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Lulus.com is the style destination for trendsetters worldwide! Fans covet the popular Lulus label, emerging designer mix, and favorite go-to brands!
















Lulu's has a rating of 3 stars from 551 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Lulu's most frequently mention live chat, free shipping and online shopping. Lulu's ranks 69th among Women's Clothing sites.
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I loved the color and the cut! I only had to get it hemmed at the bottom, but that's because I'm short
The fact that returns are so easy makes me want to shop there. Also all the clothing I have purchased has been the best quality
The service is amazing and all the clothes are extremely cute and great quality! If I ever had any questions they were always fast to answer and very nice.
Love everything on this site! The clothes fit true to size and the material is great. Really easy to do returns and someone is always on to respond back if I need help.
I love the clothing! The return process is super easy. I usually purchase several outfits, try them on, keep some and return the rest. It is totally hassle-free. Lulus responds quickly and efficiently.
I got my bridesmaid dress from here for a wedding that was moved up. The dress we well priced, fit correctly to their sizing chart, and arrived fast!
I love everting about lulus expect that they don't have the app yet and the return label should be free.
Good quality clothing, easy check out, fast shipping and free returns. I have been shopping at Lulus past 3 years, never had a problem. Costumer service always helpful and friendly.
This site is awesome, easy to shop, get outfit ideas or just browse. I check in almost daily. It's easy to look at past purchases, create new outfits or remember an oldie but a goodie. There customer service is excellent, and returns with an account credit of 5% is genius.
I recently ordered a dress used as a Bridesmaid dress it fit perfect but the hem on it kept twisting I don't know if I just recieved a defective dress or what but I spent the whole night adjusting my dress other than that I always order from Lulus and my orders are always more than perfect
It is always an amazing experience ordering or completing returns with Lulus. Staff is extremely professional and always helpful.
I love Lulus, I get 90% of my clothes there. Always cute, and easy to return /exchange if need be. Usually have great coupon codes, especially if you are a VIP!
I've been really happy with everything I've ordered from Lulu's. Sizes have been true, great prices, ship quickly, and lots of compliments.
The wrong dress was sent to me and when I returned it to them Lulus had said I returned a dress which did not belong to them. Which made me so confused since that was the dress that was sent in the first place. I thought I would have had a problem getting back my refund, but no issue at all! The customer service representative I talked to was so nice, upbeat and had a great attitude!
I ordered my wedding dress. I ordered wrong size. But the returning and exchanging was easy. Also the online chat was very helpful. I will definitely be ordering from here again.
Always a pleasant experience shopping on Lulu's. I actually ordered my wedding dress from here a couple years ago. I order many items I need on here. Their reviews of the items always help me chose the perfect size. Returns are super easy! Prices are reasonable!
Loved the color and fit of my jumpsuit. The material was great as well. It was perfect for the "shades of blue" birthday party i attended.
Would definitely buy from them again! A very positive buying experience! Fast delivery, dress is beautiful!
Love everything about Lulus, you will never be disappointed! Their quality is really good as so is their customer service, very helpful and prompt!
Received great
Service
When I called
Regarding a promotion.
Love
My
Stuff
And the service. My things arrived quickly was overall happy with everything
Answer: DO NOT ORDER FROM CANADA! They will charge you an insane amount for duties and taxes! I bought 2 dresses worth about $70 CAD each and I had to pay $68 CAD in duties and taxes! I've ordered from many other American companies and online stores and I've never ever paid this much is duty or taxes!
Answer: Hi Karen, Thanks for your question! Lulus is a women's retailer, located in the United States. For assistance about sizing, we would love to get you in touch with our team of fit experts! We would be happy to answer any questions and can provide a personalized fit recommendation for you. Please feel free to contact us by email, live chat, phone, or SMS text message. We hope to hear from you soon! XOXO
Answer: Hi Darlene, Thank you for getting in touch! We carry items which are imported, and we have a wide selection of items made in the USA. Our product description will list this information for each individual item. I hope this helps! If you need any additional assistance, there are several convenient ways to contact our customer service team. Enjoy the rest of your day! XOXO
Answer: Hi Crystal, Thank you for your question! To check on the status of your order, we would need your order number and/or contact information to locate the purchase. Please feel free to email us at [email protected], start a live chat on our website, or call us at 866-918-5858 and we will gladly check on your order's delivery for you! In general, orders with expedited shipping placed before 10 AM PST ship the same day. Orders with expedited shipping placed after 10 AM PST will be shipped the next day, due to processing times and the shipping carrier's pick up times. If you ever need an order by a specific date, you're welcome to contact our customer service team and we can help you select the right shipping method for your needs. We're in the office from 5 AM - 9 PM PST daily and will gladly assist you! Have a wonderful day! XOXO
Answer: Hello Sernella! Thank you so much for contacting us! Duties and taxes will vary due to your location, material and origin of products. We always suggest contacting your local postal carrier to find out their rates and what your government could possibly charge. Have a wonderful day! XOXO
Answer: Hi Anastasia! Thanks for contacting us. Restocking depends on a few factors. If this is a sale item and marked down, that specific item and color will not be coming back. If an item does really well on our site, we will restock it if the vendor has that option still. The season and color has a lot to due with restocking dates as well as we try to keep our site current. We list the dates on the specific item once we have a confirmation. If you wanted to call, chat or email in we would be more than happy to look up specific items for you! If you have any further questions or concerns feel free to email back or call us at 1-866-918-5858. Have a lovely day! XOXO
Answer: Hi Tina! Thank you for contacting us. All of our Prices are in USD. We are located in California. The material, price and origin on your item's all help in determining what your government will charge you in customs for duties and taxes. These are assessed as you are importing items into your country. Items that are made in the USA are less likely to be charged. I hope this helps! XOXO
Answer: Hi Kelly! To find the best fit and size for you, we recommend comparing your personal measurements (bust, waist, hip) to our size chart online. If the dress you're looking at does not have much stretch, you might consider sizing up for the best overall fit. I hope this helps point you in the right direction! If you have any other questions about sizing, please feel free to chat in with one of our Live Chat Stylists or give us a call at 1-866-918-5858. XOXO


Hi Chun!
Thank you for taking the time to leave a review! I am so sorry to hear that you received an incorrect item. I appreciate you bringing this to our attention, as it allows us to take preventative measures so it doesn't occur in the future. I'm glad that you got in touch with our customer service team, and I see that we have issued you a full refund for the item! We've also sent you some store credit to help with your next order! If you need any further assistance, please don't hesitate to be in touch. We're in the office daily, and we would be happy to help you.:)
Have a beautiful day! XOXO