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Luminess Reviews Summary
The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Great match and it applies nicely! Goes on smoothly and doesn't sink into my fine lines. Also great coverage and stays on
Hi Lisa, thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
The makeup was very easy to use and I was very happy with my buy.
Hi Tiffany, thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
Quality of products so far good experience, coverage is beautiful
Hi Olivene, thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
It was amazing.It was very easy to set everything up and choose a color and it was a perfect match.I truly enjoyed this experience and would recommend it to anyone
Hi Gloria, thank you so much for reviewing your experience and sharing the love! ❤️ 🥰
This product did not give me the finish that I expected. It is way too expensive to not live up to the hype. Was not smooth and did not provide the coverage I expected.
Hi Nazaarah, It was a pleasure assisting you today! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️
The ease of online ordering was great. Received all my items in my order!
Thank you so much for reviewing your experience! 💗
I enjoyed the product overall. I would recommend it to my friends who wear the makeup on a daily basis.
Our goal is to exceed your expectations and we are ecstatic that we met that mark! 😊
Just use one time still have to get used to the fact it's spray on and get used to spreading it out and how much I need to use and learning to use blush after her before and highlight her and concealer
Thanks so much for leaving your feedback with us! So happy to hear you have had a positive experience!💓
Great customer service when soliciting help and the product is amazing.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.💖
Easy to apply well great coverage. No streaks. The shade match was good.
Thank you for taking the time to review our product! ❤️❤️❤️
Great service, received it quickly and the product is fantastic.
Hi Susan, thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤
Was great and fast! Even the packaging was great. I feel that product is very well researched and kept my skin nice and soft.
Hi Caridad, happy to hear you had such an easy experience! Let us know if you need anything throughout your Luminess journey! ❤️
I was expecting high, I did not expect from Luminess to have so low graded product does not do any color shading, it is not even good as other simple coloring product, brush is big, spray is not setting the color to my skin tone, it will fade instantly. Overall not a worth for me
Hey Kumara, we would love to assist you further. We were unable to reach out and are looking forward to hearing more from you.
The product is nice but wish the color was the right color for me. It was a little light for me.
Hey Dominique, we would love to assist you further. We were unable to reach out and are looking forward to hearing more from you.
Was not what I expected it to be on my skin it was the right texture, color but came off easily
Hey Rochelle, we would love to assist you further. We were unable to reach out and are looking forward to hearing more from you.
The product didn't cover my scar.I tried using it a few times but was unsuccessful in covering the nose scar/
Hey Tanis, we would love to assist you further. We were unable to reach out and are looking forward to hearing more from you.
I love it.It is not the correct shade for me but I will keep it I have reordered another color
Hi Kumarie, thank you so much for reviewing your experience and sharing the love! ❤️🥰
From the business
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Sk...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Devon, We are committed to helping you find the success of using our products! We recommend consulting with our makeup artist to ensure the correct application process is made when it comes to airbrushing.We sent you a link via email -Let us know if you have any questions, we are here to help!