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Luminess Reviews Summary
The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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My new ultimate favorite foundation… it is so light feels like u don't even have it on … and it stays on all day. And the coverage is amazing. It matches my skin tone better than anything I've ever tried. I'm in love..
The most amazing foundation and primer I have ever used! Easy to apply and looks flawless!
You are going to be enjoying the amazing results that you get with your LUMINESS!Let us know if you need anything throughout your Luminess journey!
Everything I thought it would be. Light airy & easy.
YAY! We are so excited to hear more about your experience with our system. Spoiler alert: You’re going to love it!
Would like to return, very one dimensional. Did not brighten skin, looked flat
Hey Shellie! We would love to help guide you on how to use your airbrush system and makeup! We have available makeup artists on our Facebook page who give amazing tips and tricks to get that flawless look! A member of our team will contact you shortly!
I just found out the price. That was a shock. Return info needed.
Hi Jacqueline! It was a pleasure assisting you today! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️
It took no time at all to order. The items were explained thoroughly.
It was easy to place my order just waiting for my product a little longer but not too bad
Thanks for leaving your review with us! We are so excited for you to start your Luminess journey!❤️
I've been looking for a new foundation or skin tint that won't settle in my lines, etc. I had high hopes for this but it just didn't work like I'd hoped. It may be great for others but it's a hard pass for me.
It was perfect it went on smooth I love it would recommend it to all women
We are so happy our product is working for you! Let us know if you need anything throughout your Luminess journey!
The primer smells great. The foundation is light coverage. So far no complaints.
The product wasnt what I wanted. Now Im waiting for them to let me know they received my product back.
It was a pleasure assisting you today! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️
After ordering online several times, with other companies, I was skeptical that I would actually recieve the order, but it arrived, true to their word, and in a very timely manner. I was impressed with everything I got and even a couple of surprises I was not expecting! Thank you!
Happy to hear you had such an easy experience!Let us know if you need anything throughout your Luminess journey!
This is by far the best foundation I have ever used. Not Cacky the shade was perfect. All around amazing. I will only be using this in the future.
We really appreciate you taking the time to share your experience with us.
I love it, I love the old Air sprayer I had from you guys too this one's better it's awesome I'd love to primer the concealer the foundation and the new serum stoves or to die for I've used it for 2 days and already noticed pretty good difference covers up on my blemishes I just turned 56 and got these big pores and every time I put foundation on I looked worse with the air sprayer awesome sauce
We are so happy to hear you are loving your Luminess Products!❤️
Was going to send it back but will keep it but do not want anything more like the monthly or whatever they send out which is added to more payments. Have what I got and need nothing more. Thank you
Hey Gayle! It was a pleasure assisting you today! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️
I have not use the products just yet but I'm excited to.
You’re going to love it! Let us know if you have any questions about shade matching, application, cleaning, etc. We’re here for you!
Nice and easy. No problem with the company right now this my first time. We will see later in the future how the experience is for me.
We really appreciate you taking the time to share your experience with us.
Thank you for leaving your review with us! Let us know how it turns out!❤️
Just received. Have not tried yet.
Will let you know how it works
Thanks for leaving your feedback with us! You’re going to love it! Let us know if you need anything throughout your Luminess journey!
Great! Easy sight to use. This was a great experience.
Our goal is to exceed your expectations and we are ecstatic that we met that mark!
From the business
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Sk...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are so happy to hear you are loving your Luminess Products!❤️