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Luminess Reviews Summary
The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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I bought for Christmas gift for my daughter which has three kids. She likes makeup but not the time to put it on soil figured this could help her.
Hey Rebecca! We know she'll love it just as much as we do! Let us know if we can be of assistance in any way.
Fast easy and I can't wait to get this. I had the airbrush it was wonderful. I have since upgraded and now my daughter is enjoying the airbrush.
Hey Julia! We are just as excited as you!
My first time ordering makeup through Luminess
Once I used the products, I will decide whether to
Continue purchasing thru Luminess.
Omg!❤️ You’re going to love it! We promise, you’ll never want to return to your old foundation
Awesome products, quickly delivered, easy site navigation and the trial is an awesome opportunity to try products before you spend any money for something you might not like!
TYSM for sharing the Luminess LOVE! ❤️❤️❤️
Nice easy to navigate. The makeup covers the face well.
Thank you so much for reviewing your experience and sharing the love! ❤
I love my hand held Luminess makeup kit! I received it as a gift and it's great coverage in half the time too.
Hello Tracy, Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
I haven't seen any noticable difference yet. I don't believe I'd pay to use this product.
Hey Rachelle! It was a pleasure assisting you today! We are so happy we were able to get your order resolved for you! A review has been sent out to you - please let us know if you need anything else, we love making our customers happy!❤️
YAY! We are so excited to hear more about your experience with our system. Spoiler alert: You’re going to love it!
My experience with Luminess was excellent! They were very helpful and I recieved the velvet veil primer very quickly. They had great tracking features on my order.
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
The order part of this item was a pain, it quickly flip through items and I couldn't figure out how to delete some of my order, WAS VERY CONFUSING! Have not tried the product yet hope it is worth all the stress to order it. The process bothered me so much I am not excited to try the product at all
Thanks for leaving your feedback with us! We definitely recommend using our website on a computer or laptop, or using our Luminess app on the Mobile store to make any orders or adjustments. This will ensure all features are readily accessible and functioning properly as well as easy navigation. When deleting items, there should be an X at the right of the product when viewing your cart that allows you to delete the items. Sometimes, using a mobile browser on a device will condense all the information a website has that prevents certain functions to work. Let us know if you have any questions! We are here to help! (:
Awesome love the product! It works so well! Very better in the hygienic sense and it stays on all day and still looks fresh!
Thank you so much for reviewing your experience and sharing the love! ❤️
It's work great I love it it's my skin look beautiful I will keep use it
Your feedback means the world to us and to our entire team! We look forward to serving you again soon and as always, we are always readily available to assist you.
Since I start using luminess I Fall in Love the way my skin look. I don't like nothing heavy on my skin and luminesss give me the nice natural look I am 51 years old and I look great!
Your feedback means the world to us and to our entire team! We look forward to serving you again soon and as always, we are always readily available to assist you.
Easy website to navigate. And the shipping time was so very fast and shipment was packed so nicely.
Thanks for leaving your feedback with us! Our website is designed to provide an easy navigation when looking at our products and happy to hear you had such an easy experience! We are happy you had a positive experience with us and look forward to servicing you again in the future!
Excellent! Product and fast delivery!
We're thinking on recommend it to our friends and family.
We love this feedback! Our goal is to exceed your expectations and we are ecstatic that we met that mark!
As a licensed cosmetologist I am loving it ao far. I need a little more practice. I also need different color match on Blush. I love the coverage. It's the first time I do not see my pores and makeup sitting inside of them.
We are so happy to hear you are loving your Luminess Products!❤️
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
I love the Breeze! It is so much easier to use. I'm not restricted by a cord and it is very compact. I love it!
TYSM for sharing the Luminess LOVE! ❤️❤️❤️
I have not used as of yet.But I know it will be a wonderful experience.
❤️ You’re going to love it! Let us know if you have any questions about shade matching, application, cleaning, etc. We’re here for you!
From the business
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Sk...
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Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️