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Luminess Reviews Summary
The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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The coverage that this makeup provides exceeds my expectations! The makeup is very lightweight so you barely know it's there. It last all day without reapplying! Definitely worth the money!
Bought the airbrush face and body coverage which is fine and works well although I think my shade is a bit light but the real star is the Airbrush baked tanning mouse---gradual tan, no streaks and They sent a great mitten to apply it on - looks like a natural tan
Only bad thing is o need to x out stuff I don't want.including the shipping insurance and the subscription. Nothing in cart about the free gift. I will be surprised if I get it
Some what discussed all items did not function correctly. Will try again it could have been me
It was good, however sometimes requests slip thru the cracks.
No idea yet. Just ordered. I received order and I am pleased with all, except I never got the the cloth to take makeup off. Also your communication from the beginning has been awesome. Thanks
It was fine. Order arrived on time. Products are great and match well.
I'm hoping for my wrinkles and dark spots etc will not show a miracle 💦
Luminess coverage didn't blend well on area that needed covering, side of feet from floor to ankle area.
I dislike the color, the way it is applied, the coverage, & the time it takes! I want to return the order!
Shade selection a bit of an enigma. Great selection!
The foundation color name is deceiving. It is way too orange, not tan. I won't use it.
I paid and do not have my order yet. I feel that after a month, I will have it, but I don't have it yet
The tones are perfect 💯, I love it, thank you, is very easy to apply, and I'm ready to go
I used it before this air makeup, and I love it
Jaime énormément ces produits c'est ma toute première expérience avec la marque j'aimerais tout se passe tres bien avec mon visage
As a Black woman, dark with yellow undertone, it's very difficult to match color online. The dark is too dark and the tan is too light. Tried to make it work, but no good. Didn't bother to return..
Confusing and shipping price quoted different at checkout!
The primer felt great nice and cool. The foundation felt very silky. Great coverage. The products are wonderful. What I don't like is when you add things to your shopping cart. Your app adds more things to my shopping cart than what I added and they're very expensive things $39 here $36 here. I am on the budget and there's no way to remove those things from my shopping cart I did not want them I didn't ask for him but yet there they are. That to me is wrong very very wrong so even though your products are great I will not buy anything from you again because of your practice but trying to cheat people bye-bye Cheryl Diaz
Seems great. I hope the product works as it should. Excited to us
Great product! Easy to apply, great coverage, and an almost perfect color match. Shipping was pretty fast and direct. Only thing that caught me off gaurd was the $70 hold placed on my account. Make sure you read the fine print.
Easy, straight forward, and no issues when I placed my order.
Mostly good. See above. My finishing spray out in the packaging. I will call customer service.
Not happy with some of the products they make me feel greasy I didn't like it so I'd like to just send it all back I didn't save the box but I don't like the feel or look of the products I'm sorry 😔
Great coverage and very soft and pretty
Would buy again
Not too heavy but covers all flaws
The foundation makes my face look orange so I can't wear it but I like the blush.
I canceled my order after I received it because after I tried it it's no better than makeup I was using.
You were supposed to charge me $5.90 to try before you buy but I guess I'm paid now so
From the business
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Sk...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members