that took up money that I could have used for food or Bill after I try it if I want to buy it you charge me or if I keep it longer than I was supposed to keep it that's when you're supposed to charge me but that's not what they did and then after I repeatedly said I was dissatisfied with it begging for return label they offered to charge me $12.47 you know they'll give me this big discount so that I don't have to bother with the hassle of a return which is nonsense they're going to throw this stuff in the trash anyway they just want to get any Penny out of me that they can and the customer service is going around and around and around and around like a three-ring circus I want to recommend this customer service department anybody I want to recommend this company to anybody and I wouldn't recommend these products you could see my dark circles right through the concealer and the airbrush spray it's a big thumbs down for me
Color pick is incorrect, makes me look yellow. Besides I received extra items that I don't use. Unsure if I selected them. I know I kept going back and forth trying to correct my issues. What a mess
I wanted to try before you buy, but was charged that price plus the amount for a regular shipment order. They said it was just in case I decided to keep it. I explained that either way they had already removed it from my account. Shady. Then they refunded me the try to before you buy price and they still charged me the amount for a regular order before I could even decide if I liked it. The color was also way wrong but it's a lot of trouble to return it.
Love the products. Love the way it feels I will try all the new products!
So I they all my old makeup away due to it being very old. I thought I'd like the "Spray On" items BUT they are hard to use. The Blush spray never came out after I shakes it a million times. Maybe it shipped during a very cold spell?
I finally got the spray on foundation to work but now it seems like it's almost empty.
Not sure if I'd buy this again.
The pallet is great as far as color/shades. I do wish that some of the product place-holders were a little larger, such as the blush and the contour bronzer. However, I absolutely love it and will continue to use it! The foundation is light weight while covering beautifully.
Not very moisturizing. Looked a little flaky (but that could be my skin as I have dry skin).
Answer: NOT worth it! The airbrush is fine but the hassle of auto delivery which I didn't realize was part of it is expensive and not worth it! I canceled and still owe per the "agreement"! Very expensive after all this!
Answer: If it is anything like trying to get the money they take from your bank account, after not receiving ANY products. All I can say good luck, this company is very scandalous, just research the name...
Answer: Hey Gloria! We would love to assist you into this matter! If one of the items are missing from your package - we recommend giving us a call so we can get this reshipped to you! Please contact our customer service team, we have available options to call, email, and live chat in! We are looking forward to hearing from you!
Answer: I absolutely noticed an immediate response to this product
Answer: I haven't use it yet. I only purchased the machine for special occasions
Answer: Ruddy complexions--yes (I have Rosacea and it covered the redness). Scarring--no (I have acne scars that were still very visible).
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Sk...


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