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Lucky Vitamin

3.7

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Lucky Vitamin Reviews Summary

Lucky Vitamin has a rating of 3.7 stars from 2,727 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lucky Vitamin most frequently mention free shipping, customer service and great prices. Lucky Vitamin ranks 1st among Body Building sites.

service
187
value
206
shipping
201
returns
91
quality
187

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New York
1 review
0 helpful votes
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I love this website because I can find everything I need in one spot!
Including household necessities and beautify things. Everything always arrives on time and well package. I have never had an issue with LuckyVitamin and will continue shopping for my essentials here! I truly love everything about LuckyVitamin!

Date of experience: April 23, 2020
New York
1 review
0 helpful votes
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Great deals
April 22, 2020

This website has almost every health brand that I use and love. Normally I shop through vitamin shoppe but the deals and sales I find on lucky vitamin are so amazing! I am still new to this site but after seeing all the amazing products and discounts I can honestly say I'm a fan for life!

Date of experience: April 21, 2020
Illinois
1 review
0 helpful votes
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Repeat customer
April 22, 2020

I've ordered from this company many times in the past. I've told many people about them. I ordered last week and my order still has not shipped. I'm hoping this is just from the pandemic. Ordering again because of generous discount. Hope to see something arrive soon.

Date of experience: April 21, 2020
Georgia
1 review
2 helpful votes
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Backorder
April 21, 2020

Original order total was just over $100, with $97 of that amount going towards 2 boxes of a backordered supplement. I was very surprised their system didn't ask if I was willing to wait the expected 7-10 days to allow everything to ship in one box. Customer could be offered a small discount as a 'thank you' for saving wasted shipping costs/boxes. When their system notified me that my $3 bar of soap would get shipped across the country by itself, I went online to request the order be held so it could ship everything together. When that was refused, I asked for the order to be cancelled. That request was also refused and a $3 bar of soap shipped... yikes. You don't need futuristic AI to figure this out, just a simple if/then statement that kicks-in when a majority of the order total involves 1-2 backordered items.

I gave LV a rating of more than 1 star for at least finally agreeing to cancel the backordered items once the arrival timeline extended to 30+ days.

Please upgrade your system to allow a customer to cancel an order that hasn't processed (i. E. items haven't been pulled / boxed). Reminding me I can always mail something back at my expense, when there was plenty of time to cancel, is not impressive.

Date of experience: April 21, 2020
Germany
1 review
0 helpful votes
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Great taste
April 23, 2020

Taste great and good value! Plant Fusion is great! The vanilla is by far the best tasting one. Thanks Lucky Vitamin!

Date of experience: April 21, 2020
New Jersey
1 review
0 helpful votes
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Great service!
April 23, 2020

When the only brand of milk my special needs son would drink was sold out everywhere, Lucky Vitamin came through with a delivery that was reliably delivered on time. So grateful for this business. Thank you!

Date of experience: April 21, 2020
Arizona
1 review
1 helpful vote
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RIP OFF ARTISTS
April 20, 2020

This company not only defers your orders, payments and shipments to a most confusing degree that it is hard to even track their charges on your account. I've ordered with them for awhile until I got smart and followed what they were doing. They are doubling costs and I've had to call them numerous times for them to return money to my account. The final straw was when they charged me 53.00 for a "membership" I absolutely NEVER would have elected to sign up for... NEVER. I'm attempting to recover my money now but they are saying they don't have anyone to answer phones... THEY ARE RIP OFF ARTISTS AND WILL STEAL YOUR MONEY ONCE YOU GIVE THEM YOUR ACCOUNT INFO.

Date of experience: April 20, 2020
Oregon
1 review
1 helpful vote
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Order is way past due. You cant get any Customer Service on the phone. Luckyvitamin can blame the coronavirus as an issue, but I am getting my supplies from Amazon without delay.

Date of experience: April 20, 2020
Michigan
1 review
0 helpful votes
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Back on track
April 20, 2020

I'm an herbalist and I've ordered from Lucky vitamin for years and refer my clients to their website. Their customer service is great. There was a point last year when orders were shipping out too slow and it was frustrating to wait for herbs for over a week. I am happy to say they are back on track.

Date of experience: April 19, 2020
Florida
2 reviews
0 helpful votes
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Vitamins
April 20, 2020

My vitamins arrived a little late which is understandable because of the virus. They were very good about keeping me informed about my order, which was appreciated. I would certainly order from LuckyVitamin again!

Date of experience: April 19, 2020
California
1 review
0 helpful votes
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Great experience
April 20, 2020

Was looking for spelt pretzels for my grandson who can't have wheat or corn. Found them at Lucky Vitamin and purchased 1/2 dozen that arrived safe, sound and unbroken. He felt like it was Christmas!

Date of experience: April 18, 2020
Texas
1 review
9 helpful votes
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Wide selection of products. Had to find a weird hand soap because the typical ones are on backorder right now, but that's understandable given the current global pandemic situation. I like the store brand products for cutting costs. I wanted to find a vegetarian collagen supplement but they only offer plant-based collagen building peptides. I've seen algae-based collagen products elsewhere, but Lucky Vitamin had everything else I needed. I'm excited to try the new products when they come in. It seems like delivery will take about a week.

Date of experience: April 16, 2020
Brazil
1 review
0 helpful votes
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Very complete
April 17, 2020

Varied stock, good price and on-time delivery made me a loyal Lucky Vitamin customer. I recommend it to everyone, including here in Brazil.

Date of experience: April 16, 2020
Illinois
1 review
0 helpful votes
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Great find
April 17, 2020

I started taking Montmorency tart cherry gummies to heIp ease body aches. I got my first jar at my IocaI grocery store and it was quite expensive, but stiII wanted to try the product. My boyfriend wanted to take them too, so it Iooked Iike was going to be an even more expensive treatment. Then I found Iucky Vitamin where the price was significantIy Iess. They informed me right away that it wouId take awhiIe for the gummies to be deIivered and updated me reguIarIy. As it turns out, the gummies arrived the day we were just finishing our first jar. The gummies are heIping and its good to know I can afford to continue taking them thanks to Iucky Vitamin. I wiII consider them for future purchases of other suppIements. Great service and communication.

Date of experience: April 16, 2020
Saudi Arabia
1 review
0 helpful votes
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I love this website. The products are wonderful. LuckyVitamin makes it easy for me to get natural affordable products for my family. They have an incredible selection of natural cosmetics, organic products and fast delivery. Many thanks LuckyVitamin,

Date of experience: April 16, 2020
New Jersey
1 review
0 helpful votes
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Great!
April 16, 2020

Great selection of items including hard to find supplements, teas and soaps! Fantastic service and easy to use website!

Date of experience: April 15, 2020
Arizona
2 reviews
0 helpful votes
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The Henna product was extremely fresh and the color was true. Your price was way below others who ship to this area.

Date of experience: April 15, 2020
Colorado
1 review
0 helpful votes
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This gel is amazing
April 15, 2020

We love this gel and decided to buy 3. The shipping was pretty quick considering the whole COVID. We are xtremely satisfied.

Date of experience: April 14, 2020
Texas
1 review
0 helpful votes
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First of All, I love you'r platform. It is very functional 100%, easy to shop & go back & forth from products & cart. I want you to realize that I recently spent 20 hours trying to register@ another vitaShopee & it was only failure after failure after falure. I actually registered 6 accounts & unable to log on any of them, it was the same story, U'r P. W. & email don't match. 1,000% unfuctional. But Thank You Universe For LUCKY VITAMIN. COM. You saved me! Everything I desire you have, nootropics etc., etc., etc. It's been a great experience w/ Luckyvitamin.
Peace out, Richie Dean

Date of experience: April 13, 2020
Germany
1 review
0 helpful votes
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Great product!
April 13, 2020

The price I paid for the Aloe Vera was WELL WORTH it! Great product, Great price! I will be ordering again.

Date of experience: April 12, 2020