Lovely Flora WorldReviews 732

I ordered flowers for mothers day which didn't arrive, I haven't even had a response to the emails that I have sent to try to get my money back.
Stay away

Didn't deliver my order, took my money. Haven't responded to my messages for a refund. My bank is getting the credit back. Absolute thieves. Company needs to be shut down

Ordered Mother's Day flowers. One order never received and still not, and the other in terrible condition, heads missing, dry, not wrapped in cellophane/ Emailed so far 4 times, no telephone numbers available, and absolutely no personal response, just a bog standard 'we aim to deal with your complaint in 2 days'. Disgusting. Don't use them!

Ordered flowers for mother day, received email saying they would be delivered - never arrived. I have emailed them 3 times requesting a refund, just standard email saying they will look into it.
Worst customer service ever - never use them.

Ordered mothers day flowers to be delivered the day before. Received email saying they were ready to go, never turned up. She was in all day. Turned up 3 days later, nearly dead because had been in van 4 days. Half of it was missing. Have sent 4 email without reply. A joke!

My flowers for Mothers' Day this year were ordered by my daughter to arrive on the Saturday. They arrived on the following Tuesday dead and with only half the flowers ordered. I have sent several emails to this company and received no response. I will not however give up until I do. I have no intention of leaving this matter unresolved!

My son ordered me flowers for Mothers day to be delivered on the Saturday before they didnt come until Monday and the pink roses where brown and wilted half dead I have contacted them for a refund 3 times and have not heard back at all they have no phone number only email.

The same ordered for mothers day arrived 3 days later, no response to emails. Avoid this company like the plague. They rip off and let people down. They dont care. Their website is a tissue of lies and should be shut down.

Son sent me a bouquet for Mother's Day. I was out neighbour found them in the road and took the damaged box in. When I got home the following day no water or moisture cloths were around the flowers and they were dead. Have emailed the company twice so has my son and they can't even be bothered to reply.

Son sent me a mother's bouquet from this company. Flowers held together with bit of sellotape, no water or flower food hence on opening half of them were dying and lily buds had been trapped in box lid so were brown. E-mailed Customer Service and 1 week later not received reply... definitely it seems not a reputable company!

Arrived 3 days before date requested and most of them were either dead or snapped. Still waiting for a response after numerous emails. Will not use again. If there was a zero rating button that is what I would be giving.

Ordered mothers day flowers and they failed to arrive. After numerous emails, no response at all.
Finally attempted to deliver 3 days later and mum was out, had to pick up from post office and they were dead.
Still no response after numerous emails... conveniently their only way of communicating with them.
DO NOT USE

Wish Id have read the reviews before spending money with this company - flowers arrived 4 days after mothers day and were completely dead. Sent emails asking for a refund as there is no phone number to call; emails have bounced back as their inbox is full, I think that shows how many frustrated people are trying to contact them...