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Luminess Reviews Summary
The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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I ordered body makeup and received 4 items. I am really disappointed with all of this.
It goes on smooth and stays on really well, the primer helps the makeup stay on.
The color I chose could have been better but I haven't had a chance to take care of that. I need less yellow overtones and more pink. Otherwise, I think the product is worth trying.
I've used Luminess off and on for several years. I'm anxious to try this new product.
I ordered the product to cover The dark spots on my legs. But the spots still shoe through the make up. I may need a Primer. That was offered with my try before you buy option
It was very easy to use. The product looked and felt great on.
It was easy to use. Hoping I like the product. Always wanted to try. Like the idea of try before you buy!
I like the way it doesn't clog my pores and it is so easy to use..
I don't know about shipping I just placed my order
It was very simple and it looks amazing. I'm not a makeup person but with age things change. I look and feel great!
I like the way it feels on your face! But I just don't wear makeup everyday so please cancel my subscription or order until further notice!
All is well…I have not tried this product, but am looking forward to it…I don't believe it will be compatible with my type rosacea….(thick skin) the customer service representative could not have been more informative or kind!
The advertising for Luminess full coverage foundation is misleading. While it is a good product, it failed to cover two marks on my face, not particularly dark, but they look like bruises. The ads show the foundation completely covering tattoos, so it should have covered the small, dark marks on my right cheek. It failed to do so, nor did the concealer work either.
It took forever to get the product. I am very disappointed in all of the products I received! The color is terrible, the finish is awful, the blur cream is a joke. This was a total waste of my time and money. Well I did like the brush
I really like the foundation and I love the colors on the eyeshadow palette.
I was surprised at how much I loved how easy it was to apply and the way it made my skin look silky and smooth.
My color choice goes on smoothly with my Luminess brush. The 120 blend enhances my skin color and creates an awesome palette!
I Love light deep and makes me look my best!
I only wear it when I go out but when I do, I get various compliments on how pretty I look. Those who make those compliment I encourage them to purchase the product. My mom (85) doesn't wear make up but I will try to get her To purchase it. I believe once she see how pretty she looks, she will buy it. Thank you luminous.
Shopping is fine, especially when you can try before you buy it. I just love getting compliments every time I wear it
At first, I was kind of skeptical but after the first time using it I was amazed and absolutely love it!
I was very impressed that I was able to get another color since the first one was too light. The only thing I did not appreciate was being put on subscription which I called about and canceled. I'm the only one who should decide when and if I need more product and don't like having a scheduled delivery. I do like the product and will reorder when I need more.
I wish it would cover white scars. It doesn't. I'd be so happy if it did. I even ordered the color of my scars and nope!
I've tried ordering for three days and it's ridiculous.
I used it for the first time on Sunday and nobody noticed that I had on makeup
It is amazing. It's easy to apply. I first thought it was too dark, but it looks great!
From the business
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Sk...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members