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Luminess Reviews Summary
The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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I haven't received my order and will be calling customer service tomorrow.
Got complements on my first trial. Looks very natural. Love it
Hi Pushpa, Thank you so much for reviewing your experience and sharing the love! ❤️ 🥰
I love the luminesse products they are definitely top quality products, and I will definitely be ordering more in the future.
Hi Lori, This warms our hearts! We are so happy to hear you are loving your Luminess Products!❤️
I have enjoyed wearing this make-up! It gives me a flawless look. I even bought my mother the set, bcse she kept complimenting mine. Thank you Luminess!
Hi Jazz, this warms our hearts! Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
My wife has used this Luminess product for many years. When the spray applicator began to give some problems, went to the website, placed an order for a new one and received it very quickly. Happy wife, happy life.!
Hi Laurie, this warms our hearts! Thank you so much for reviewing your experience and sharing the love! ❤️🥰
Started having trouble getting spray head to clear and clean. Finally it began not working. After reading the manual, found that they need to be replaced every so often. So, ordered a new one, it arrived quickly, and installed easily.
Very happy. Works great!
Worst makeup ever. It turned my face yellow. I would honestly like my money back
Thank you for leaving a positive score in our review! We're thrilled to hear that you had a delightful experience with us. Your feedback means the world to us. If you have a moment, we'd love for you to consider sharing your positive experience on other platforms like Instagram and TikTok. Or the Better Business Bureau (BBB). Your review can help spread the word about our exceptional service to even more people. Thank you again for your support.
I love this product because of the smooth way it covers my face. I have large pores and this product covers more of my pores. The added bonus is, no caking!
Thank you for leaving a positive score in our review! We're thrilled to hear that you had a delightful experience with us. Your feedback means the world to us. If you have a moment, we'd love for you to consider sharing your positive experience on other platforms like Instagram and TikTok. Or the Better Business Bureau (BBB). Your review can help spread the word about our exceptional service to even more people. Thank you again for your support.
Quick and easy but too many add ons. This product still shows more wrinkles then I had anticipated. It's good but I thought it was gonna be even better.
Thank you for leaving a positive score in our review! We're thrilled to hear that you had a delightful experience with us. Your feedback means the world to us. If you have a moment, we'd love for you to consider sharing your positive experience on other platforms like Instagram and TikTok. Or the Better Business Bureau (BBB). Your review can help spread the word about our exceptional service to even more people. Thank you again for your support.
Airbrush is for any age for flawless looks. But for older skin it doesn't cake.
Thank you for leaving a positive score in our review! We're thrilled to hear that you had a delightful experience with us. Your feedback means the world to us. If you have a moment, we'd love for you to consider sharing your positive experience on other platforms like Instagram and TikTok. Or the Better Business Bureau (BBB). Your review can help spread the word about our exceptional service to even more people. Thank you again for your support.
I love the spray primer and foundation. It is so light and gives great coverage. Does not settle into skin lines
Thank you for leaving a positive score in our review! We're thrilled to hear that you had a delightful experience with us. Your feedback means the world to us. If you have a moment, we'd love for you to consider sharing your positive experience on other platforms like Instagram and TikTok. Or the Better Business Bureau (BBB). Your review can help spread the word about our exceptional service to even more people. Thank you again for your support.
Wonderful the best product I found covering all my age spots, stays on all day and does not run, or smear, I am a 89 year old young women and very happy with the product.
Thank you for leaving a positive score in our review! We're thrilled to hear that you had a delightful experience with us. Your feedback means the world to us. If you have a moment, we'd love for you to consider sharing your positive experience on other platforms like Instagram and TikTok. Or the Better Business Bureau (BBB). Your review can help spread the word about our exceptional service to even more people. Thank you again for your support.
Love the foundation its very lightweight and doesn't cake on your face like others do. Great product will definitely order again!
Thank you for leaving a positive score in our review! We're thrilled to hear that you had a delightful experience with us. Your feedback means the world to us. If you have a moment, we'd love for you to consider sharing your positive experience on other platforms like Instagram and TikTok. Or the Better Business Bureau (BBB). Your review can help spread the word about our exceptional service to even more people. Thank you again for your support.
Placing order easy. Receiving order right on time.
Did not get the coverage I wanted. Would not stick to my face. So sad. I was excited about it. But it did not work for me.
Thank you for leaving a positive score in our review! We're thrilled to hear that you had a delightful experience with us. Your feedback means the world to us. If you have a moment, we'd love for you to consider sharing your positive experience on other platforms like Instagram and TikTok. Or the Better Business Bureau (BBB). Your review can help spread the word about our exceptional service to even more people. Thank you again for your support.
The order came pretty quickly but the match to my complexion isn't right
It was a pleasure speaking to you this morning. I am happy that I was able to be of service. If you have any inquiries or require further assistance, please don't hesitate to let us know. Our dedicated team is here to provide you with the support you need. We look forward to hearing from you soon. You may contact Customer Service or you can live chat 24/7.
Just ordered. It was a quick quiz. Excited to see if it matches
I will be returning them all, cos i cant keep up with the mess it creates when sprayibg on the brush, plus it is not my shade. It is visible when i wear it
Hey Nneka, we would love to assist you further. We were unable to reach out and are looking forward to hearing more from you.
Great new product! Less preparation. Quick easy go! Easily ordered, arrived fast.
Hi Deborah, thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
Perfect color match. Super soft and smooth on my skin. Looked like I wasn't even wearing foundation. Very natural look.
Thank you for leaving a positive score in our review! We're thrilled to hear that you had a delightful experience with us. Your feedback means the world to us. If you have a moment, we'd love for you to consider sharing your positive experience on other platforms like Instagram and TikTok. Or the Better Business Bureau (BBB). Your review can help spread the word about our exceptional service to even more people. Thank you again for your support.
Love the razor...it works great! Would recommend it to family and friends!
Hi Lisa, We are so happy to hear you are loving your Luminess Products!❤️
Since the first time I tried Luminess, I fell in love with it and have not stopped using it! It is such a light foundation, you can barely tell that you have it any foundation on. Wouldn't you anything else!
We tried to get in touch with you but we were unsuccessful. We would love to get you taken care of. Please give us a callback.
Feels like you have no makeup caked on. Love it. Just ordered the whole kit and can't wait for it to get out and to me too. I hope it's as good as it looks.
Thank you for leaving a positive score in our review! We're thrilled to hear that you had a delightful experience with us. Your feedback means the world to us. If you have a moment, we'd love for you to consider sharing your positive experience on other platforms like Instagram and TikTok. Or the Better Business Bureau (BBB). Your review can help spread the word about our exceptional service to even more people. Thank you again for your support.
From the business
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Sk...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Meredith, we would love to assist you further. We were unable to reach out and are looking forward to hearing more from you.