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Luminess Reviews Summary
The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Received it fairly quickly and everything was packaged perfect & neat. There's so much more included than I was expecting. I love all the trial offers and free samples. I even received another promotional offer for 25$ off any items. Thank you! I look forward to trying out all the various items.
Thank you for taking the time to review our product!
The product is great, I don't have to use face powder anymore, it gives a matte finish, which I love
We are overjoyed to learn that you enjoy using your Luminess products.❤
NO ISSUES, I HAVE USED YOUR PRODUCTS IN THE PAST AND LIKE IT A LOT. HAVE NOT TRID THE COLORS OF 100 YET. LAST ORDER WAS THE NUMBR 70 FOUNDATION.
This warms our hearts! Thank you for being the best part of Luminess!
It went on very blotchy. I will not be reordering this product. Please cancel my subscription
Thank you, I finally got the sample last week. Unfortunately this color 030 does not match my skin. I should probably get 020. I left a message for the customer service rep who gave me a call but have not heard anything from her yet. I just need to know how to return this item coz i got rid of all the packs.
Hi Tzarina!We are committed to providing world-class service and we would like to make things right. A member of our team will contact you shortly!
It's my go to make up. I've order twice and will continue to use it
This warms our hearts! Thank you for being the best part of Luminess!
I've tried many different Facebook ad make up. And hate them all. I was shocked how much I loved this. It's super light weight. My skin feels amazing. Even my husband noticed. I was worried because some have commented it's a bit orange, but it applied nicely. I definitely will be ordering again.
Thank you for taking the time to review our product!
Product arrived quickly and the formula is amazing. It's very light and feels soft. I would reccommend to anyone who wants a fast application without all the heaviness of a foundation.
This warms our hearts! Thank you for being the best part of Luminess!
It's a good product but I have lg pours so it doesn't cover everything
TYSM for reviewing your experience! We are always looking for ways we can improve! ❤
This was easy, timely and had great customer service. The product itself was not for me, but I loved the brush.
Thank you so much for reviewing your experience and sharing the love! ❤
Since this is new I am having problems adjusting to luminescent,doesn't seem to have necessary coverage.
Thanks for sharing your thoughts! Keep in mind our Silk formula is designed to be buildable, so focus on building thin layers up rather than going heavy and getting uneven results!
Perfect color match! Fantastic coverage! It was shipped and delivered very fast and I'm overall happy!
This warms our hearts! Thank you for being the best part of Luminess!
Perfect coverage, feels like your not wearing anything
We are thrilled to hear how much you are enjoying your Luminess products! ❤
I have tried numerous foundations and the Luminess is by far my favorite. Makes me look younger and more confident. Highly recommend.
This warms our hearts! Thank you for being the best part of Luminess!
The spray foundation just isn't for me. Looks cakey on my skin.
TYSM for reviewing your experience! We are always looking for ways we can improve! ❤
Easy to place my order and I love this product! It is light but great coverage and I love the brush!
Thank you so much for reviewing your experience and sharing the love! ❤
My face itched tremendously. I tried using just the foundation and it still itched. Disappointed because the color was spot on.
From the business
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Sk...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are thrilled to hear how much you are enjoying your Luminess products! ❤