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Lovely Flora World

1.2

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Lovely Flora World Reviews Summary

Lovely Flora World has a rating of 1.2 stars from 732 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Lovely Flora World most frequently mention mothers day, customer service and trading standards. Lovely Flora World ranks 275th among Flower Delivery sites.

service
174
value
159
shipping
167
returns
110
quality
152

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GB
1 review
1 helpful vote
Follow Gini L.
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Avoid, Avoid, Avoid...
Do not be fooled by the pretty webpage,,,,
Do not pay these people money...
Absolutely shocking service, no delivery of product, no explenation,
Literally just took my money, and I fell for it...
My best friend said to me, that she wouldnt mind having a bunch of "wet the beds", as long as the thought was there...
Sadly for her she did not even get those...
Please report to your local trading standards office should you be unfortunate enough to have any dealings with these thiefs...

Date of experience: March 7, 2017
GB
1 review
2 helpful votes
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Valentines rip off
February 26, 2017

I ordered flowers for my wife for valentines day, they have still not arrived! (written 26th Feb) I have sent numerous emails asking for help. They keep saying they will be sending a replacement but no sign of any flowers or refund. I am totally disgusted with this service and attitude. Unfortunately i have read 100's of poor reviews sine. DO NOT USE THIS COMPANY!

Date of experience: February 25, 2017
GB
1 review
3 helpful votes
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Refund
February 22, 2017

Finally have had an answer from this awful company and have now been offered a full refund to be paid in 28 days. I have now got in touch with BBC and they have said that I am not the only one who has had problems with this company. It is an awful company ripping people off. Did anyone else get get their refund and how long did it take

Date of experience: February 22, 2017
GB
1 review
3 helpful votes
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Do not use this company
February 20, 2017

Flowers arrive with broken stems brown & petals falling off, said they would send a replacement never arrives asked for refund not responding to any emails once they have taken your money they are not interested avoid at all cost!

Date of experience: February 20, 2017
GB
1 review
5 helpful votes
Follow Gaynor V.
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Currently no flowers and no refund. Disgusting. There's no phone number to contact them. They promised to resend them and they failed to arrive. Avoid!

Date of experience: February 15, 2017
GB
2 reviews
10 helpful votes
Follow Marie M.
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Disreputable company.
December 9, 2016

Ordered flowers for a friend. Not delivered. Sent several emails asking for a refund. Only when I threatens legal action, did I receive an email saying they would refund. It would take 28 days. When I complained I was told it was company policy! Totally unacceptable.

Date of experience: December 9, 2016
California
2 reviews
8 helpful votes
Follow Barbara A.
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Ordered and paid for 2 lots of flowers... never arrived... no refund... joke company!

Date of experience: August 8, 2016
GB
3 reviews
7 helpful votes
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Still not arrived
March 7, 2016

Booked a bouquet online Friday for delivery Saturday before Mother's Day, still not arrived! Never again will I use

Date of experience: March 6, 2016