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Lukalula

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Lukalula

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lukalula.com

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Lukalula Reviews Summary

Lukalula has a rating of 1.1 stars from 198 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Lukalula most frequently mention customer service, baby shower and tracking number. Lukalula ranks 27th among Maternity Clothes sites.

service
74
value
74
shipping
74
returns
70
quality
71

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Texas
1 review
3 helpful votes
Follow Monika V.
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I placed my order on October 10th 2019. And still to this day have not recieved my dresses. First they said my order was presale then they were sold out. Then said it was canceled! Then said to be patient. Then stopped responding to my emails! I spent 160 $ and have nothing! Do not order from them. They suck! They need to be reported and not aloud to do business anymore!

Date of experience: January 27, 2020
California
1 review
1 helpful vote
Follow Nathania S.
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This store is a scam. I ordered 2 maternity dresses for my shoot and only received one -- and quality for the one I received wasn't great. When I contacted them about the second one, I never received a response back. Terrible customer service. I'll be filing a refund through my credit card. DO NOT BUY ANYTHING FROM THEM!

Date of experience: January 25, 2020
New York
1 review
2 helpful votes
Follow Bianca C.
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I completely agree with all the reviews that give this company 1 star. I would def give it no stars if I could. Just like another person wrote, I SHOULD HAVE READ THE REVIEWS FIRST. Been waiting OVER a month for a dress I was hoping to wear for my maternity photo shoot. I barely have gotten any response from the company, the 2 responses I got took days to weeks to get and they kept saying they couldn't find my order number, even though I put it in each email and sent a screen shot of my account history, proving I was charged for the dress and included my order number again. This company is trash, they scam pregnant women and I wish I had the energy to sue them. It's disgusting, upsetting and super frustrating. DO NOT BUY FROM THIS SITE!

Date of experience: January 14, 2020
Missouri
1 review
2 helpful votes
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Not even 1*******
January 9, 2020

Cannot even give 1 star, bull$#*! service no response. Do not buy here, completely pissed of with service. Should have read the reviews before buying. Ordered dresses more than a month ago still waiting...

Date of experience: January 8, 2020
Arkansas
1 review
8 helpful votes
Follow Raeanne L.
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COMPLETE TRASH
November 13, 2019

First of all, I paid for expedited shipping because I THOUGHT I was ordering a beautiful dress for my maternity photo shoot. It took over a month and a half to arrive. When opened, the product delivered is nowhere near the product pictured on the website.
No communication from the sender. When contacted via email, no response.

Date of experience: November 12, 2019
Minnesota
1 review
2 helpful votes
Follow Traci A.
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This site has GOT to be a scam. I ordered over $100 worth of maternity clothes on July 31st. Well, it's November 5th, and I have yet to receive them. I have contacted the site no fewer than TEN times. When they respond (which is rare), they give me the turn-around. First, (in August) they said the items were back-ordered, and inwould receive them in a couple weeks. Then, (toward the end of September), they were shipped and sold reach me in a couple days. Finally, (mid October), they told me their records showed me receiving them in the beginning of September, and that if i didn't receive them, I should take it up with the post office. Since then, I have been much less patient with my communication at them (I say "at" because they have not responded to my last 3 inquiries, where I have repeatedly requested a refund). This site is not worth the time or trouble.

Date of experience: November 5, 2019
California
1 review
1 helpful vote
Follow Abby M.
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Pissed off
September 17, 2019

I've been waiting for this beautiful dress I thought was "real" I have yet to receive it I have been waiting over 2-3 weeks for it I need it this weekend for my maternity shoot now i don't even have a dress to wear and I'm stressing over it. I paid $35 for something that never came. I did however receive a second dress that I was going to use for my babyshower and it is not the same one from the site. It's very see through and the material is like a t-shirt like. I am so upset I don't even know where to send an email to and I never not once receive a confirmation email so there's no way I can "prove" I spent over $60 for both dresses one that was never received and the second one that was a see through $#*!ty material dress that I can't return and get my money back.

Date of experience: September 17, 2019
California
1 review
3 helpful votes
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Horrible service
September 5, 2019

I purchased an item back in August 25th and until this day I have not received a confirmation e-mail or anything saying that they received my order. I even sent them an email requesting for a refund and still nothing yet. I needed the dress for this weekend.

Date of experience: September 5, 2019
Pennsylvania
1 review
1 helpful vote
Follow Stephanie T.
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SCAM and SCARY!
August 21, 2019

Do not purchase anything from this scam! How hurtful is it that they scam pregnant women? Disgusting! Any good review you see is 100% fake! I wish PayPal would shut them down!

Date of experience: August 21, 2019
Minnesota
1 review
2 helpful votes
Follow Jessica E.
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The items all seem super cute in the online catalog, but what you see is not what you get. And all attempts to contact the company for merchandise return have failed. Email is not legit. They do not have a phone number. Online customer service form won't submit because the site continually claims that the verification code is invalid. After researching online, I realize that I'm one of hundreds (if not thousands) of pregnant women that have been duped by these frauds. If I did find a way to return these poorly made items, I doubt I'd ever see my money refunded. Lesson learned, hope others find this information before they waste money too. Parenting will have many challenges, sad to know we are getting taken advantage of already.

Date of experience: June 30, 2019
Serbia
1 review
1 helpful vote
Follow Victoria L.
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THIS IS A TOTAL SCAM COMPANY! DO NOT EVER ORDER FROM THEM! THE PICTURE OF THE DRESS ON THE WEBSITE AND THE DRESS ITSELF ARE 2 DIFFERENT ITEMS! THE DRESS THAT THEY SENT IS A COMPLETE GARBAGE! CHEAP SYNTHETIC SEE THROUGH MATERIAL WORTHING NOT MORE THAN 5 DOLLARS! IT IS NOT WHAT THEY SELL ON THE WEBSITE! STAY AWAY!

Date of experience: May 16, 2019
Georgia
1 review
2 helpful votes
Follow J l.
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They are a fraud
May 1, 2019

Consumers do not buy from this company they are a fraud. Nothing they advertise on their website will look as described. They ship 3 months after and sometimes not at all while holding your money. Please do not buy from them.

Date of experience: May 1, 2019
North Carolina
1 review
0 helpful votes
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Scam
April 26, 2019

I ordered a dress from this site before looking at reviews, like an idiot. I searched reviews later and found out that they're a scam. I requested my money back and over a month later I still have not received my refund.

Date of experience: April 26, 2019
Pennsylvania
1 review
1 helpful vote
Follow Danielle D.
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I had ordered a few dresses for my baby shower from this company as their website was fabulous - the worst thing I could have done. The dresses took FOREVER to arrive to the point I could not rely on them being there in time for my baby shower - mind you I ordered them 2 months ahead of time. I tried to cancel the order and get a refund since I would no longer need the items - a portion was confirmed as cancelled but I have still been charged for these undeceived items. I have requested multiple times to process returns for the items I received too late to be of use to me but their customer service team refuses to respond. Additionally the items that were received were poorly done knockoffs of what was pictured.

Date of experience: April 23, 2019
Texas
1 review
2 helpful votes
Follow rita l.
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DO NOT ORDER FROM lukalula!

The two dresses I ordered fit horribly, the material is cheap, and the dresses are nothing like the pictures.

I returned the dresses, the process to return was tedious, and I NEVER GOT MY MONEY BACK!

WORST EXPERIENCE EVER WITH A CLOTHING COMPANY!

Date of experience: April 11, 2019
California
1 review
2 helpful votes
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The pictures are fake and what's actually delivered is a complete joke. Then they go dark and won't give you a return address. This company is a total scam.

Date of experience: March 17, 2019
India
1 review
3 helpful votes
Follow Indra d.
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This dress was beautiful for my maternity photos! The stretchy fabric was perfect for showing off the bump. Yes, it is a rather thin material, but for me it wasn't see through at all, if anything the thin fabric made it breathable and not restricting on the body. The length makes it a bit tough to wear for anything other than a photo shoot or something where you aren't moving around much, but perfect dress for preggo photos!

Date of experience: December 27, 2018
India
1 review
2 helpful votes
Follow vina v.
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I was trying to find affordable maternity gowns for my photography studio and ordered this one. The material is heavy and the train is a ton of fun to play with. My client bought a few dresses as well so this one was backup and I was so pleased I brought it because it was the wow factor I was searching for!

Date of experience: December 20, 2018