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Luminess Reviews Summary
The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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No muy buena. Primero se demoraron un poco, después ninguno de los productos resultó lo que esperaba, bueno, la brocha, el agua de rosas si.
Gracias por preguntar. Saludos
So far the makeup seems good overpriced I won't be buying it again
I did like spraying foundation on a brush. And the serum. The brush was too small. Wasn't wide enough
Fast delivery. I love the product. It's my favorite make up spray
You send me the wrong bottle, and I was charged for this, why was I charged for $42.00 I didn't receive the white bottle which is for dehydration instead u send me another foundaton. Please I'm I being charge for the whole product now. I hope I don't owe anything else.
Everybody is very helpful and considerate, and always gives me the information and the courtesy that I need always helps me with my problems which are few and far in between but everybody and now and again gets an issue. You always resolve it for me I love luminous as a cosmetologist for 30 years. I have recommended Your product too many.
I have liked many of the products, however, the various bottles...the gold comes off. One product leaked during shipping and was empty and everything was wet
But it will be good after some sun exposure. Some Issues with the delivery, date of delivery change a couple of times. And no really notifications about it. Just noticed because I checked when I didn't receive on the date was previously notified.
The product is very good. The color match was perfect. I love the ability to have a primer along with the foundation.
This is the easiest makeup to use. It is very smooth on the skin. The remover is very moisturizing. The eyeshadow is great also. Blends well and stays on through the day. Overall I am very happy with LUMINESS
I did the try before you buy a couple of items were gifts for trying the items but I got charged like $170.00 that's way to much when it was supposed to be a deal
Love it! It makes my skin look so good. It actually looks flawless! And the customer service was outstanding
My experience with Luminess has been great and the makeup really looks great when you use it
I just wanted to try the 12 piece makeup set. Someone put a bottle with liquid in it and is spilt and everything I ordered was wet when it arrived.
They are supposed to be sending me a new one.
I am almost 50 and I love the way these products feel on my face. I gave away ALL my makeup. Easy to put on and amazing to wear!
It's excellent product just not what I was looking for or expected it to be.
Easy application, coverage is beautiful, hides all imperfections with feeling caked on and doesn't settle into wrinkles but rather it gives you a beautiful, natural look 💞 The blush is perfect, giving you a natural looking glow on your fa.ce. My makeup shade was a little darker than I wanted, it otherwise a beautiful, long lasting finish.
While the texture of the product was nice, it is very orange so I can't wear.
From the business
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Sk...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members