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Luminess Reviews Summary
The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Customer support was very helpful and genuinely cared about my situation. Very nice to know good people are still out there! Thanks!
The color does not match, I just received it today. It also did not come with a primer so it is very alert and gets stuck in fine lines. The eyeshadow is pretty and pigmented. Hopefully customer service will send me another color and extend the 14 day period because I'm not going to use anything until I have the foundation in my shade.
The foundation is very orange and doesn't cover evenly leaving blotches of makeup and no makeup.
It's easy and fast to order my choice color
Yes it was easy to choose my choice color..
I was very hesitant to try this as I've never had much success color matching online. I also had not used a spray foundation. However my color was spot on and the spray was easy to use. The spray foundation is very buildable coverage wise.
Product was lightweight and easy to use. The customer service and satisfaction were excellent!
The makeup goes on well and I like the color. The only thing I was disappointed in was that I had to go out and buy a foundation brush. I thought your product came with one but maybe I understood that wrong.
This covers my redness in my cheeks without being too thick.
Very light weight coverage but covers well. I never seem to pick the right shade but I did and it's a great match. The brush that comes with it is very nice. I love the color palette of the eyeshadow/cheek/ face powder. I've used it everyday since it came in the mail.
LUMINES S is true to its claim. IT makes me look at least 10 years or a bit more younger than actual age. Goes on light and coverage is fantastic. I have natural dark.circles under eyes so I know. It is absolutely worth it!
The makeup did not cover as described and really dried out my skin. The makeup wipes are dry and did not remove the makeup at all, also dried out my skin
I love how light this product feels on my face. Perfectly natural looking on. I would definitely recommend this product!
Fast & easy no hassles & the primer feels nice & cool on your skin! Great long lasting coverage of the makeup! I would purchase this set again!
First order was a little too light - sent out a different color and it was a great match - I'm satisfied!
This foundation is great, easy to apply and gives a flawless look. Very light feeling, but full coverage. Doesn't wipe off on clothes.
I got the wrong shade & when I called they sent me a new shade and extended my trial period without any charge. Great service!
I only used the spray makeup and brush provided. I thought it went on very smoothly, and it lasted all day long and still looked fresh at the end of the day. I didn't try any of the other products, as I didn't order them, and have sent them back to you! I expect to be credited or not charged for them!
I love the setting spray. Keeps my makeup looking fresh for hours. The color matches perfectly.
It took very long to get the product the shade is not my color, coverage is not what i was expecting
From the business
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Sk...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members