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Luminess Reviews Summary
The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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The shipping is slow but the overall quality of the product is great!
Was easy to match the right foundation and super easy to place order.
Fast and easy. Not sure I like the foundation shade. It was exactly as described
I like the products but would like to cancel my order. Someone keeps stealing my products.
I canceled this order the day it was placed and the customer service number went through and then hung up on me for 10 tries. I wasn't happy about that and I even sent a message to cancel and there was no response.
Easy ordering, quick delivery, great products. I have just started using the products but I have no complaints
Too many steps putting on all the makeup on. It was very complicated.
I navigated the shopping fine. A little confusing, but, I'm a boomer. The product, that's another story. There is a waste factor and this part I don't care for. As I spray onto the brush, the o er spray is something I cannot catch and that product is gone. So, I feel my money is misting into the air. As for coverage. It isn't whst I expected. It's ok. It gets a 6 out of 10.
Well I thought I was supposed to have a trial period but you charged me up front.
I ordered the Luminess after seeing the ad, hoping it would be an easy and quick makeup routine. I do like the products that I've used, but it is so messy trying to spray it on the brush, so I spray it on my finger, which I don't really like to do then use the brush to spread it over my face. It's got good coverage and I like the powder that came in the compact with all the other things (eyes, cheeks, face) but I don't use the other things because they are too small to use a decent brush with and they would just end up all mixed together. So, if I could just buy the powder and I wish the foundation came in something other than a spray, I would probably really like that.
I received more products than I expected And had to purchase all of them in order to keep what I wanted.
The website had a glitch, but when I contacted customer service it was taken care of right away. Thank you... Please cxld any extra orders in the future as I don't wear makeup and this will last me a long time. Thank you.
Great with my mature skin and good natural coverage. Will be using this from now on.
This is not worth the money. The foundation may as well be water. The eyeshadows don't last 4 hours. The makeup brush came apart within a week.
Easy to use website, great products. Would definitely recommend.
I have been wanting to try this makeup for awhile. It's alright. It does however dry and makes my face feel strange. I also broke out shortly after trying it. I probably won't be ordering again because there are so many other brands to choose from. I used to have the air brush machine. I did like that.
* no matter how long I shake the can, the ball is always loose.
* the application is easy.
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The product is too orange and dark. I won't use it. I will be sending it back. As for the experience, I haven't tried it yet. I'm hoping it's a good foundation.
Sorry but I can not use these products as they don't agree with my skin.
Simple and quick, left me looking flawless I would recommend it to all to try.
From the business
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Sk...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members