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Luminess Reviews Summary
The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Presently okay, due to receiving my product late I am just beginning to see if it is a product I'd like so I need to talk with a rep and see if I can advance my trial dateperiod!
I had no issues with the products. Did not have to call customer service for anything. Fast shipping!
I don't even know enough yet to say one way or another
The blush was not as expected. When applying, it took off my foundation.
Great product! So fast and easy, wouldn't use anything else.
This make up is no good for someone who has wrinkles, I tried it and don't like it, the primer is nice it makes your skin feel soft but the makeup sucks
I use it to cover red marks on hands. The coverage of the product was just what I needed.
I saw it before and I wasn't sure but today I'm trying it!
The product came late, I tried the full coverage and I like it but it was the wrong color and I called and ordered the shade l40 I had previously ordered l30 and it is to light. Customer service said they would extend my trial so I could try the new shade and that my card would not be charged. I think I will return the airbrush gradual tan because i thought it was an instant tanner. Other than the late arrival things were great except for wrong shade which was my fault for ordering the wrong shade.
Not enough description for individual products was the only reason for the 4 instead of 5
I need to order other products before I use the things I got. I didn't realize I needed other products to do this properly
Trying to return the wrong color match. It's just too much trying to match my correct complexion color.
Good and loved the product make my skin feel so natural and beautiful
Easy to order, delivery was a reasonable time frame. I didn't have any issues and my order was correct and as expected.
I don't like the product, not as I had hoped for. Am wanting to return it.
It just charged me over 70.00 before I could try it, what gives!
Love the product. The price I was charged was more than stated when I purchased the product.
I bought this to use on my legs. I have cancer and it has caused dark spots on my legs which I'm hoping this makeup will help cover them. Can't wait to try it.
I haven't had any problems so far with the product, try it for yourself and see how it works for you.
The website doesn't clearly show where certain products can be found
I enjoy how quick I can put on the makeup and look natural. Looks good on.
Was supposed to pay shipping, wghoch I did. After I received order, you were going to charge me the full amount. The amount charged to the credit card was not the amount agreed upon, nor the amount advertised would be the total cost of the "special offer". Hence, why I hesitate to buy anything from you. Please review my order and provide credit and charge me correctly. Thank you
Watch out for the membership you pay 72 after make up order well shipping.
Good product, goes on smoothly, looks natural, I like it! Good
Coverage to skin tone is perfect if you choose the right color.
From the business
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Sk...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members