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Luminess Reviews Summary
The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Beautiful coverage and I love that it came with a primer.
We are so happy to hear you are loving your Luminess Products! Let us know if you need anything throughout your Luminess journey!❤️
This is super easy and light weight. It looks so nice when applied and blends well. Doesn't look caked on
This warms our hearts! Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
Very helpful fantastic bedside manner. She answered all my questions and helped with my order
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
This foundation is one of the best I've used in a while! I love the consistency and the way it feels on my skin. It last all day and it wears so good!
YAY! We are so happy to hear you are loving your Luminess Products!❤️
I had previously put off ordering because I was afraid that the shade wouldn't be right, I was so wrong. This went off so smoothly and the foundation exceeded my expectations.
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
. It is easy to purchase through the app and secure. Shipment can be tracked. Excellent experience.
Happy to hear you had such an easy experience! Let us know if you have any questions once you receive it! ❤️
I'm not sure yet...
As a person who is skilled at applying airbrush makeup, I wasn't impressed... No matter how far I hold the gun dispenser the makeup comes on heavy and my skin feels very dry. The colors are okay... I'll probably send back at the end of my trial period.
Let us know if you have any questions! We’re here to help!
Was not happy with the way the makeup looked on my skin
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
I ordered lip colors and quality of each is awful. These were gifts for my mature daughters. Every one of the colors bleed, transfer to teeth and colors were gone within a couple of hours.
We are so excited for you! Let us know if you have any questions once you receive it! ❤️
So far seems good. Product feels light on the face
Thank you for taking the time to review our product! ❤️❤️❤️
The color was a good match, I like the coverage but this stuff comes right off if you even barely touch your face. I even used primer, my setting powder, and setting spray and it still comes right off. Was really hoping I had finally found a perfect foundation for me because I've been on the hunt forever now that I'm in my late 30s and have forehead lines. Sadly this one doesn't work for me at all. I want something that will stay on all day without you having to cake other products on top of it because then it looks horrible on those with forehead lines or wrinkles.
Hi Christina! We have recently tried to contact you and were unable to reach you. We wanted to ensure you are completely satisfied. Please contact us back, and we would be happy to get you taken care of!❤️
You can tell where the makeup sits on the skin, it even appears cakey when the spray is too strong. Which is annoying because that's the entire reason I bought this device, to avoid caking.
Hi Anna! We have recently tried to contact you and were unable to reach you. We wanted to ensure you are completely satisfied. Please contact us back, and we would be happy to get you taken care of!❤️
I wore it hot, cold and sweaty days. It lifts and moves. I waxed my face because I thought maybe it was a little hairs, but no. I wanted to love it so bad and change to a lighter foundation I'm a heavy coverage kinda girl I guess. I'm going to be sending it back.
Hey Liny! It was a pleasure assisting you today! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️
I have advanced arthritis in my hands The problem is that the cosmetic tubes is that I couldn't open them so i had to resort to a knife
Once I finally got them open I was fine.
The cosmetics are pleasant smell. The product was very hydrating and easy to apply.
Thank you for taking the time to review our product and sharing your experience, we are always looking for ways we can improve! Please let us know if you need anything throughout your Luminess journey! ❤️❤️❤️
Love how easy it is to put on and how it makes your skin glow. You don't have a cakey looking face and you don't feel the makeup.
We are so happy to hear you are loving your Luminess Products!❤️
I like this product, but I don't think I'll continue using it. It kind of just sits on top of my skin and gives my skin an odd looking texture. It hasn't irritated my skin at all though. I just don't care for the look of the finished product.
Thank you for taking the time to review our product! We would love to recommend that you check our Facebook lives with our beauty expert, Heather, so you can learn more about our product! https://www.facebook.com/groups/luminesslive ❤️❤️❤️
I am not impressed with the coverage and definitely does not last all day.
Please keep in mind, the coverage depends on personal preference. Our Airbrush Spray Foundation is buildable, so you have nothing to worry about if you prefer a higher coverage finish! We recommend consulting with our makeup artist who is on Facebook live who can show some tips and tricks for getting the flawless look at this link: https://www.facebook.com/groups/luminesslive ❤️❤️
Thank you so much for taking the time to share your experience. Let us know if you need anything throughout your Luminess journey!❤️
From the business
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Sk...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to review our product and sharing the love! ❤️❤️❤️