Lovely Flora WorldReviews 732

Ordered on a Monday and wanted them delivered on the Friday. Obviously not enough time for them as my mum did not get her flowers on her 70th birthday
Really dissatisfied with the service and would not reccomend them.

The wreath was crammed in a box a lot of the flowers had fell out and ones around the outside were crushed. For £50 I expected better and when I complained all I got was sorry.

I ordered a £50 bouquet for a friends funeral. It arrived the morning of the funeral and was half the size it was supposed to be and the flowers were not as described and they were dead. It was so upsetting!
Ive contacted them 3 times now and had no response at all. Dont waste your time, you'll be left out of pocket.

Awful company don't use
Ordered flowers second week of December requested delivery new year eve for a funeral service 2nd January received a message from a Welsh post office saying that the delivery would arrive Thursday 2nd January after 12pm too late for the funeral Service, tried calling and email lines busy no one responded.
DONT USE THIS COMPANY

I ordered flowers for my sons girlfriend to arrive Christmas Eve. They sent 5 emails confirming her address I answered all of them today 30th December nothing no flowers only a email to say when they do arrive take a photo of the Quality Joke no one answers the phone or emails avoid

Flowers I ordered arrived, nothing like
The picture! Paid extra for 50% more and had 12 stems altogether. Emailed a complaint, they replied saying that it was the correct bunch that I received, now they are ignoring my emails. AVOID AVOID AVOID

Ordered 2 bunches of flowers for mum and mother in law. Neither arrived and after numerous attempts at contacting customer services without reply I have given up! Avoid avoid avoid

Do not use this company - disappointed in both quantity and quality of flowers despite paying extra for 50% extra blooms. Emailed and they refused a refund saying the bouquet (bunch) I'd got was representative of their website ad!

Only rated a 1 star would prefer to not rate at all.
Ordered flowers for a a family members loss. Quick to take money no flowers ever arrived.
Also no refund.
Disgusting

Sent flowers to a friend because of a family tragedy. They arrived completely dead. My friend emails them and sent pics. She didnt want to tell me to upset me but am glad she did as this was the first and last time I use them. Avoid at all costs dont waste your money. Have asked for refund and replacement so we wait and see.

Took my money but no flowers. Asked for refund. Betty who works for this company hung up. Rang again and told I would not get a refund even tho I did not receive the flowers. Waited all day till 17.15. Dont use this cowboy company. Goto your local flower shop instead. Royal mail are now taking up the case.

Ordered flowers for a funeral, recieved email they would arrive day before. Waited all day, after 3 hours of phoning eventually they answered. They appologised but informed me that they would not be arriving until after the funeral. Never using them again.

Used this site and company for my best friends birthday who lives miles away
She received them on the exact day early in morning she could not of been happier with her flowers.

Read the reviews after ordering, then send an apology to recipient. They look nothing like picture, sad and thrown together, very few flowers compared to pic on website.

Sent yellow roses and chocolates to a friend who is unwell. They arrived on time, looked beautiful on the photograph I was sent. Very happy with the service and will use again.