Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Loving The Classics is an online store specializing in classic movies, offering over 15,000 vintage films from the early 1920s to the late 1970s. They provide public domain DVD-Rs that are region free and studio releases that are region one. Shipping is affordable worldwide.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Be careful with this site! I nearly bought the Bachelor Father DVD set, but I did some research first. Previous buyers mentioned the audio and video quality are terrible. I'll be looking for the show on YouTube or the Internet Archive instead, and waiting for a legitimate official release. Thanks to the other reviewers for the heads-up!
I ordered a DVD from them in September 2024. It took weeks for it to arrive and when it did it was a blank disc. They told me they would redo the disc and send a new one out. It is now February 2025 and I have still not received the new disc. I have contacted the company on 4 different occasions to ask for my money back. I always get the same response that they will forward my information to the manager. As of today's date 2/6/2025 I still have not received the disc or heard from them. I would not recommend this company to anyone.
Worst dvd quality I have ever seen in my life,I could record on my android camera better than this! Somebody besides me PLEASE report these clowns to the better business bureau!
I've looked out for great shows from the 60s and 70s, that cannot be found anywhere, for a long time. I finally saw Loving The Classics had one of these shows. Looking at their catalogue I found even more. Being cautious I only ordered two shows. Then I saw the bad reviews and got worried. After a time, my order showed as 'In Shipping Queue'... for a long time. I emailed them to ask and received no response. Then I let it slide for a while.
Today they turned up. No email, no nothing. I envisage someone burning the discs from source materials (e.g. Recorded off TV Land showings). Where multiple episodes are on a disc, a menu has been built and even some commercials still included! The quality varies.
Why am I giving four stars?
My bottom line is, I would rather have these classic shows in lesser quality, than not have them at all.
If that is how you feel too; give Loving The Classics a chance.
I purchased a DVD over a month ago. It's February 23,2024 and have not received purchase. I have repeatedly tried to make contact with seller with no results. I've emailed, text and called with no answer. I've asked seller to send my purchase or give me a refund.no answer.
It took a very long time to get my movie and when it did arrive it would not play, I get an error message. No response to email or phone calls. A waste of time and money
I paid for a DVD from these clowns and after waiting over three weeks and no DVD I contact them and they say that they are having "administrative issues", whatever that means. So the DVD finally arrives over a week later and it is the wrong DVD. Then they say that they won't pay to ship back the wrong DVD and send me the right one. I highly recommend that you do not do business with these jerks. You will be disappointed. I would leave zero stars if that was an option, since one star is too high for these morons.
My fiancé wanted to buy Death Valley Days and this was the only choice at the time. This person clearly is charging for what they recorded off of TV. There are times when the recording of the TV program goes to the guide while the person is looking four something else. According to their "return policy" and my communications with customer service, they will only record once they receive the faulty discs. This is decidedly unlike any company we've ever dealt with. There are 5 faulty discs and I don't know if it's worth returning them, based on the reviews I've read. At least they sent us SOMETHING, which is more than they did for others. This company doesn't care about customer reviews or customer satisfaction at all. We paid a lot of money and dos NOT get our money's worth. If I could leave less than one star, I would.
It took several weeks, but I got them. My issue with them was that I already had seen nine of the episodes and really only needed the last four I didn't already have. It didn't say which episodes were on the disc. I e-mailed, but got no response. I was so desperate to get the last four episodes that I just ordered it anyways. (It says that if you have to text them. I really don't text and I don't know why I should have to contact them anyways to find out which episodes are being offered-why that isn't just listed on the website?!)
This will go right into the trash! They weren't even the first seven episodes and none of the four that I still wanted!
I ordered a DVD, it came and did not play. I asked for a refund or replacement... still waiting. Don't order from them.
I ordered a DVD from them and 2 weeks later, after repeated requests, it still had not shipped. I cancelled order and bought DVD elsewhere. A week after I received an email saying it had shipped. Contacted seller who did reply and told me to ship it back, which I did. Seller later acknowledged receipt, but has refused to issue me a credit and is now radio silent. Learn from my completely AWFUL experience.
I ordered the Lassie Series on DVD, They send me 210 DVDs that not a single one will play. If you have an issue with your purchase, there is never a person you can talk to about it. Just the option to leave a msg that is never returned. They refuse to do anything about the situation and I lost over $200 by choosing to make a purchase with them. BUYER BEWARE of these scammers!
I bought the series "the partners" on march 10 this year. I had answers by mail for 4 months saying it would send but nothing was ever sent. I am trying to find a way to file a complaint in the USA since I bought the series from France (with over 25 dollars shipping). Altogether over 71 dollars are lost.
So... how much worse could it have gotten? I guess if they had simply have taken my money and never sent anything at all? Sad that they have a good selection. But maybe that's an illusion as well.
I knew what I was getting into here, this site has had terrible reviews for years. But I decided to risk it, given TV series in question was unobtainable otherwise. Three months after I placed my order, I was surprised to receive three DVDs. Unfortunately, only 2 worked and, as expected, no replacement after a half dozen emails requesting the missing DVD. Though they did respond to one of them about 2 months ago and claimed it would be sent right out. I have a nagging suspicion it will not be arriving any time soon.
Ordered dvds card charged, and after a month, No order, tracking, or communication after 2 requests.
Requested and received refund from CC company.
Same problem with 2 other dvd-R companies.
I ordered a dvd in early May. This in now the end of June and I am still waiting to received it. There is no answer to my email. Giving a 10% discount on a future purchase is not a help for me. I don't think I'll ever order from them again. I really think I lost my money.
Don't waste your money with these people. They will take your money and never give you any product.
Terrible website - slow and difficult to use.
Terrible customer service - never answer Email, their phone number doesn't work.
They lie... they said that an order that was 4 months old would ship and I still haven't seen it after 2 more weeks of silence.
I've been using Loving The Classics for about 10 years. Every time I place an order it takes about one month before it arrives. Occasionally, you will get a bad disc. I've sent about 6 emails over a two month period of time and I get no satisfaction. I would ONLY buy from them if you can find no other alternative.
I received a DVD set but the first disc was broken. I cannot play the first disc at all since it is broken. The second disc is very blurry but I was willing to accept that because I wanted this series very much.
I went to your Customer Service website and it says to contact LTCU before returning the product. I found two email address and tried both. Email was rejected at both addresses. I found three phone numbers but none of them were accepting calls.
Answer: Hello, We just recently joined SiteJabber and saw your negative review of our company. I'm sorry we did not provide you with a good experience. Can you give me your name and/or order number so I can work with you to get this matter resolved to your full satisfaction? Thank you, Brenda
Loving the Classics: We have a collection of over 15,000 Vintage films. We specialize in classic movies, mostly from the early 1920s to the late 1970s. Our public domain DVD-Rs are region free, studio releases are region one. We offer Affordable shippi...

