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Luminess Reviews Summary
The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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I was so excited about getting my new handheld Breeze, but after a couple of uses it started to clog up, even though I cleaned it after each use. I wasted a lot of my makeup in this item. Very disappointing.
Ordering was super simple and totally customer driven. Being able to try this product first was a huge selling point for me. I tried it and now I'm hooked. Will be doing business with Luminess from here on out.
Happy to hear you had such an easy experience!Let us know if you need anything throughout your Luminess journey!❤️❤️❤️
I have used this product for a week now and I love the results! It nurtures my face and makes me feel and look younger.
Happy to hear you had such an easy experience!Let us know if you need anything throughout your Luminess journey!❤️❤️❤️
Good experience. The product goes on smoothly and doesn't come off like some other products do.
Happy to hear you had such an easy experience!Let us know if you need anything throughout your Luminess journey!❤️❤️❤️
The experience with the company was good. The product is not as smooth on older skin as I had hoped.
Thank you so much for reviewing your experience! Our goal is to make sure that using our products is successful for you. Not only that, but we have two ways to help you, experts available to answer your questions, train you, and show you techniques to make your experience better. You may go Live on Facebook with Heather https://www.facebook.com/groups/luminesslive and/or you may contact our Beauty Experts at (800)416-9981.
The color is too light for my skin.
It was easy to place your order and it did not take long for you to receive your order
Happy to hear you had such an easy experience!Let us know if you need anything throughout your Luminess journey!❤️❤️❤️
Hello there! LUMINESS Airbrush Spray Silk Foundation & Hydrating Primer Kit covers imperfections, fine lines, and wrinkles for a flawless finish. Please keep in mind, that the coverage depends on personal preference. Our Airbrush Spray Foundation is buildable, so you have nothing to worry about if you prefer a higher coverage finish! 🤩
I love the product but I think I got the wrong color. It just making my face look red. I need a different one.
Happy to hear you had such an easy experience!Let us know if you need anything throughout your Luminess journey!❤️❤️❤️
Tell my friends about the product, how easy it was to apply. H
Happy to hear you had such an easy experience!Let us know if you need anything throughout your Luminess journey!❤️❤️❤️
Ordering was seamless, but once I received the product I realized that I ordered the wrong shade. No means to resolve the issue.
Happy to hear you had such an easy experience!Let us know if you need anything throughout your Luminess journey!❤️❤️❤️
The coverage is pretty instantaneous and definitely buildable. The color match was off a shade or two, but I still used it a few days to see if it would last all day which it did not. I tried it with and without the primer and with and without the setting powder, and no matter what it was clumpy and cakey by the end of the day. Not impressed at all
Hello there! LUMINESS Airbrush Spray Silk Foundation & Hydrating Primer Kit cover imperfections, fine lines and wrinkles for a flawless finish. Please keep in mind, the coverage depends on personal preference. Our Airbrush Spray Foundation is buildable, so you have nothing to worry about if you prefer a higher coverage finish! 🤩
I wasn't sure how this experience was going to go so I opted for the try before you buy. I am completely satisfied with the coverage and the luminescence of my make up. The shade match is perfect! The combination of the primer foundation and sealer gives me an all day Face and it even last through my hot flashes. Thank you Luminess!
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
This is such an amazing product which I was looking for so long.perfect natural finish.
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
This foundation is Super lightweight on the skin and last all day!' I love it!
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
Great coverage! Leaves my skin looking and feeling healthy. I've gotten a lot of compliments
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
I absolutely love this makeup. So easy to apply and light on your face. Color matching was perfect!
This warms our hearts! We are thrilled to hear how much you are enjoying your Luminess products! ❤
Good, they resolved my issue, I need another shade of foundation and everything Good now
Thank you so much for reviewing your experience and sharing the love! ❤
Made my skin itch and slightly red I had to remove and put on a lotion
Hey Florence! It was a pleasure assisting you today! We are so happy we were able to get your order resolved for you! A review has been sent out to you – please let us know if you need anything else, we love making our customers happy!❤️
The shade I chose…Fair…is perfect…it's smooth, comfortable and so natural looking…I will only wear LUMINESS from now on….
Thank you for taking the time to review our product! 💖💖💖
Package came with no instructions and it didn't match my skin at all
We have been recently trying to contact you over the phone, but were unable to reach you. Please contact us back a good time to give you a call, so we can resolve this! ❤️
From the business
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Sk...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Happy to hear you had such an easy experience!Let us know if you need anything throughout your Luminess journey!❤️❤️❤️